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HELP THIS IS THE 3RD TIME?? Merged 2


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#1 Mike152004

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Posted 10 July 2004 - 01:39 PM

[FONT=Geneva][SIZE=7] Ok I did a scan with AVG......and it keeps poppin up with "You've Got A Virus" PSW.Bispy.D and it want let me delete it. I did a virus scan with Spybot3.1, Ad-aware6, Bullguard, Spyblaster3.2 and X-Cleaner.....none of those have came back to say that I had that Trogan.... the main reason I posted this is to find out how to delete it?

Thanks to all,

Michael

#2 Guest_SirJon_*

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Posted 10 July 2004 - 03:17 PM

Run your AVG AV program in Safe Mode.
http://service1.syma...src=sec_doc_nam

Turn off System Restore, If your using Windows ME or XP, read this:
http://support.micro...kb;en-us;310405
http://support.micro...kb;en-us;264887

Next, run Ad-aware in Safe Mode. Use these guidelines:
http://www.bleepingc...showtutorial=48

#3 dave38

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Posted 10 July 2004 - 03:47 PM

I suspect that SirJon is correct with the suggestion of turning off system restore. If the trojan is reported as being in ..system volume information, it's in your restore files, and cannot be deleted by any A/V program.

Turn off system restore, and reboot. That will clear all old infected restore points and files.
Then start system restore again, and set a clean restore point.
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#4 Mike152004

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Posted 10 July 2004 - 03:52 PM

Logfile of HijackThis v1.98.0
Scan saved at 3:45:35 PM, on 07/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BullGuard\bgnewsag.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\unzipped\framxpro\FreeRAM XP Pro 1.40.exe
C:\Program Files\America Online 9.0c\aoltray.exe
C:\Program Files\America Online 9.0c\waol.exe
C:\Program Files\America Online 9.0c\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\Common Files\BullGuard\BullGuard Communicator\xcommsvr.exe
C:\Program Files\Common Files\BullGuard\BullGuard Scan Server\bdss.exe
c:\program files\bullguard\bdmcon.exe
C:\Program Files\BullGuard\vsserv.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\explorer.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\System32\KDP6e9c.dll
O4 - HKLM\..\Run: [BGNewsAgent] c:\program files\bullguard\bgnewsag.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKCU\..\Run: [FreeRAM XP] "C:\unzipped\framxpro\FreeRAM XP Pro 1.40.exe" -win
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0c\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - (no file) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: cpcScanner - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...r/PCPitStop.CAB
O16 - DPF: {1589FA52-CD16-AB01-11CE-00ABBA05F288} - http://www.xblock.co...sswnb_setup.exe
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://tech-b.mhi.ao...s/custappx2.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1li...h/weblaunch.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadt...pcpowerscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D657C52-87CA-466C-9A8B-040AA1FC8155}: NameServer = 205.152.0.20,205.152.0.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{72967FAD-50F2-421E-956E-9F795952A13C}: NameServer = 205.188.146.146
O20 - AppInit_DLLs: sockspy.dll


#5 ChrisRLG

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Posted 10 July 2004 - 04:47 PM

I was in the middle of helping this person in chat.

But due to his tone, manner and language he was kick/banned from the chat.

Was a joint kick/ban by myself and OSC.

He then re entered the chat for more verbal. Second kick/ban.
ASAP member since 2004 - MS MVP member since 2005
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My- computer Safety online - Article and others Texruss's Hijackthis FAQ
Matthew 7:7"Ask and it will be given to you; seek and you will find; knock and a door will be opened to you."

#6 Mike152004

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Posted 11 July 2004 - 10:49 PM

Logfile of HijackThis v1.98.0
Scan saved at 10:39:33 PM, on 07/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\BullGuard\BullGuard Communicator\xcommsvr.exe
C:\Program Files\Common Files\BullGuard\BullGuard Scan Server\bdss.exe
C:\Program Files\BullGuard\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\program files\bullguard\bgnewsag.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\unzipped\framxpro\FreeRAM XP Pro 1.40.exe
C:\Program Files\America Online 9.0c\aoltray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\System32\KDP6e9c.dll
O4 - HKLM\..\Run: [BGNewsAgent] c:\program files\bullguard\bgnewsag.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKCU\..\Run: [FreeRAM XP] "C:\unzipped\framxpro\FreeRAM XP Pro 1.40.exe" -win
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0c\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - (no file) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: cpcScanner - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...r/PCPitStop.CAB
O16 - DPF: {1589FA52-CD16-AB01-11CE-00ABBA05F288} - http://www.xblock.co...sswnb_setup.exe
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://tech-b.mhi.ao...s/custappx2.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1li...h/weblaunch.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadt...pcpowerscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D657C52-87CA-466C-9A8B-040AA1FC8155}: NameServer = 205.152.0.20,205.152.0.5
O20 - AppInit_DLLs: sockspy.dll





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