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#1 timequartz

timequartz

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Posted 17 July 2004 - 04:35 PM

Please help me! I have run SpyBot and AdAware but havig problem with browse home page and ad pop ups. I have tried some different thing but not real comfortable reviewing my Hijack Log. Please review my log and advise what to do. Thank you!


Logfile of HijackThis v1.98.0
Scan saved at 2:46:56 PM, on 7/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ntyd32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\atlxq32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\David Phillipson\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://hqtoj.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://hqtoj.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://hqtoj.dll/index.html#22776
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3AF7AF61-E9EC-FF85-4730-D2B5711A9B30} - C:\WINDOWS\ipsf32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_2_3_0.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [atlxq32.exe] C:\WINDOWS\system32\atlxq32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\RunOnce: [addle32.exe] C:\WINDOWS\system32\addle32.exe
O4 - HKLM\..\RunOnce: [sdkfp32.exe] C:\WINDOWS\sdkfp32.exe
O4 - HKLM\..\RunOnce: [d3vj32.exe] C:\WINDOWS\d3vj32.exe
O4 - HKLM\..\RunOnce: [ntls.exe] C:\WINDOWS\system32\ntls.exe
O4 - HKLM\..\RunOnce: [d3pu.exe] C:\WINDOWS\system32\d3pu.exe
O4 - HKLM\..\RunOnce: [crlj.exe] C:\WINDOWS\crlj.exe
O4 - HKLM\..\RunOnce: [crbz.exe] C:\WINDOWS\system32\crbz.exe
O4 - HKLM\..\RunOnce: [javaju32.exe] C:\WINDOWS\system32\javaju32.exe
O4 - HKLM\..\RunOnce: [atlxs32.exe] C:\WINDOWS\atlxs32.exe
O4 - HKLM\..\RunOnce: [addzq32.exe] C:\WINDOWS\addzq32.exe
O4 - HKLM\..\RunOnce: [crug.exe] C:\WINDOWS\system32\crug.exe
O4 - HKLM\..\RunOnce: [atlav.exe] C:\WINDOWS\atlav.exe
O4 - HKLM\..\RunOnce: [addmj32.exe] C:\WINDOWS\addmj32.exe
O4 - HKLM\..\RunOnce: [crfe.exe] C:\WINDOWS\system32\crfe.exe
O4 - HKLM\..\RunOnce: [netro32.exe] C:\WINDOWS\netro32.exe
O4 - HKLM\..\RunOnce: [addlb32.exe] C:\WINDOWS\system32\addlb32.exe
O4 - HKLM\..\RunOnce: [apiri32.exe] C:\WINDOWS\system32\apiri32.exe
O4 - HKLM\..\RunOnce: [sdkjs32.exe] C:\WINDOWS\sdkjs32.exe
O4 - HKLM\..\RunOnce: [ntyd32.exe] C:\WINDOWS\ntyd32.exe
O4 - HKLM\..\RunOnce: [apiub32.exe] C:\WINDOWS\apiub32.exe
O4 - HKLM\..\RunOnce: [javaam32.exe] C:\WINDOWS\system32\javaam32.exe
O4 - HKLM\..\RunOnce: [addnu32.exe] C:\WINDOWS\addnu32.exe
O4 - HKLM\..\RunOnce: [javavn32.exe] C:\WINDOWS\javavn32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 10.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 11.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 7.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://search.office...e.microsoft.com.
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nfkwecmx.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...ol_v1-0-3-9.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab

#2 mmxx66

mmxx66

    The SWI drummer

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Posted 17 July 2004 - 05:21 PM

Hello please download About:Buster and unzip it to your desktop.Donīt run it yet.

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Donīt use it yet.
1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R332 12.07.2004 or higher listed.

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If the service is not listed go ahead with the next step.

4. Reboot to Safe Mode
How to start the computer in Safe mode
http://service1.syma...src=sec_doc_nam


5. Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://hqtoj.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://hqtoj.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hqtoj.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://hqtoj.dll/index.html#22776
O2 - BHO: (no name) - {3AF7AF61-E9EC-FF85-4730-D2B5711A9B30} - C:\WINDOWS\ipsf32.dll
O4 - HKLM\..\Run: [atlxq32.exe] C:\WINDOWS\system32\atlxq32.exe
O4 - HKLM\..\RunOnce: [addle32.exe] C:\WINDOWS\system32\addle32.exe
O4 - HKLM\..\RunOnce: [sdkfp32.exe] C:\WINDOWS\sdkfp32.exe
O4 - HKLM\..\RunOnce: [d3vj32.exe] C:\WINDOWS\d3vj32.exe
O4 - HKLM\..\RunOnce: [ntls.exe] C:\WINDOWS\system32\ntls.exe
O4 - HKLM\..\RunOnce: [d3pu.exe] C:\WINDOWS\system32\d3pu.exe
O4 - HKLM\..\RunOnce: [crlj.exe] C:\WINDOWS\crlj.exe
O4 - HKLM\..\RunOnce: [crbz.exe] C:\WINDOWS\system32\crbz.exe
O4 - HKLM\..\RunOnce: [javaju32.exe] C:\WINDOWS\system32\javaju32.exe
O4 - HKLM\..\RunOnce: [atlxs32.exe] C:\WINDOWS\atlxs32.exe
O4 - HKLM\..\RunOnce: [addzq32.exe] C:\WINDOWS\addzq32.exe
O4 - HKLM\..\RunOnce: [crug.exe] C:\WINDOWS\system32\crug.exe
O4 - HKLM\..\RunOnce: [atlav.exe] C:\WINDOWS\atlav.exe
O4 - HKLM\..\RunOnce: [addmj32.exe] C:\WINDOWS\addmj32.exe
O4 - HKLM\..\RunOnce: [crfe.exe] C:\WINDOWS\system32\crfe.exe
O4 - HKLM\..\RunOnce: [netro32.exe] C:\WINDOWS\netro32.exe
O4 - HKLM\..\RunOnce: [addlb32.exe] C:\WINDOWS\system32\addlb32.exe
O4 - HKLM\..\RunOnce: [apiri32.exe] C:\WINDOWS\system32\apiri32.exe
O4 - HKLM\..\RunOnce: [sdkjs32.exe] C:\WINDOWS\sdkjs32.exe
O4 - HKLM\..\RunOnce: [ntyd32.exe] C:\WINDOWS\ntyd32.exe
O4 - HKLM\..\RunOnce: [apiub32.exe] C:\WINDOWS\apiub32.exe
O4 - HKLM\..\RunOnce: [javaam32.exe] C:\WINDOWS\system32\javaam32.exe
O4 - HKLM\..\RunOnce: [addnu32.exe] C:\WINDOWS\addnu32.exe
O4 - HKLM\..\RunOnce: [javavn32.exe] C:\WINDOWS\javavn32.exe


7. Delete the following files if present.
C:\WINDOWS\ipsf32.dll
C:\WINDOWS\system32\atlxq32.exe
C:\WINDOWS\system32\hqtoj.dll
C:\WINDOWS\system32\addle32.exe
C:\WINDOWS\sdkfp32.exe
C:\WINDOWS\d3vj32.exe
C:\WINDOWS\system32\ntls.exe
C:\WINDOWS\system32\d3pu.exe
C:\WINDOWS\crlj.exe
C:\WINDOWS\system32\crbz.exe
C:\WINDOWS\system32\javaju32.exe
C:\WINDOWS\atlxs32.exe
C:\WINDOWS\addzq32.exe
C:\WINDOWS\system32\crug.exe
C:\WINDOWS\atlav.exe
C:\WINDOWS\addmj32.exe
C:\WINDOWS\system32\crfe.exe
C:\WINDOWS\netro32.exe
C:\WINDOWS\system32\addlb32.exe
C:\WINDOWS\system32\apiri32.exe
C:\WINDOWS\sdkjs32.exe
C:\WINDOWS\ntyd32.exe
C:\WINDOWS\apiub32.exe
C:\WINDOWS\system32\javaam32.exe
C:\WINDOWS\addnu32.exe
C:\WINDOWS\javavn32.exe

8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

9. Scan with Adaware and let it remove any bad files found.

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

12. Finally, do an online scan HERE. Let it remove any infected files found.


Post a fresh HijackThis log and the AboutBuster report back here please.

#3 timequartz

timequartz

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Posted 19 July 2004 - 07:57 PM

Hello mmxx66
I followed your instructions and it seems to help my problem with being hijacked. I am posting a copy HijackThis log and the AboutBuster report. Please advice if their is anything else I need to do. Thanks very much for the help. TQ


Logfile of HijackThis v1.97.7
Scan saved at 2:36:44 PM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ntyd32.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\Documents and Settings\David Phillipson\Local Settings\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CAF4D771-8A18-BC86-F551-A768543394E9} - C:\WINDOWS\system32\apixs.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_2_3_0.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 10.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 11.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 7.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://search.office...e.microsoft.com.
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nfkwecmx.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...ol_v1-0-3-9.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.micros...ontent/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate....nloads/outc.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab

-- Scan 1 --------
About:Buster Version 1.30
Attempted Clean Of Temp folder.
Pages Reset... Done!

#4 mmxx66

mmxx66

    The SWI drummer

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Posted 20 July 2004 - 08:54 AM

Right click in the task bar, go to task manager, in the proceses tab right click this process ntyd32.exe and stop it.
With all windows and browsers closed run Hijack This and fix this entry:
O2 - BHO: (no name) - {CAF4D771-8A18-BC86-F551-A768543394E9} - C:\WINDOWS\system32\apixs.dll (file missing)

Without restarting delete this file
C:\WINDOWS\ntyd32.exe

Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

Scan with Adaware and let it remove any bad files found.

And post new About Buster and Hijack this logs.

#5 timequartz

timequartz

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Posted 20 July 2004 - 11:09 AM

Hi mmxx66
I was uable to find C:\WINDOWS\ntyd32.exe file after doing the first Hijack This and did the fix entry. I have posted the two logs for you to look over. Again THANKS for the help. TQ

Logfile of HijackThis v1.97.7
Scan saved at 10:36:25 AM, on 7/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\David Phillipson\Local Settings\Temp\Temporary Directory 6 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_2_3_0.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 10.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 11.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 7.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://search.office...e.microsoft.com.
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nfkwecmx.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...ol_v1-0-3-9.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.micros...ontent/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate....nloads/outc.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab


-- Scan 1 --------
About:Buster Version 1.30
Attempted Clean Of Temp folder.
Pages Reset... Done!

#6 mmxx66

mmxx66

    The SWI drummer

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Posted 20 July 2004 - 11:17 AM

Youīre almost there.

CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nfkwecmx.exe

Restart in safe mode and delete the file
C:\Program Files\Internet Explorer\nfkwecmx.exe

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
So how did I get infected in the first place?

Good luck.




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