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#1 micsten

micsten

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Posted 16 July 2004 - 08:32 AM

Hello,
I am having problems removing a toolbar from IE. Also a hijack of 404 page, not sure whether the two are connected.

I have run Adaware, S&Destroy and CWShredder. All programs removed items. After reboot, toolbar is still visible.

Any help would be appreciated.

Here is my hijackThis logfile:

Logfile of HijackThis v1.98.0
Scan saved at 14:22:58, on 16/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\PROGRA~1\Chic Internet\bend tool.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Racheal Eccles\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Warnmulti - {35D49399-2993-93C3-3E1B-5ACDD7BF601C} - C:\PROGRA~1\JUGSSE~1\biasreal.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Deleteacidpile - {0D2D3F00-A865-316B-A03D-1A165A11D677} - C:\PROGRA~1\JUGSSE~1\biasreal.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Poll Defy] C:\PROGRA~1\Chic Internet\bend tool.exe
O4 - HKCU\..\Run: [Simp] C:\Program Files\Secway\SimpLite-MSN 2.0\SimpLite-MSN.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.uclan.ac....mote/wfica2.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downlo...tpe32_EN_XP.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{70191ECE-D229-496A-9321-265EA70803BB}: NameServer = 212.74.114.193 212.74.112.66
O17 - HKLM\System\CS1\Services\Tcpip\..\{70191ECE-D229-496A-9321-265EA70803BB}: NameServer = 212.74.114.193 212.74.112.66

Thanks,
Mick

#2 dave38

dave38

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Posted 16 July 2004 - 02:57 PM

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

O2 - BHO: Warnmulti - {35D49399-2993-93C3-3E1B-5ACDD7BF601C} - C:\PROGRA~1\JUGSSE~1\biasreal.dll

O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: Deleteacidpile - {0D2D3F00-A865-316B-A03D-1A165A11D677} - C:\PROGRA~1\JUGSSE~1\biasreal.dll

O4 - HKLM\..\Run: [Poll Defy] C:\PROGRA~1\Chic Internet\bend tool.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Reboot and delete

folders
C:\PROGRA~1\Chic Internet
C:\PROGRA~1\JUGSSE~1

These may be hidden files. See HERE for how to show hidden files.

Please post a followup Hijack this log, and say if your problems persist.
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