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      IE 11 copy/paste problem

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understood

please help me

4 posts in this topic

Please help me....I am deluged by spyware. Below is my hijack this log. The spyware or virus has also affected my registry and caused me to get an error messaging stating, "You don't have administrator access. Please contact your system administrator," when I try to install new programs such as Reason, Real Player, and Windows Media Player. Please help.

 

Logfile of HijackThis v1.97.7

Scan saved at 10:00:39 PM, on 7/9/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\PackethSvc.exe

C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe

C:\WINDOWS\System32\CTsvcCDA.EXE

C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\msCMTSrvc.exe

C:\WINDOWS\System32\NMSSvc.exe

C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\wanmpsvc.exe

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe

C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\WINDOWS\System32\PROMon.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE

C:\Documents and Settings\Carlton Forbes\Application Data\amee.exe

C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe

C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE

C:\Program Files\Creative\SBAudigy\RemoteCenter\Rc\RcMan.EXE

C:\Compaq\EAKDRV\EAUSBKBD.EXE

C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe

C:\Program Files\Creative\SBAudigy\RemoteCenter\Rc\OSDMenu.EXE

C:\Program Files\Creative\SBAudigy\RemoteCenter\Rc\EAX.exe

C:\Program Files\Creative\SBAudigy\RemoteCenter\Center\RCenter.exe

C:\Program Files\Creative\ShareDLL\MediaDet.exe

C:\WINDOWS\System32\kyhe.exe

C:\Documents and Settings\Carlton Forbes\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.brown.edu

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.brown.edu/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.brown.edu

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:@MSITStore:C:\WINDOWS\start.chm::/start.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = www.brown.edu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.brown.edu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.brown.edu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.brown.edu

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.brown.edu

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = www.brown.edu

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.brown.edu

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.brown.edu

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = www.brown.edu

R3 - Default URLSearchHook is missing

N2 - Netscape 6: # Mozilla User Preferences

// This is a generated file!

 

user_pref("aim.internal.buddy.MaxBuddies", 200);

user_pref("aim.session.appfirstlogin", false);

user_pref("aim.session.finishedwizard", true);

user_pref("aim.session.firsttime", false);

user_pref("aim.session.screenname", "cfor3103");

user_pref("browser.history.last_page_visited", "http://ads.as4x.tmcs.ticketmaster.com/html.ng/Params.richmedia=yes&Params.lifetime=-1&site=tm〈=en-us&pagepos=508&adsize=1x1&page=event&majorcatid=10001&minorcatid=3&dmaid=364&venueid=8632&artistid=777676&artist1_name=The_Roots&promoter=1&bgcolor=ffffff");

user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src");

user_pref("browser.startup.homepage_override.mstone", "rv:0.9.4");

user_pref("cfor3103.aim.im.playall", true);

user_pref("cfor3103.aim.session.autologin", false);

user_pref("cfor3103.aim.session.firstsignon", false);

user_pref("cfor3103.aim.session.password", "0");

user_p

O2 - BHO: (no name) - {68A63E08-9030-0593-D557-16557ED5294D} - C:\WINDOWS\System32\alqvh.dll

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe

O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe

O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe

O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"

O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [Aaou] C:\Documents and Settings\Carlton Forbes\Application Data\amee.exe

O4 - HKCU\..\Run: [Tasktray] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTray.exe

O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\SBAudigy\RemoteCenter\Rc\RcMan.EXE

O4 - HKCU\..\Run: [Cqrrhff] C:\WINDOWS\System32\kyhe.exe

O4 - HKLM\..\RunOnce: [wu] C:\DOCUME~1\CARLTO~1\LOCALS~1\Temp\wu.exe

O4 - Global Startup: iM StartCenter.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe

O4 - Global Startup: Verizon Online.lnk = C:\Program Files\Verizon Online\VOLSW\Verizon Online.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Control Pad (HKLM)

O9 - Extra button: Microsoft® JavaScript® Console (HKLM)

O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O9 - Extra button: Microsoft® JavaScript® Console (HKCU)

O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409

O16 - DPF: DigiChat Applet - http://host2.digichat.com/DigiChat/DigiCla...ignedClient.cab

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.soundclick.com/CFIDE/classes/CFJava.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {36C66BBD-E667-4DAD-9682-58050E7C9FDC} (CDKey Class) - http://www.cdkeybonus.com/cdkey/ITCDKey.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207...meInstaller.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

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i forgot to describe my spyware...it is the wowweb.net spyware and it places a toolbar at the bottom of my browser and it tells me that my system is corrupted

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