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IE Locks up

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#1 marxvet



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Posted 08 July 2004 - 04:58 AM

Problem with actually my friends computer who can't even get onto the internet to post as log as his Explorer just locks up completely !!
Can someone please help him ??
Below is his log file.
Many Thanks.

Logfile of HijackThis v1.97.7
Scan saved at 10:24:49, on 08/07/2004
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\Program Files\ComputerAssociates\NTAgent\Ntagent.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\ComputerAssociates\ARCserveITDS\asdscsvc.exe
C:\Program Files\ComputerAssociates\ARCserveITDS\Liccheck.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Real\RealJukebox\tsystray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\MDT5\acad.exe
C:\MISC DWGS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search Page = http://vrape.hardlov...rch.php?id=2&s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.sma...t/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homep.../start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.sma...t/7search/?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = PLEXUS01:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O1 - Hosts: ie.search.msn.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINNT\System32\SWin32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [System Tray] C:\Documents and Settings\slr\My Documents\ref-394755.pif
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TrayX] C:\WINNT\winppr32.exe /sinc
O4 - HKLM\..\Run: [winmain] winmain.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINNT\System32\automove.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [System Tray] C:\Documents and Settings\slr\My Documents\ref-394755.pif
O4 - HKCU\..\Run: [TrayX] C:\WINNT\winppr32.exe /sinc
O4 - HKCU\..\Run: [iedll] c:\WINNT\iedll.exe
O4 - HKCU\..\Run: [loader] c:\WINNT\loader.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\Program Files\System Soap Pro\soap.exe min
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = posgrip.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = posgrip.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = posgrip.com

#2 marxvet



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Posted 09 July 2004 - 04:06 AM

As I've had no response yet and desperately wanting some help if possible.
Thanks !

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