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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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pebo

search assistant hijacks google search

5 posts in this topic

I can't get rid of some kind of search "assistant" that slows down google searches (when using IE) and inserts a bogus first page into the search results. It also sometimes causes a small pop-up window, with ads disquised as search results. I've run SpyBot S&D and Ad-aware, numerous times. I get normal google behavior in Netscape, which I guess is a possible work-around to the problem, but I'm more used to IE and anyway, it just bugs me to have this malware running on my system. Yuck!

My startup page and Internet Options settings dialog do not seem to have been hijacked.

 

Thanks for any help you can provide. Here is my HiJackThis log:

 

Logfile of HijackThis v1.98.0

Scan saved at 10:14:50 PM, on 7/14/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\drivers\CDAC11BA.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\HiJackThis\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", ""); (C:\Documents and Settings\Peter\Application Data\Mozilla\Profiles\default\jmqpcddt.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Peter\Application Data\Mozilla\Profiles\default\jmqpcddt.slt\prefs.js)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [TxU] C:\docume~1\lisa\locals~1\temp\TxU.exe

O4 - HKLM\..\Run: [TxU.exe] C:\docume~1\lisa\locals~1\temp\TxU.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {1C562431-DD06-11D5-B2A8-0050DAD8C3A0} (printQuick Browser Add In (Ver3)) - http://www.pqvalet.com/plugin/axversion/13...ntQuick1300.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/0663c238a46440ca2d16/...ip/RdxIE601.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{41DCE1DC-BDCF-4D1F-A1C5-A39A91D120D5}: NameServer = 64.255.237.242,64.255.237.243

O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msdhmd.dll

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See if this helps:

 

In HJT check to fix these:

R3 - Default URLSearchHook is missing

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msdhmd.dll

 

Enable the ”Show Hidden Files and Folders” option:

Click Start.

Open My Computer.

Select the Tools menu and click Folder Options.

Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.

Uncheck: Hide file extensions for known file types

Uncheck the Hide protected operating system files (recommended) option.

Click Yes to confirm.

Click OK.

 

Now, search for, and delete if found, (some files may not be present after previous steps) the following:

C:\WINDOWS\System32\msdhmd.dll<--only this file

 

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) for example:

 

C:\WINDOWS\Temp\

 

C:\Temp\

 

C:\Documents and Settings\username\Local Settings\Temp\

 

Also delete your Temporary Internet Files, be sure to also select "delete all offline content."

 

Reboot.

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Glad we could help!

 

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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