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kejn

WhenUSearch Desktop Toolbar, Sandbox/Tickle popups

6 posts in this topic

I've read the faq and have followed the instructions.

 

After correcting other malware (or so i had thought), I now find my computer infected with WhenUSearch desktop toolbar and I'm getting Sandbox and Tickle popups (even though I'm now using a Mozilla browser). I'm also experiencing startup and restart issues; sometimes it boots properly enough that I can actually use it but sometimes it freezes and I have to do a manual shutdown. I'm worried that my computer won't work at all if I attempt to shut it down, so it's going to stay on until it's fixed, unless it crashes.

 

I'd appreciate any amount of help anyone could give me. Thanks.

 

My hijackthis logfile:

 

Logfile of HijackThis v1.97.7

Scan saved at 4:50:00 PM, on 7/8/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\LEXBCES.EXE

C:\WINDOWS\SYSTEM\RPCSS.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\SYSTEM\LEXPPS.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\INTERNAT.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM\SearchBar.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sbc.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...onsumer&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s

R3 - Default URLSearchHook is missing

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {B9D90B27-AD4A-413a-88CB-3E6DDC10DC2D} - C:\WINDOWS\MSOPT.DLL

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [CPQINKAGENT] C:\WINDOWS\SYSTEM\cpqinkag.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [tgcmdprovidersbc] C:\WINDOWS\TEMP\SBCCMAN\SPRT\vault\tg\tgcmd.exe /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [iCSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient

O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [uSBDetector] C:\USBStorage\USBDetector.exe

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [Digital Dashboard] C:Program Files\Compaq\Digital Dashboard\DevGulp.exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [updateMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE" -/NOCM

O4 - HKLM\..\Run: [ConMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\CONMGR.EXE"

O4 - HKLM\..\Run: [AccessRampMonitor] "C:\Program Files\EarthLink 5.0\FastLane\ARMon32.exe"

O4 - HKLM\..\Run: [LexStart] Lexstart.exe

O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe

O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun

O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\PROGRAM FILES\SBC YAHOO!\CONNECTION MANAGER\IP INSIGHT\IPMon32.exe"

O4 - HKLM\..\Run: [WRT54G] G:\SETUPWIZARD.EXE reboot

O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

O4 - HKLM\..\Run: [TKFQ85BO.EXE] C:\WINDOWS\TEMP\TKFQ85BO.EXE

O4 - HKLM\..\Run: [2N7NDTN44L@@AN] C:\WINDOWS\SYSTEM\TfiNf.exe

O4 - HKLM\..\Run: [bakra] C:\WINDOWS\SYSTEM\IEHost.exe

O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE

O4 - HKLM\..\Run: [WhenUSearch] C:\Program Files\WhenUSearch\Search.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [stillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O4 - HKLM\..\RunOnce: [spybotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE" /autocheck

O4 - HKCU\..\RunOnce: [TV Media] C:\PROGRAM FILES\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunOnce: [eZstub] C:\EZSTUB.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Translate (HKLM)

O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)

O9 - Extra 'Tools' menuitem: AV Live (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll

O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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You have the Peper trojan, which requires special treatment to put it out of your misery!

Please download and run this uninstaller.

 

Click on the peperfix link, and download the program. Then go off line, and run the program. It will remove the files, leaving one orphaned entry to be cleaned up with Hijack this.

 

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM\SearchBar.htm

 

R3 - Default URLSearchHook is missing

 

O2 - BHO: (no name) - {B9D90B27-AD4A-413a-88CB-3E6DDC10DC2D} - C:\WINDOWS\MSOPT.DLL

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

 

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

 

O4 - HKLM\..\Run: [WRT54G] G:\SETUPWIZARD.EXE reboot

O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

O4 - HKLM\..\Run: [TKFQ85BO.EXE] C:\WINDOWS\TEMP\TKFQ85BO.EXE

O4 - HKLM\..\Run: [2N7NDTN44L@@AN] C:\WINDOWS\SYSTEM\TfiNf.exe

O4 - HKLM\..\Run: [bakra] C:\WINDOWS\SYSTEM\IEHost.exe

O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE

O4 - HKLM\..\Run: [WhenUSearch] C:\Program Files\WhenUSearch\Search.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\PROGRAM FILES\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunOnce: [eZstub] C:\EZSTUB.EXE

Reboot and delete

 

files

C:\WINDOWS\SYSTEM\SearchBar.htm

G:\SETUPWIZARD.EXE

c:\installer

All files in the C:\WINDOWS\TEMP folder

C:\WINDOWS\SYSTEM\TfiNf.exe

C:\WINDOWS\SYSTEM\IEHost.exe

C:\WINDOWS\SYSTEM\DP-HIM.EXE

C:\EZSTUB.EXE

 

folders

C:\Program Files\WhenUSearch

C:\PROGRAM FILES\TV MEDIA

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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Hi Dave and thanks for responding.

 

I've followed your instructions but am still unable to resolve the problem(s). After running the PeperFix and rebooting, my computer froze and required a manual shutdown. Now it freezes every time I turn it on and the only way I'm able to do anything at all with it is to run it in Safe Mode, which is where I completed the rest of the fixes. I'm now working from another computer, as it's the only way I can go online.

 

A few issues:

 

G:\SETUPWIZARD.EXE doesn't exist (as G: is my CDRW drive)

 

c:\installer is a folder containing only the file id53.exe, which I left alone since it didn't match your description exactly

 

C:\WINDOWS\SYSTEM\TfiNf.exe was not found either, even after displaying all hidden files

 

I ran a followup Hijackthis log, but can't post it cos none of the other computers I have access to have floppy drives (and I'm not sure that it's a good idea to use any disk that's been in the infected computer in any case). I'm at my wits end and ready to become a Luddite, renouncing technology forever. I know I've not given you much to work with and that it's especially unhelpful without the log, but I'd really appreciate it if you could give any insight as to what I should do next, even if the best advice you have is for me to toss the cursed thing out of the closest available window. Thanks.

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Except that, after giving it one last try, it did boot properly. After my last post. Of course.

 

Anyway, here's the log:

 

Logfile of HijackThis v1.97.7

Scan saved at 2:17:37 PM, on 7/9/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RPCSS.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\SYSTEM\INTERNAT.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sbc.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...onsumer&LC=0409

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [CPQINKAGENT] C:\WINDOWS\SYSTEM\cpqinkag.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [tgcmdprovidersbc] C:\WINDOWS\TEMP\SBCCMAN\SPRT\vault\tg\tgcmd.exe /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [iCSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient

O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [uSBDetector] C:\USBStorage\USBDetector.exe

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [Digital Dashboard] C:Program Files\Compaq\Digital Dashboard\DevGulp.exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [updateMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE" -/NOCM

O4 - HKLM\..\Run: [ConMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\CONMGR.EXE"

O4 - HKLM\..\Run: [AccessRampMonitor] "C:\Program Files\EarthLink 5.0\FastLane\ARMon32.exe"

O4 - HKLM\..\Run: [LexStart] Lexstart.exe

O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe

O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun

O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\PROGRAM FILES\SBC YAHOO!\CONNECTION MANAGER\IP INSIGHT\IPMon32.exe"

O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE

O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe

O4 - HKLM\..\Run: [TB_setup] C:\WINDOWS\TEMP\TB_SETUP.EXE /dcheck

O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [stillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Translate (HKLM)

O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)

O9 - Extra 'Tools' menuitem: AV Live (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll

O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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  it did boot properly. After my last post. Of course.

That is a manifestation of the Law of Sod, as applied to computers!

 

Reboot into SAFE MODE. (Tap the F8 ket repeatedly as the computer boots, and select safe mode from the menu.)

 

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase=

 

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

 

O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE

O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe

O4 - HKLM\..\Run: [TB_setup] C:\WINDOWS\TEMP\TB_SETUP.EXE /dcheck

O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

 

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Then, without rebooting search for and delete

 

files

All files in the C:\WINDOWS\TEMP folder.

C:\WINDOWS\SYSTEM\stcloader.exe

C:\WINDOWS\SYSTEM\automove.exe

C:\WINDOWS\mwsvm.exe

folders

C:\WINDOWS\system32\pcs

C:\PROGRAM FILES\COMMON FILES\DPI

C:\Program Files\Common Files\slmss

 

c:\installer

C:\Program Files\Common Files\WinTools

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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I've followed your latest instructions and so far, so good. Your assistance has been nothing short of incredible; I can hardly believe that there are people who volunteer to do this kind of thing, but I have the proof of it here. Thank you so much.

 

Just in case I've missed anything, here is my newest hijackthis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 8:50:21 AM, on 7/10/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\LEXBCES.EXE

C:\WINDOWS\SYSTEM\RPCSS.EXE

C:\WINDOWS\SYSTEM\LEXPPS.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\INTERNAT.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sbc.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...onsumer&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s

R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\SYSTEM\CDSM32.DLL

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_1_6_0.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [CPQINKAGENT] C:\WINDOWS\SYSTEM\cpqinkag.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [tgcmdprovidersbc] C:\WINDOWS\TEMP\SBCCMAN\SPRT\vault\tg\tgcmd.exe /server /startmonitor /deaf /nosystray

O4 - HKLM\..\Run: [iCSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient

O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [uSBDetector] C:\USBStorage\USBDetector.exe

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [Digital Dashboard] C:Program Files\Compaq\Digital Dashboard\DevGulp.exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [updateMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE" -/NOCM

O4 - HKLM\..\Run: [ConMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\CONMGR.EXE"

O4 - HKLM\..\Run: [AccessRampMonitor] "C:\Program Files\EarthLink 5.0\FastLane\ARMon32.exe"

O4 - HKLM\..\Run: [LexStart] Lexstart.exe

O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe

O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun

O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\PROGRAM FILES\SBC YAHOO!\CONNECTION MANAGER\IP INSIGHT\IPMon32.exe"

O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [stillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Translate (HKLM)

O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)

O9 - Extra 'Tools' menuitem: AV Live (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll

O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

 

 

Again, I cannot say thanks enough.

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