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Czaj

Error Upon Startup

8 posts in this topic

When my desktop is loading, a box comes up which says, "error starting program, A required .DLL file CMID32.DLL was not found" I had run hijackthis and saved the log but when I was asked what I wanted to open the log with I accident went to font view, and now it can't be opened, so now I have two problems, I can't open my hijack log along with the first problem. So my questions are how do I change it so I can read my log, and after that I will post my log because I really do not know what needs to be fixed. Thank you very much.

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Hi there.

 

To get the log to open in notepad, do the following:

 

(1) Find the file and do a right-click on it while holding down the shift key.

 

(2) From the right-click menu, choose "open with"

 

(3) From the list of programs, choose Notepad. If the "always open this type of file with this program" (or whatever it's called) isn't checked, do so.

 

Prior to the "file not found" message, did your anti-virus program say you had a virus? I did some research on that missing file and what I found suggests a possible virus infection.

 

-- LB

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Yes I did run a scan and it showed that there were viruses, one was mstaks, and winupd, which i see in this log. Are those the only things that need to be fixed within this log however?

 

 

Logfile of HijackThis v1.97.7

Scan saved at 3:15:09 PM, on 05/21/2004

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\SYSTEM\MDM.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE

C:\WINDOWS\SYSTEM\LEXBCES.EXE

C:\WINDOWS\SYSTEM\RPCSS.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE

C:\WINDOWS\EXPLORER.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\WEBSCANX.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\WINDOWS\SYSTEM\IGFXTRAY.EXE

C:\WINDOWS\SYSTEM\HKCMD.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\LXSUPMON.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE

C:\WINDOWS\SYSTEM\PSTORES.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tsn.ca/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe

O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [LexStart] Lexstart.exe

O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\Run: [upgrade Service] C:\WINDOWS\winupd.exe

O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE

O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor

O4 - Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8010.9143287037

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...321/mcfscan.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

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Yes I did run a scan and it showed that there were viruses, one was mstaks, and winupd, which i see in this log.

Do you mean mstask? That's supposed to be a legit Windows file. When the virus scan alerted you, did it give the path of the file? If so, could you post it here?

 

I'll be back once I've determined what needs to go.

 

-- LB

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First thing to do is create a new folder/directory called C:\HJT and move HijackThis to it. Otherwise the backups created will clutter the screen.

 

Once you've done that, run HijackThis (close all browser windows first) and remove the following items:

 

O4 - HKLM\..\Run: [upgrade Service] C:\WINDOWS\winupd.exe

O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe

 

Next, you'll need to change settings to unhide certain files (Click here to see how).

 

After doing that, reboot into safe mode (Click here to see how) and delete the following files:

 

C:\WINDOWS\winupd.exe

C:\WINDOWS\realtime.exe

 

Reboot and post a new log.

 

Let me know if that "file not found" message comes back.

 

-- LB

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If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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