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Computer Problems

3 posts in this topic

I just ran HijackThis! for the first time and saved my log, I was hoping I could get some help with picking out which files I need to delete. Thanks very much!


Here's my log:


Logfile of HijackThis v1.97.7

Scan saved at 2:34:30 PM, on 7/17/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:








C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe



C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe


C:\Program Files\Norton AntiVirus\navapsvc.exe





C:\Program Files\HPQ\One-Touch\OneTouch.EXE

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe



C:\Program Files\Common Files\Symantec Shared\ccApp.exe


C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\AIM\aim.exe



C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\0923KHEF\HijackThis[1].exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.elon.edu/e-net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8l.hpwis.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.bestbuy.msn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=99

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [backgroundSwitcher] C:\WINDOWS\System32\bgswitch.exe

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe

O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSN2Lite\Psn2Lite.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM (HKLM)

O9 - Extra button: MoneySide (HKLM)

O14 - IERESET.INF: START_PAGE_URL=http://qus8l.hpwis.com

O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud8.sports.sc5.yahoo.com/java/y/nflgcst1010_x.cab

O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) -

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/164d246506e2a1...ip/RdxIE601.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7855.3708101852

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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Nothing obvious in your log.

What problems are/were you having?

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I'm trying to load Tiger Woods 2003 software on my computer and during installation, an error message comes up that says "ComponentTransferData had the following Error - Error Code: .. Message Text: Access is denied" and then references me to the file "C:\Programfiles\EASports\TigerWoods2003\Redist\Win32\Mp3dec.asi" which access is denied to. I then tried to go and delete it from program files and an error message came up that said the file was right-protected or was already in use, not allowing me to delete it. Any thoughts?

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