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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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HJT Log

10 posts in this topic

Can someone please check out my Hijack This log below for problems. My homepage keeps reseting to res://wlkox.dll/index.html#96676.

 

Logfile of HijackThis v1.98.0

Scan saved at 8:11:46 PM, on 7/9/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\brsvc01a.exe

C:\WINDOWS\System32\brss01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\SYSTEM32\Brmfrmps.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\addnp32.exe

C:\WINDOWS\System32\BRMFRSMG.EXE

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe

C:\WINDOWS\System32\RunDll32.exe

C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

C:\WINDOWS\System32\wfxsnt40.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\d3ec.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\COB\My Documents\Virus\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a....1&bm=ho_search

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wlkox.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://wlkox.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://wlkox.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wlkox.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wlkox.dll/sp.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://wlkox.dll/index.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {47A26272-7206-89FE-DA48-D1E7E5F2563D} - C:\WINDOWS\apppz32.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"

O4 - HKLM\..\Run: [HGTXPEI] C:\WINDOWS\System32\FirstReboot.exe

O4 - HKLM\..\Run: [soundFusion] RunDll32 hercplgs.cpl,BootEntryPoint

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [d3ec.exe] C:\WINDOWS\system32\d3ec.exe

O4 - HKLM\..\RunOnce: [ntqq.exe] C:\WINDOWS\system32\ntqq.exe

O4 - HKLM\..\RunOnce: [mssi.exe] C:\WINDOWS\system32\mssi.exe

O4 - HKLM\..\RunOnce: [addnp32.exe] C:\WINDOWS\system32\addnp32.exe

O4 - HKLM\..\RunOnce: [addcc32.exe] C:\WINDOWS\addcc32.exe

O4 - HKLM\..\RunOnce: [mfckg32.exe] C:\WINDOWS\mfckg32.exe

O4 - HKLM\..\RunOnce: [javawg.exe] C:\WINDOWS\javawg.exe

O4 - HKLM\..\RunOnce: [apidm.exe] C:\WINDOWS\apidm.exe

O4 - HKLM\..\RunOnce: [msko.exe] C:\WINDOWS\system32\msko.exe

O4 - HKLM\..\RunOnce: [ntnb32.exe] C:\WINDOWS\ntnb32.exe

O4 - HKLM\..\RunOnce: [sysgy32.exe] C:\WINDOWS\sysgy32.exe

O4 - HKLM\..\RunOnce: [ntiy32.exe] C:\WINDOWS\ntiy32.exe

O4 - HKLM\..\RunOnce: [crsl32.exe] C:\WINDOWS\crsl32.exe

O4 - HKLM\..\RunOnce: [sysit32.exe] C:\WINDOWS\system32\sysit32.exe

O4 - HKLM\..\RunOnce: [crsm.exe] C:\WINDOWS\system32\crsm.exe

O4 - HKLM\..\RunOnce: [nttm.exe] C:\WINDOWS\system32\nttm.exe

O4 - HKLM\..\RunOnce: [mfcxm32.exe] C:\WINDOWS\system32\mfcxm32.exe

O4 - HKLM\..\RunOnce: [netbk.exe] C:\WINDOWS\netbk.exe

O4 - HKLM\..\RunOnce: [d3wv32.exe] C:\WINDOWS\d3wv32.exe

O4 - HKLM\..\RunOnce: [crfz.exe] C:\WINDOWS\crfz.exe

O4 - HKLM\..\RunOnce: [mfcuz32.exe] C:\WINDOWS\mfcuz32.exe

O4 - HKLM\..\RunOnce: [ntrt32.exe] C:\WINDOWS\system32\ntrt32.exe

O4 - HKLM\..\RunOnce: [d3gx.exe] C:\WINDOWS\system32\d3gx.exe

O4 - HKLM\..\RunOnce: [sdkoo.exe] C:\WINDOWS\sdkoo.exe

O4 - HKLM\..\RunOnce: [msot32.exe] C:\WINDOWS\system32\msot32.exe

O4 - HKLM\..\RunOnce: [syspc32.exe] C:\WINDOWS\syspc32.exe

O4 - HKLM\..\RunOnce: [javawk.exe] C:\WINDOWS\javawk.exe

O4 - HKLM\..\RunOnce: [appto.exe] C:\WINDOWS\appto.exe

O4 - HKLM\..\RunOnce: [netwf32.exe] C:\WINDOWS\netwf32.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Verizon Online.lnk = C:\Program Files\Verizon Online\VOLSW\Verizon Online.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/222ff89e085a30...ip/RdxIE601.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3D4BFAC2-FF8F-4AB9-8609-7C35D4482DAB}: NameServer = 151.198.0.38 151.197.0.38

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

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Here is the AboutBuster log:

 

-- Scan 1 --------

About:Buster Version 1.27

Removed! : C:\WINDOWS\addcc32.exe

Removed! : C:\WINDOWS\apidm.exe

Error Removing! : C:\WINDOWS\apppz32.dll

Removed! : C:\WINDOWS\appto.exe

Removed! : C:\WINDOWS\aygchx.dat

Removed! : C:\WINDOWS\bbzqud.dat

Removed! : C:\WINDOWS\bvnhmj.dat

Removed! : C:\WINDOWS\chkshh.dat

Removed! : C:\WINDOWS\citubd.dat

Removed! : C:\WINDOWS\crfz.exe

Removed! : C:\WINDOWS\crsl32.exe

Removed! : C:\WINDOWS\d3wv32.exe

Removed! : C:\WINDOWS\djxkbw.dat

Removed! : C:\WINDOWS\dsfuu.dat

Removed! : C:\WINDOWS\dwxsej.dat

Removed! : C:\WINDOWS\dzutrf.dat

Removed! : C:\WINDOWS\eajpqd.dat

Removed! : C:\WINDOWS\ekttqm.dat

Removed! : C:\WINDOWS\eomjtd.dat

Removed! : C:\WINDOWS\etrfcg.dat

Removed! : C:\WINDOWS\fecbom.dat

Removed! : C:\WINDOWS\flvgmv.dat

Removed! : C:\WINDOWS\fzwilz.dat

Removed! : C:\WINDOWS\glcmdk.dat

Removed! : C:\WINDOWS\gvdpdt.dat

Removed! : C:\WINDOWS\gwodzc.dat

Removed! : C:\WINDOWS\gxqin.dat

Removed! : C:\WINDOWS\gzpipz.dat

Removed! : C:\WINDOWS\hvuhij.dat

Removed! : C:\WINDOWS\iiqqcf.dat

Removed! : C:\WINDOWS\iozten.dat

Removed! : C:\WINDOWS\iuusyx.dat

Removed! : C:\WINDOWS\javawg.exe

Removed! : C:\WINDOWS\javawk.exe

Removed! : C:\WINDOWS\kflcwl.dat

Removed! : C:\WINDOWS\khvkhg.dat

Removed! : C:\WINDOWS\ktjnpm.dat

Removed! : C:\WINDOWS\ktnejc.dat

Removed! : C:\WINDOWS\kxnold.dat

Removed! : C:\WINDOWS\lfqkgw.dat

Removed! : C:\WINDOWS\lieqrr.dat

Removed! : C:\WINDOWS\mbarqu.dat

Removed! : C:\WINDOWS\mdtjfq.dat

Removed! : C:\WINDOWS\mfckg32.exe

Removed! : C:\WINDOWS\mfcuz32.exe

Removed! : C:\WINDOWS\mqjhtc.dat

Removed! : C:\WINDOWS\netbk.exe

Removed! : C:\WINDOWS\netwf32.exe

Removed! : C:\WINDOWS\nmloda.dat

Removed! : C:\WINDOWS\ntiy32.exe

Removed! : C:\WINDOWS\ntnb32.exe

Removed! : C:\WINDOWS\n_cggrgc.dat

Removed! : C:\WINDOWS\n_yhimuz.dat

Removed! : C:\WINDOWS\oklrxj.dat

Removed! : C:\WINDOWS\prwavl.dat

Removed! : C:\WINDOWS\qdllzc.dat

Removed! : C:\WINDOWS\qgiqus.dat

Removed! : C:\WINDOWS\qqsljo.dat

Removed! : C:\WINDOWS\ravzra.dat

Removed! : C:\WINDOWS\rhdhxu.dat

Removed! : C:\WINDOWS\ruhwhr.dat

Removed! : C:\WINDOWS\sdkoo.exe

Removed! : C:\WINDOWS\sysgy32.exe

Removed! : C:\WINDOWS\syspc32.exe

Removed! : C:\WINDOWS\szronk.dat

Removed! : C:\WINDOWS\tdbxue.dat

Removed! : C:\WINDOWS\tvlxoj.dat

Removed! : C:\WINDOWS\uevbrz.dat

Removed! : C:\WINDOWS\uupfku.dat

Removed! : C:\WINDOWS\vldpcn.dat

Removed! : C:\WINDOWS\wajriv.dat

Removed! : C:\WINDOWS\wceqel.dat

Removed! : C:\WINDOWS\werkyn.dat

Removed! : C:\WINDOWS\wnzpwi.dat

Removed! : C:\WINDOWS\xdbodc.dat

Removed! : C:\WINDOWS\yhimuz.dat

Removed! : C:\WINDOWS\yjkzrn.dat

Removed! : C:\WINDOWS\yvucws.dat

Removed! : C:\WINDOWS\zynyrz.dat

Error Removing! : C:\WINDOWS\System32\addnp32.exe

Removed! : C:\WINDOWS\System32\crsm.exe

Removed! : C:\WINDOWS\System32\d3ec.exe

Removed! : C:\WINDOWS\System32\d3gx.exe

Removed! : C:\WINDOWS\System32\javamn32.exe

Removed! : C:\WINDOWS\System32\mfcxm32.exe

Removed! : C:\WINDOWS\System32\msko.exe

Removed! : C:\WINDOWS\System32\msot32.exe

Removed! : C:\WINDOWS\System32\mssi.exe

Removed! : C:\WINDOWS\System32\ntqq.exe

Removed! : C:\WINDOWS\System32\ntrt32.exe

Removed! : C:\WINDOWS\System32\nttm.exe

Removed! : C:\WINDOWS\System32\sysit32.exe

Removed! : C:\WINDOWS\System32\wlkox.dat

Attempted Clean Of Temp folder.

Removed LEGACY___NS_Service_3 Key

Removed __NS_Service_3 Key

Removed Uninstall Key (HSA)

Removed Uninstall Key (SE)

Removed Uninstall Key (SW)

Pages Reset... Done!

 

... and here is the HJT log:

 

Logfile of HijackThis v1.98.0

Scan saved at 10:46:24 PM, on 7/10/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\brsvc01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\brss01a.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SYSTEM32\Brmfrmps.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\system32\pctspk.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\BRMFRSMG.EXE

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe

C:\WINDOWS\System32\RunDll32.exe

C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\WINDOWS\System32\wuauclt.exe

C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

C:\WINDOWS\System32\wfxsnt40.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\addnp32.exe

C:\WINDOWS\netda.exe

C:\Documents and Settings\COB\My Documents\Virus\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a....1&bm=ho_search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {47A26272-7206-89FE-DA48-D1E7E5F2563D} - C:\WINDOWS\apppz32.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"

O4 - HKLM\..\Run: [HGTXPEI] C:\WINDOWS\System32\FirstReboot.exe

O4 - HKLM\..\Run: [soundFusion] RunDll32 hercplgs.cpl,BootEntryPoint

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunOnce: [apihm.exe] C:\WINDOWS\apihm.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Verizon Online.lnk = C:\Program Files\Verizon Online\VOLSW\Verizon Online.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/222ff89e085a30...ip/RdxIE601.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3D4BFAC2-FF8F-4AB9-8609-7C35D4482DAB}: NameServer = 151.198.0.38 151.197.0.38

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

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See if you can locate these three files.

C:\WINDOWS\apppz32.dll

C:\WINDOWS\System32\addnp32.exe

C:\WINDOWS\apihm.exe

 

Zip them up and email them along with a link to this thread, to This address.

 

Then boot into safe mode and run about buster again.

 

Then reboot back into normal mode and post the about:buster log and a fresh hijackthis log.

Edited by Racktracker

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Here are the new logs

 

-- Scan 1 --------

About:Buster Version 1.27

Removed! : C:\WINDOWS\apihm.exe

Removed! : C:\WINDOWS\apppz32.dll

Removed! : C:\WINDOWS\bgidll.dat

Removed! : C:\WINDOWS\dsfuu.dat

Removed! : C:\WINDOWS\iuxhyf.dat

Removed! : C:\WINDOWS\mbarqu.dat

Removed! : C:\WINDOWS\netda.exe.bak

Removed! : C:\WINDOWS\System32\addnp32.exe

Removed! : C:\WINDOWS\System32\apiyb.exe

Removed! : C:\WINDOWS\System32\wlkox.dat

Attempted Clean Of Temp folder.

Removed LEGACY___NS_Service_3 Key

Removed __NS_Service_3 Key

Removed Uninstall Key (HSA)

Removed Uninstall Key (SE)

Removed Uninstall Key (SW)

Pages Reset... Done!

 

Logfile of HijackThis v1.98.0

Scan saved at 12:47:50 AM, on 7/11/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\brsvc01a.exe

C:\WINDOWS\System32\brss01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SYSTEM32\Brmfrmps.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\System32\RunDll32.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

C:\WINDOWS\System32\BRMFRSMG.EXE

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

C:\WINDOWS\System32\wfxsnt40.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Documents and Settings\COB\My Documents\Virus\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a....1&bm=ho_search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {47A26272-7206-89FE-DA48-D1E7E5F2563D} - C:\WINDOWS\apppz32.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"

O4 - HKLM\..\Run: [HGTXPEI] C:\WINDOWS\System32\FirstReboot.exe

O4 - HKLM\..\Run: [soundFusion] RunDll32 hercplgs.cpl,BootEntryPoint

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Verizon Online.lnk = C:\Program Files\Verizon Online\VOLSW\Verizon Online.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/222ff89e085a30...ip/RdxIE601.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3D4BFAC2-FF8F-4AB9-8609-7C35D4482DAB}: NameServer = 151.198.0.38 151.197.0.38

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

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ok thats looking much better.

 

Run another hijackthis scan. Place a check next to the following entries, then close all other windows and click the fix button.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {47A26272-7206-89FE-DA48-D1E7E5F2563D} - C:\WINDOWS\apppz32.dll (file missing)

Next download spybot and adaware. Update and scan with both. Have spybot fix anything it lists in RED and adaware fix everything it finds. Then reboot and lets see one more hijackthis log.

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My system is running much better and my homepage is not be reset automatically. Thanks a lot.

 

Here is the latest hijackthis log.

 

Logfile of HijackThis v1.98.0

Scan saved at 10:47:04 PM, on 7/11/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\brsvc01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\brss01a.exe

C:\WINDOWS\SYSTEM32\Brmfrmps.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\system32\pctspk.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\BRMFRSMG.EXE

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\WINDOWS\System32\RunDll32.exe

C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

C:\WINDOWS\System32\wfxsnt40.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe

C:\Documents and Settings\COB\My Documents\Virus\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a....1&bm=ho_search

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"

O4 - HKLM\..\Run: [HGTXPEI] C:\WINDOWS\System32\FirstReboot.exe

O4 - HKLM\..\Run: [soundFusion] RunDll32 hercplgs.cpl,BootEntryPoint

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Verizon Online.lnk = C:\Program Files\Verizon Online\VOLSW\Verizon Online.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/222ff89e085a30...ip/RdxIE601.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3D4BFAC2-FF8F-4AB9-8609-7C35D4482DAB}: NameServer = 151.198.0.38 151.197.0.38

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

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Glad we could help!

 

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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