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word has insufficient memory or disk space


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#1 kestrel62

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Posted 10 July 2004 - 11:12 AM

when I click on the folder to open a file in word it says 'word has insufficient memory or disk space - do you want to save the document to rescue '

I cannot click on things like 'tools' ..etc as the same message comes up.

By the way I have enough space on my hard drive

Anyone any ideas or anyone know of a good new cheap PC with everying on it ?

Ta very much

#2 Trilobite

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Posted 10 July 2004 - 11:44 AM

You can sometimes get this error when the Word file 'normal.dot' becomes corrupted.
Rename the 'normal.dot' file to 'normal.old'.
You will need to enable show file extensions and you may need to use the search function on the start menu.

I also found this information:
http://support.micro...kb;en-us;173908
http://support.micro...kb;en-us;291178

Edited by Trilobite, 10 July 2004 - 11:50 AM.


#3 kestrel62

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Posted 10 July 2004 - 12:40 PM

argh --- done that, but still the same........




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