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Dialler virus removal needed


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#1 chloej

chloej

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Posted 09 July 2004 - 01:19 PM

:bounce: Logfile of HijackThis v1.97.7
Scan saved at 6:49:17 PM, on 7/9/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\E-Color\True Internet Color\TICIcon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [3dfx Task Manager] "C:\Program Files\3dfx Interactive\3dfx Tools\Apps\3dfxMan.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NetWatch32] C:\WINDOWS\netwatch.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Gremlin] C:\WINDOWS\System32\intrenat.old
O4 - HKLM\..\Run: [System Initialization] C:\WINDOWS\system32\msmsgri32.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [Microsoft Video Capture Controls2] svshost.exe
O4 - HKLM\..\Run: [Windows Clock Configuration] windowstm.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [SPOOL Configuration] SPOOLSVC.exe
O4 - HKLM\..\Run: [NeroAutoStartClient] NeroASM.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\RunServices: [Microsoft Video Capture Controls2] svshost.exe
O4 - HKLM\..\RunServices: [Windows Clock Configuration] windowstm.exe
O4 - HKLM\..\RunServices: [SPOOL Configuration] SPOOLSVC.exe
O4 - HKLM\..\RunServices: [NeroAutoStartClient] NeroASM.exe
O4 - HKCU\..\Run: [sgrate.exe] C:\WINDOWS\System32\system.exe
O4 - HKCU\..\Run: [DELETE ME] worm.exe
O4 - HKCU\..\Run: [ssgrate.exe] C:\WINDOWS\System32\system.exe
O4 - HKCU\..\Run: [Windows Clock Configuration] windowstm.exe
O4 - HKCU\..\Run: [SPOOL Configuration] SPOOLSVC.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SonnReg.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O4 - Global Startup: True Internet Color Icon.lnk = C:\Program Files\E-Color\True Internet Color\TICIcon.exe
O4 - Global Startup: win32dllz.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .com/d/sr?xargs=02u3hs9yoajlUKyzCDRBQlf3crY1XSowuFsfFLE7oRexahLbEmm9f%2BPqG%2BpQoYsxmGjhg//eNzJAwaSXO9yVlxZTfR9Xgt7e0YETQovHPYcDG%2Bf96MR7GA0ojZCwAD4POsUh%2BHG: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{0FDC3158-FFDF-4642-9DC3-E3FA8FEF2202}: NameServer = 80.225.252.58 80.225.252.50
O17 - HKLM\System\CS1\Services\Tcpip\..\{0FDC3158-FFDF-4642-9DC3-E3FA8FEF2202}: NameServer = 80.225.252.58 80.225.252.50

#2 grinler

grinler

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Posted 09 July 2004 - 01:46 PM

Your log shows that you are seriously behind on windows updates. It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed. Then post a new log.

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button


R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O4 - HKLM\..\Run: [NetWatch32] C:\WINDOWS\netwatch.exe
O4 - HKLM\..\Run: [Gremlin] C:\WINDOWS\System32\intrenat.old
O4 - HKLM\..\Run: [System Initialization] C:\WINDOWS\system32\msmsgri32.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [Microsoft Video Capture Controls2] svshost.exe
O4 - HKLM\..\Run: [Windows Clock Configuration] windowstm.exe

O4 - HKLM\..\Run: [SPOOL Configuration] SPOOLSVC.exe
O4 - HKLM\..\Run: [NeroAutoStartClient] NeroASM.exe
O4 - HKLM\..\RunServices: [Microsoft Video Capture Controls2] svshost.exe
O4 - HKLM\..\RunServices: [Windows Clock Configuration] windowstm.exe
O4 - HKLM\..\RunServices: [SPOOL Configuration] SPOOLSVC.exe
O4 - HKLM\..\RunServices: [NeroAutoStartClient] NeroASM.exe
O4 - HKCU\..\Run: [sgrate.exe] C:\WINDOWS\System32\system.exe
O4 - HKCU\..\Run: [DELETE ME] worm.exe
O4 - HKCU\..\Run: [ssgrate.exe] C:\WINDOWS\System32\system.exe
O4 - HKCU\..\Run: [Windows Clock Configuration] windowstm.exe
O4 - HKCU\..\Run: [SPOOL Configuration] SPOOLSVC.exe
O12 - Plugin for .com/d/sr?xargs=02u3hs9yoajlUKyzCDRBQlf3crY1XSowuFsfFLE7oRexahLbEmm9f%2BPqG%2BpQoYsxmGjhg//eNzJAwaSXO9yVlxZTfR9Xgt7e0YETQovHPYcDG%2Bf96MR7GA0ojZCwAD4POsUh%2BHG: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll


Reboot your computer into Safe Mode and delete the following files:

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\netwatch.exe
C:\WINDOWS\System32\intrenat.old
C:\WINDOWS\system32\msmsgri32.exe
C:\WINDOWS\realtime.exe
c:\windows\svshost.exe or c:\windows\system\svshost.exe or c:\windows\system32\svshost.exe
c:\windows\windowstm.exe or c:\windows\system\windowstm.exe or c:\windows\system32\windowstm.exe
c:\windows\SPOOLSVC.exe or c:\windows\system\SPOOLSVC.exe or c:\windows\system32\SPOOLSVC.exe
c:\windows\NeroASM.exe or c:\windows\system\NeroASM.exe or c:\windows\system32\NeroASM.exe
c:\windows\worm.exe or c:\windows\system\worm.exe or c:\windows\system32\worm.exe
C:\WINDOWS\System32\system.exe

Reboot your computer to go back to normal mode and post a new log.
<b>Lawrence</b>




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