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keronan

spyware wont let me download hijack this

11 posts in this topic

whenever i click on download buttons or links for hijack this or cw shredder i am sent to search pages such as 'searchpage.cc' or 'isearch'. i have also tried 'save target as' but i am still sent to a search page. this is not confined to these downloads incidentally but almost every one ie from download.com or windows updates. can anyone suggest anything please.

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Try right-clicking and select 'Copy shortcut'

paste this into Start->Run

A direct download of HijackThis and About:Buster can be found below:

 

About:Buster

HijackThis

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managed to download hijackthis.

here's the log.

 

Logfile of HijackThis v1.97.7

Scan saved at 10:18:55, on 17/07/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Steve\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us (obfuscated)

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us (obfuscated)

R3 - URLSearchHook: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {3B841174-073B-49EE-97B4-01318E8C1C99} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O2 - BHO: (no name) - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll

O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START

O4 - HKLM\..\Run: [doqnfbjynygt] C:\WINDOWS\System32\bhzxyu.exe

O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ABBYY Community Agent] C:\PROGRA~1\SPRINT~1.0OF\Sprint\CAgent.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [TimeCalendar] "C:\Program Files\TimeCalendar\TC.exe" auto

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm

O9 - Extra button: RealGuide (HKLM)

O9 - Extra button: Money Viewer (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O10 - Broken Internet access because of LSP provider 'csloa.dll' missing

O13 - DefaultPrefix:

O13 - WWW Prefix:

O13 - Home Prefix: http://%6E%6B%76%64%2E%75%73/

O13 - Mosaic Prefix: http://%6E%6B%76%64%2E%75%73/

O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\windows\win.exe

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4...006_regular.cab

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - file://C:\install.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...s/yinst0401.cab

O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab

O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...37463.477962963

O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_GB.cab

O16 - DPF: {FFA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:8080/tel2net/CABDialer.cab

O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{9DAE9C34-E2A5-45E1-BADB-F586378AABDE}: NameServer = 195.92.195.94 195.92.195.95

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See if you can get CWShredder from here. Unzip and run it, hit 'fix' as opposed to 'scan only'. Reboot when done. Rescan with HJT and post a new log in your next reply.

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ran cw shredder and hjt as advised.

heres the new log.

 

Logfile of HijackThis v1.97.7

Scan saved at 15:45:20, on 17/07/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\McAfee\QuickClean\Plguni.exe

C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\SPRINT~1.0OF\Sprint\CAgent.exe

C:\Program Files\TimeCalendar\TC.exe

C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\WINDOWS\System32\wuauclt.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Steve\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R3 - URLSearchHook: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {3B841174-073B-49EE-97B4-01318E8C1C99} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll

O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START

O4 - HKLM\..\Run: [doqnfbjynygt] C:\WINDOWS\System32\bhzxyu.exe

O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ABBYY Community Agent] C:\PROGRA~1\SPRINT~1.0OF\Sprint\CAgent.exe

O4 - HKCU\..\Run: [TimeCalendar] "C:\Program Files\TimeCalendar\TC.exe" auto

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm

O9 - Extra button: RealGuide (HKLM)

O9 - Extra button: Money Viewer (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O10 - Broken Internet access because of LSP provider 'csloa.dll' missing

O13 - DefaultPrefix:

O13 - WWW Prefix:

O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\windows\win.exe

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4...006_regular.cab

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - file://C:\install.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...s/yinst0401.cab

O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab

O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...37463.477962963

O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_GB.cab

O16 - DPF: {FFA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:8080/tel2net/CABDialer.cab

O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{9DAE9C34-E2A5-45E1-BADB-F586378AABDE}: NameServer = 195.92.195.94 195.92.195.95

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Create a new folder called C:\HijackThis, move the HijackThis.exe file into the new folder and run it from there. This is necessary to ensure you have backups should anything go wrong.

 

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R3 - URLSearchHook: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O2 - BHO: (no name) - {3B841174-073B-49EE-97B4-01318E8C1C99} - (no file)

O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

O4 - HKLM\..\Run: [doqnfbjynygt] C:\WINDOWS\System32\bhzxyu.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\windows\win.exe

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4...006_regular.cab

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - file://C:\install.cab

O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_GB.cab

 

Click here, for instructions on how to enable hidden files and folders to be visible. After enabling, reboot into safe mode by tapping F8 after the BIOS has loaded, find and delete the following:

 

C:\WINDOWS\System32\bhzxyu.exe

C:\WINDOWS\alchem.exe

 

Reboot when done, rescan with HJT and post a new log here for a final check over.

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followed your instructions without any problems, thank you.

could not find the bhzxyu file however - checked with a search.

here's the log

 

Logfile of HijackThis v1.97.7

Scan saved at 21:28:13, on 17/07/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\McAfee\QuickClean\Plguni.exe

C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\SPRINT~1.0OF\Sprint\CAgent.exe

C:\Program Files\TimeCalendar\TC.exe

C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\System32\wuauclt.exe

C:\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [imonitor] "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START

O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [ABBYY Community Agent] C:\PROGRA~1\SPRINT~1.0OF\Sprint\CAgent.exe

O4 - HKCU\..\Run: [TimeCalendar] "C:\Program Files\TimeCalendar\TC.exe" auto

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm

O9 - Extra button: RealGuide (HKLM)

O9 - Extra button: Money Viewer (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O10 - Broken Internet access because of LSP provider 'csloa.dll' missing

O13 - DefaultPrefix:

O13 - WWW Prefix:

O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...s/yinst0401.cab

O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab

O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...37463.477962963

O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {FFA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:8080/tel2net/CABDialer.cab

O16 - DPF: {FFFF0003-4547-101A-A3C9-08002B2F49FB} - http://www.dikai.com/em-meuk.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{9DAE9C34-E2A5-45E1-BADB-F586378AABDE}: NameServer = 195.92.195.94 195.92.195.95

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Looking a lot better. Just do this - click here to download LSPFix. Extract the program from the zip file and run it, make sure you click the "I know what I'm doing" button. Select csloa.dll and using the right-pointing 'arrows' and move all instances of csloa.dll it mentions to the Remove (RHS) side but leave everything else (it might already be over there when you open LSPFix). Click the 'Finished' button (if you exit with the X at top right nothing happens). Reboot when done.

 

Click here to download Ad-Aware and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options:

 

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

 

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

 

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

 

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

 

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

 

Reboot when done and let me know how it is running.

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Glad we could help :D

 

To help keep you clean follow the recommendations in Tony's article here:

 

So how did I get infected in the first place?

 

 

 

As this problem has been resolved the topic will be closed. If you need this topic reopened, please click here to email the moderating team - be sure to include the address of the thread and the name you posted under.

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