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juiceweasel

Redirected to res://saovo.dll

4 posts in this topic

Hi,

 

My virus protection software cannot access a file with a Trojan Horse that redirects my home page to res://saovo.dll/index.html#96676. I read and followed all the instructions best I could and still cannot access the infected file to remove it.

My HijackThis Log has the following suspect files that were not listed the List of all known BHOs:

BHO: (no name) - {1C53941D-477F-6263-5B87-CAAEBC229396} - C:\WINDOWS\d3up32.dll

and Pacman's List of startup entries:

O4 - HKLM\..\Run: [sysExplr] C:\HERO2000\SysExplr.EXE

O4 - HKLM\..\Run: [ipjt32.exe] C:\WINDOWS\ipjt32.exe

O4 - HKCU\..\Run: [Osus] C:\Documents and Settings\Harold D. Hanson\Application Data\acao.exe

O4 - HKCU\..\Run"[idmhb] C:\WINDOWS\System32\jbrcnkp.exe

 

Here is my latest HijackThis log:

 

Logfile of HijackThis v1.98.0

Scan saved at 22:39:11, on 16-Jul-04

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\00THotkey.exe

C:\WINDOWS\System32\TFNF5.exe

C:\WINDOWS\System32\TPWRTRAY.EXE

C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe

C:\WINDOWS\System32\ezSP_Px.exe

C:\Program Files\ltmoh\Ltmoh.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\System32\TDispVol.exe

C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE

C:\Program Files\TOSHIBA\TouchED\TouchED.Exe

C:\toshiba\ivp\ism\pinger.exe

C:\toshiba\sysstability\tsyssmon.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Logitech\ImageStudio\LogiTray.exe

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\ipjt32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

C:\Documents and Settings\Harold D. Hanson\Application Data\acao.exe

C:\WINDOWS\System32\jbrcnkp.exe

C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireTray.exe

C:\WINDOWS\System32\LVComS.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1C53941D-477F-6263-5B87-CAAEBC229396} - C:\WINDOWS\d3up32.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe

O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe

O4 - HKLM\..\Run: [TFNF5] TFNF5.exe

O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE

O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 03

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe

O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run

O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe

O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe

O4 - HKLM\..\Run: [sysExplr] C:\HERO2000\SysExplr.EXE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ipjt32.exe] C:\WINDOWS\ipjt32.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O4 - HKCU\..\Run: [Osus] C:\Documents and Settings\Harold D. Hanson\Application Data\acao.exe

O4 - HKCU\..\Run: [idmhb] C:\WINDOWS\System32\jbrcnkp.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/14e0e068c18553...ip/RdxIE601.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

 

Thanks for the help,

Juice

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Hello please download About:Buster and unzip it to your desktop. Don´t run it yet.

 

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Don´t use it yet.

1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R333 18.07.2004 or higher listed.

 

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

Move hijack this to its own folder like: C:\HJThis\

 

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. This service is installed by the malware. If this service is not listed go ahead with the next step.

 

4. Reboot to Safe Mode

How to start the computer in

Safe mode

 

 

5. Make sure your PC is configured to show hidden files

 

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.

Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"

Click "Apply" then "OK"

 

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

 

O2 - BHO: (no name) - {1C53941D-477F-6263-5B87-CAAEBC229396} - C:\WINDOWS\d3up32.dll

O4 - HKLM\..\Run: [ipjt32.exe] C:\WINDOWS\ipjt32.exe

O4 - HKCU\..\Run: [Osus] C:\Documents and Settings\Harold D. Hanson\Application Data\acao.exe

O4 - HKCU\..\Run: [idmhb] C:\WINDOWS\System32\jbrcnkp.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/14e0e068c18553...ip/RdxIE601.cab

 

 

7. Delete the following files if present.

C:\WINDOWS\d3up32.dll

C:\WINDOWS\ipjt32.exe

C:\WINDOWS\system32\jbrcnkp.exe

C:\Documents and Settings\Harold D. Hanson\Application Data\acao.exe

 

 

8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

 

9. Scan with Adaware and let it remove any bad files found.

 

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

 

Temporary Files

Temporary Internet Files

Recycle Bin

 

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

 

12. Finally, do an online scan HERE. Let it remove any infected files found.

 

 

Post a fresh HijackThis log and the AboutBuster report back here please.

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Hello mmxx66:

 

I think we got it fixed. I actually was able to read a lot of messages on this site after posting my problem and was able to get rid of many infected files. I followed your procedures to clean up everything. Heres a my latest HFT log.

 

Logfile of HijackThis v1.98.0

Scan saved at 08:42:04, on 26-Jul-04

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\HJT\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ou.edu/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe

O4 - HKLM\..\Run: [TFNF5] TFNF5.exe

O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE

O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 03

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe

O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run

O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe

O4 - HKLM\..\Run: [sysExplr] C:\HERO2000\SysExplr.EXE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

 

Sorry, but I don't know where the AboutBuster log got saved. But the program did clean up a lot of stuff I missed before. Also the on-line scan fornd the last Trogan infected file in C:\\WENDOES\msopt.dll. The file contained TROGSMALL.kq.

 

Everything seems to be working fine now.

 

Thanks for the help

Juice

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Replace Deleted Files

It is also possible that the infection may have deleted up to three files from your system. If these files are present, to be safe I suggest you overwrite them with a new copy.

 

Go here: http://www.spywareinfo.com/~merijn/winfiles.html#control and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

 

Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip

Press 'Restore Original Hosts' and press 'OK'

Exit Program.

 

If you have Spybot S&D installed you may also need to replace one file.

Go here: http://www.spywareinfo.com/~merijn/winfiles.html#sdhelper

and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

 

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

 

And also see TonyKlein's good advice

So how did I get infected in the first place?

 

Good luck :D

Edited by mmxx66

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