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JolliJeff

IE Explorer won't start

4 posts in this topic

I believe i have some Malware that is slipping by more conventional means of detection.

 

Spybot and Ad Aware come up clean. CWS Shreddder likewise is clean.

 

BHO Demon has a couple unidentified helpers. here are details

 

Hijack this log is below. IE SP 6 has been reloaded but I get an error in 'unknown'

sometimes 'thumb.dll' and IE will not start.

 

Any advice is appreciated.

 

Logfile of HijackThis v1.98.0

Scan saved at 4:25:08 PM, on 7/18/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\WINDOWS\PCTVOICE.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\LEXBCES.EXE

C:\PROGRAM FILES\VISIONEER ONETOUCH\ONETOUCHMON.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\RPCSS.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE

C:\PROGRAM FILES\BHODEMON 2\BHODEMON.EXE

C:\PROGRAM FILES\HIJACKTHIS.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...onsumer&LC=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.es/0SEESES/SAOS01

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirec...archbar&LC=0409

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.msn.com"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\g5jt0t1o.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\g5jt0t1o.slt\prefs.js)

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {52CF3EB4-FD29-DF6D-430F-8C449DA50F02} - (no file)

O2 - BHO: Class - {97ABD58E-49D9-85CF-3F16-AC9529E45433} - C:\WINDOWS\SYSTEM\ADDSX32.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [LexStart] Lexstart.exe

O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE

O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe

O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE

O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe

O4 - HKLM\..\RunServices: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"

O4 - Startup: Compaq Knowledge Center.lnk.disabled

O4 - Startup: PTP Manager.lnk.disabled

O4 - Startup: Image Transfer.lnk.disabled

O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE10\EXCEL.EXE/3000

O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec...&c=3c00&LC=0409 (file missing)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O16 - DPF: {BD11A280-2E73-11CF-B6CF-00C0C0C0CDDD} - http://213.150.35.16/dialer/de/dac631.cab

O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

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Sorry but I Forgot to paste BHO log.

 

BHODemon 2.0.0.13 Report File:

C:\My Documents\addsx32_BHODemonInfo.txt

 

Clsid: {97ABD58E-49D9-85CF-3F16-AC9529E45433}

DLL Path: C:\WINDOWS\SYSTEM\addsx32.dll

Modified Date: Thursday, June 24, 2004 09:28:46

Created Date: Thursday, June 24, 2004 09:28:45

Enabled?: Yes

Size (bytes): 91,136

MD5 Checksum: 2123fcefa87ff536d13d5dfb73232b6f

Status: Unknown

BHODemon 2.0.0.13 Report File:

C:\My Documents\{52CF3EB4-FD29-DF6D-430F-8C449DA50F02}_BHODemonInfo.txt

 

Clsid: {52CF3EB4-FD29-DF6D-430F-8C449DA50F02}

Enabled?: Yes

Status: Unknown

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Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R3 - Default URLSearchHook is missing

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: (no name) - {52CF3EB4-FD29-DF6D-430F-8C449DA50F02} - (no file)

O2 - BHO: Class - {97ABD58E-49D9-85CF-3F16-AC9529E45433} - C:\WINDOWS\SYSTEM\ADDSX32.DLL

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {BD11A280-2E73-11CF-B6CF-00C0C0C0CDDD} - http://213.150.35.16/dialer/de/dac631.cab

 

O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)

O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

 

Reboot after fixing.

 

The items in Green are optional. If you set these yourself using Spybot, or they were set by the system administrator, leave them unfixed.

 

 

Please post a followup Hijack this log, and say if your problems persist.

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Dave, ( i enjoyed the deity reference and can find no fault in it)

 

Thanks for your help. IE now opens.

 

I did ignore the green items but attempted to delete the remaining items that you advised. All but the two items under category 18 were successfully deleted. The two category 18 items keep coming back. Since IE now works, should I worry about it?

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