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#1 geedee

geedee

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Posted 12 July 2004 - 03:39 PM

Here is my hjt log file, can anyone help me i have tried everything, and i mean everything.

Logfile of HijackThis v1.97.7
Scan saved at 1:38:28 PM, on 7/12/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\CFGSAFE\AUTOCHK.EXE
C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE
C:\WINDOWS\SYSTEM\RALVXG.EXE
C:\WINDOWS\DLLHELP.EXE
C:\PROGRAM FILES\SYMANTEC\WINFAX\WFXCTL32.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 4.0\DISTILLR\ACROTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\SYMANTEC\WINFAX\WFXMOD32.EXE
C:\PROGRAM FILES\BELL\ACCESS MANAGER\APP\ENTERNET.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://any-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://any-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://any-find.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [Set Drive Letter to G:] C:\\GDRIVE.EXE -N
O4 - HKLM\..\Run: [ZIBMACC] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\ZIBMACC.INF
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SQInstaller] SQInstaller.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Windows Configuration] SYS32.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ypxvpby] C:\WINDOWS\SYSTEM\ralvxg.exe
O4 - HKLM\..\Run: [SERSTUBU] C:\WINDOWS\SYSTEM\SERSTUBU.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\wupdmgr.exe
O4 - HKCU\..\Run: [dllhelp] c:\windows\dllhelp.exe
O4 - Startup: Controller.LNK = C:\Program Files\Symantec\WinFax\WFXCTL32.EXE
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7926.3518865741
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab

#2 Scoff

Scoff

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Posted 15 July 2004 - 08:37 AM

Hello Geedee

You may find it helpful to print out these instructions.

There is a remnant from a program called "Twain-Tec" in your log. The program may no longer be there but I'd like you to go through the whole uninstall procedure for it as it's important that Twain-Tec is removed properly. To do this, first you need to disable System restore as per the instructions here. Then go to "Add/Remove Programs" => Uninstall "Twain-Tech". Reboot the computer to SAFE mode - How do I boot into "Safe" mode?. Delete twaintech.dll and twaintec.ini If twaintech.dll is in use, then you would need to rename it, reboot the computer, and then delete it.

Download CWShredder from here, run the program, select 'fix' (not scan only) and let it fix everything that it finds.

To remove your virus

1. Open Windows Task Manager.
On Windows 95/98/ME systems, press
CTRL+ALT+DELETE
2. In the list of running programs*, locate the process:
SYS32.EXE
3. Press either the End Task or the End Process button, depending on the version of Windows on your system.
4. To check if the malware process has been terminated, close Task Manager, and then open it again.
5. Close Task Manager.

To remove the malware autostart entries:

1. Open Registry Editor. To do this, click Start>Run, type Regedit, then press Enter.
2. In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>Software>Microsoft>
Windows>CurrentVersion>Run
3. In the right panel, locate and delete (right click & select delete) the entry:
Video Services = “sys32.exe”
4. In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>Software>Microsoft>
Windows>CurrentVersion>RunServices
5. In the right panel, locate and delete the entry or entries:
Video Services = “sys32.exe”
6. Close Registry Editor

Go to TrendMicro and perform an online virus scan. Let it fix anything that it finds. Do the same at Pandasoftware.

Download Spybot Search and Destroy from here. Install the program, open it and click the Search for Updates button. When updates are found, put a check mark next to all and click the Download Updates button. Now click the Search & Destroy icon in the left pane, then the Check for problems button at the bottom of the window. When the scan completes, make sure all the items in RED are ticked, then click the Fix Selected Problems button. Screenshot instructions for installation and setup are here if needed. Then reboot your computer.

Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

Posted Image Click on the Gear icon (second from the left) to access the preferences/settings window
1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
Posted Image Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
Posted Image Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
Posted Image Click on Proceed to save the settings.

Posted Image Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
Posted Image Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

Posted Image Save the log file when it asks and then click Finish

Posted Image When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Posted Image Reboot your computer.

Press ctrl+alt+delete to bring up the task manager and under the processes tab end any of these processes showing.
Clocksync
Orbit


In start > control panel > add or remove programs - make sure you have change or remove programs selected in the sidebar and highlight the following programs and uninstall them.
Clocksync
Orbit
(if existing)

Close all other windows except for hijackthis, perform a scan and put a check against the following items and click 'fix checked'.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://any-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://any-find.com/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://any-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://any-find.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL (file missing)

O4 - HKLM\..\Run: [SQInstaller] SQInstaller.exe
O4 - HKLM\..\Run: [Windows Configuration] SYS32.EXE
O4 - HKLM\..\Run: [ypxvpby] C:\WINDOWS\SYSTEM\ralvxg.exe
O4 - HKLM\..\Run: [SERSTUBU] C:\WINDOWS\SYSTEM\SERSTUBU.exe
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [dllhelp] c:\windows\dllhelp.exe


This item is considered to be a resource hog that is not needed and it may be worthwhile to fix it with HJT. You will still be able to start it manually if you need it...

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

Now reboot your computer and start in safe mode. To do this, press the F8 key repeatedly as the computer starts up until you see a menu screen (if Windows starts normally, restart it again). Use the arrow keys to highlight "Safe Mode" and press Enter. For further information on safe mode click here

Make sure you have all hidden files shown

Delete the following entries:
Files
SQInstaller.exe <= search for it in windows explorer
SYS32.EXE <= search for it in windows explorer
C:\WINDOWS\SYSTEM\ralvxg.exe
C:\WINDOWS\SYSTEM\SERSTUBU.exe
c:\windows\dllhelp.exe


Folders
C:\PROGRAM FILES\CLOCKSYNC

Reboot and post a fresh log so we can check that everything has been cleaned. In the meantime you can help prevent this happening again.

SpywareBlaster will block bad ActiveX and malevolent cookies.

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Both are very small free programs that you run once, and then just occasionally to check for updates.

If you don't have an up to date hosts file it might be a good idea to replace it with a new one. This will help you block bad sites and ad servers. In windows explorer go to C:\WINDOWS\System32\Drivers\Etc, locate the file called hosts (no file extension) and rename it to hosts.old. Then download MVPS hosts file and extract it to the exact same location.

It may be worth reading How did I get infected in the first place?
Regards
Scoff

We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true. - Robert Wilensky




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