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Pop-ups after logging into Windows XP


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#1 Blue-Bomber

Blue-Bomber

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Posted 13 July 2004 - 09:00 PM

I seem to be getting some pop-ups happening after logging into Windows XP. I also want to get rid of Yahoo from Internet Explorer bar. Can anyone help me with this log? I'm not sure what should be removed. Any help would be greatly appreciated.


Logfile of HijackThis v1.98.0
Scan saved at 9:36:01 PM, on 7/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\exbxzrczs.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Documents and Settings\Kath\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
O2 - BHO: (no name) - {021BB032-80A8-4FB6-B3D5-CF27B1553B95} - C:\WINDOWS\mslagent\4b_1,0,1,0_mslagent.dll (file missing)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: jimmyhelp.CBrowserHelper - {CE4473E7-135C-48F7-AC10-7BF4E58B761C} - C:\WINDOWS\mxpopaxwg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [qmzfmms] C:\WINDOWS\exbxzrczs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1014.dll,InstantAccess
O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} (EGEGAUTH Class) - http://akamai.downlo..._1014_EN_XP.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downlo...thv32_EN_XP.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk....ViewerSetup.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.c...s/serialzip.cab

#2 mmxx66

mmxx66

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Posted 14 July 2004 - 09:42 AM

Hello Blue-Bomber ,Welcome to SWI.
Print out these instructions so you can read them while you clean your system.
Move Hijack This to its own folder .Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Move hijack this there. Hijack this makes backups of everything you fix, these backups are saved in the same folder the program is.

Now close all open windows AND browsers and check these items for HJT to fix:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
O2 - BHO: (no name) - {021BB032-80A8-4FB6-B3D5-CF27B1553B95} - C:\WINDOWS\mslagent\4b_1,0,1,0_mslagent.dll (file missing)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: jimmyhelp.CBrowserHelper - {CE4473E7-135C-48F7-AC10-7BF4E58B761C} - C:\WINDOWS\mxpopaxwg.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O4 - HKLM\..\Run: [qmzfmms] C:\WINDOWS\exbxzrczs.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1014.dll,InstantAccess
O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.c...s/serialzip.cab


Please reboot into safe mode - How do I boot into "Safe" mode?

Go to Add/Remove Programs in the Control Panel and uninstall the yahoo toolbar if listed.

Delete the folder:
C:\WINDOWS\mslagent

and delete the files:

C:\WINDOWS\exbxzrczs.exe
C:\WINDOWS\mxpopaxwg.dll

You may need to show hidden files to delete them.How to show all hidden and system files

The following DIRECTORY CONTENTS (But not the directory) need to be deleted while in safe mode.
* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet
content including cookies. This is recommended and strongly suggested.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Then disable your system restore

1 Right-click My Computer, and then click Properties.
2 Click the System Restore tab.
3 Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box.
4 Click Apply
5 this will delete all existing restore points. Click Yes to do this.
6 Click OK.

Reboot into normal mode enable System Restore and post a fresh log in this thread to give you further recommendations.




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