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#1 petrino

petrino

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Posted 16 July 2004 - 01:56 PM

Any advice would be appreciated. I haven't been able to change my home page back. I followed the instructions on this site, but it still doesn't remove the spyware garbage that hijacked my system. Here is the scan from hijack this.
Logfile of HijackThis v1.97.7
Scan saved at 2:30:30 PM, on 7/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~2\NORTON~4\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\system32\winhb.exe
C:\Program Files\FBM Software\ZeroSpyware 2004\ZeroSpyware.exe
C:\Program Files\FBM Software\ZeroSpyware 2004\NetGuard.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Documents and Settings\default\Local Settings\Temp\Temporary Directory 22 for hijackthis.zip\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://klrdp.dll/index.html#37680
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://klrdp.dll/index.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://klrdp.dll/index.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {DF7AF568-EF3E-A828-A764-D93713B760D7} - C:\WINDOWS\netmb32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [winhb.exe] C:\WINDOWS\system32\winhb.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [javafm32.exe] C:\WINDOWS\system32\javafm32.exe
O4 - HKLM\..\RunOnce: [d3wu32.exe] C:\WINDOWS\d3wu32.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Dell Home (HKCU)
O15 - Trusted Zone: http://*.instanetforms.com
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://sef.mlxchange...ontrol/SISC.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange...ectComboBox.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://support.rexpl...l//iftwclix.cab
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange...ClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange...ol/IRCSharc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

#2 mmxx66

mmxx66

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Posted 16 July 2004 - 02:38 PM

Move Hijack This to its own folder out of the temp directory.Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Move Hijack This there. Hijack this makes backups of everything you fix, these backups are saved in the same folder the program is.

Please download About:Buster and unzip it to your desktop.Donīt run it yet.

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Donīt use it yet.

1. You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R332 12.07.2004 or higher listed.

2. Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If this service is not listed go ahead with the next step.

4. Reboot to Safe Mode
How to start the computer in Safe mode
http://service1.syma...src=sec_doc_nam


5. Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://klrdp.dll/index.html#37680
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://klrdp.dll/index.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://klrdp.dll/index.html#37680
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\klrdp.dll/sp.html#37680
O2 - BHO: (no name) - {DF7AF568-EF3E-A828-A764-D93713B760D7} - C:\WINDOWS\netmb32.dll
O4 - HKLM\..\Run: [winhb.exe] C:\WINDOWS\system32\winhb.exe
O4 - HKLM\..\RunOnce: [javafm32.exe] C:\WINDOWS\system32\javafm32.exe
O4 - HKLM\..\RunOnce: [d3wu32.exe] C:\WINDOWS\d3wu32.exe


7. Delete the following files if present.
C:\WINDOWS\netmb32.dll
C:\WINDOWS\d3wu32.exe
C:\WINDOWS\system32\javafm32.exe
C:\WINDOWS\system32\winhb.exe

8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

9. Scan with Adaware and let it remove any bad files found.

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

12. Finally, do an online scan HERE. Let it remove any infected files found.


Post a fresh HijackThis log and the AboutBuster report back here please.




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