Jump to content



  • Please log in to reply
1 reply to this topic

#1 brownpauls



  • New Member
  • Pip
  • 2 posts

Posted 12 July 2004 - 01:51 PM

I am working on a computer that appears to work fine until I try to type something in the browser (Internet Explorer) address bar. At this point, the computer locks up. The mouse and keyboard won't respond either.

If I do not type anything everything seems ok. I can go to Windows Update and download new updates. I can scan with Norton Anti-Virus and it finds no viruses. I have used Spybot and removed any spyware, but it still hangs up when I try to type in the Address Bar. It also hangs up if I go to Start-Run-CMD.

Any help on where to go from here is greatly appreciated.


#2 PGPhantom


    Superman of SWI

  • Emeritus
  • PipPipPipPipPip
  • 3,494 posts

Posted 31 August 2004 - 11:06 AM

  • HijackThis ...
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:
    • spywareinfo.com
    • subratam.org
    • tools.zerosrealm.com
  • Install/Unzip it into C:\HJT.
  • Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.
  • Run HijackThis, click on scan and wait for the scan to finish.
  • The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.
  • Notepad will open with a copy of the log.
    • Click on "Edit" => "Select All".
    • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.
  • Please post your entire log here for analysis.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Member of ASAP and UNITE
Support SpywareInfo Forum - click the button