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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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maibemani

Hi-Jack This first time user.

7 posts in this topic

When I first noticed that typing any search entries into "google.com" would not bring me to my search results page, but rather, a page of links to "usspiral.com" and other dating services. My 404 page is now "flashlightsearch.com", which sent up a red flag. I decided to do my research and found out that my browser has been hijacked.

 

I have run Ad-Aware and Spybot S&D, but none of those have really helped so far. I downloaded HiJack This and scanned my system for the first time. What should I do next? Is there anything else I can do about browser hijacks?

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Please post your log in a reply here.

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Sorry about that, here it is:

 

 

Logfile of HijackThis v1.98.0

Scan saved at 11:54:11 AM, on 7/20/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\essspk.exe

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe

C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE

C:\Windows\system32\HpSrvUI.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

C:\PROGRA~1\Symantec\SAV8\vptray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\Tasks\xmlkey.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe

C:\PROGRA~1\Symantec\SAV8\DefWatch.exe

C:\WINDOWS\system32\HPConfig.exe

C:\PROGRA~1\Symantec\SAV8\Rtvscan.exe

C:\WINDOWS\system32\RadioSvr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\system32\HpRfDev.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Documents and Settings\Owner\My Documents\Mary's chicken scratch\HijackThis.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe

C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www4.ncsu.edu/eos/users/c/cjniskal/www

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4nb.hpwis.com/

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SDHelper.dll

O2 - BHO: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [HP TV Now] C:\Program Files\Hewlett-Packard\HP TV Now\HpTvNow.exe /RK

O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE

O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [PowerDirector] C:\WINDOWS\Temp\TPDIR\setup.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Symantec\SAV8\vptray.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sysUpd] C:\WINDOWS\sysupd.exe

O4 - HKLM\..\Run: [ifsngd] C:\WINDOWS\ifsngd.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [xmlkey] C:\WINDOWS\Tasks\xmlkey.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [Wallpaper Changer] C:\Program Files\Hells Triangles\wallpaper changer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe

O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207...meInstaller.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2593f141396a1bc1bd01/netzip/RdxIE2.cab

O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msdhmd.dll

 

Thanks for your help!

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I know you guys must be busy or something, but I've posted 4 times with no reply. Can anyone give me a heads up on this?? I can't even use my browser without tons of popups and freezing. Help!!!!

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Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

 

O4 - HKLM\..\Run: [sysUpd] C:\WINDOWS\sysupd.exe

O4 - HKLM\..\Run: [ifsngd] C:\WINDOWS\ifsngd.exe

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [xmlkey] C:\WINDOWS\Tasks\xmlkey.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2593f141396a1bc1bd01/netzip/RdxIE2.cab

 

O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msdhmd.dll

Reboot and delete

 

files

C:\WINDOWS\sysupd.exe

C:\WINDOWS\ifsngd.exe

C:\WINDOWS\Tasks\xmlkey.exe

C:\WINDOWS\System32\msdhmd.dll

 

folders

C:\Program Files\TV Media

C:\Program Files\Viewpoint

 

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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I tried to delete TV Media, but it won't go away. Some of them are still showing up when I run HJT. Here is the new log:

 

Logfile of HijackThis v1.98.0

Scan saved at 11:45:22 AM, on 7/21/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\essspk.exe

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe

C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE

C:\Windows\system32\HpSrvUI.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

C:\PROGRA~1\Symantec\SAV8\vptray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe

C:\PROGRA~1\Symantec\SAV8\DefWatch.exe

C:\WINDOWS\system32\HPConfig.exe

C:\PROGRA~1\Symantec\SAV8\Rtvscan.exe

C:\WINDOWS\system32\RadioSvr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\system32\HpRfDev.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\wuauclt.exe

C:\WINDOWS\explorer.exe

C:\Documents and Settings\Owner\Desktop\NOTEPAD.EXE

C:\WINDOWS\Tasks\xmlkey.exe

C:\Documents and Settings\Owner\My Documents\Mary's chicken scratch\HijackThis.exe

C:\WINDOWS\notepad.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www4.ncsu.edu/eos/users/c/cjniskal/www

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4nb.hpwis.com/

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [HP TV Now] C:\Program Files\Hewlett-Packard\HP TV Now\HpTvNow.exe /RK

O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE

O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [PowerDirector] C:\WINDOWS\Temp\TPDIR\setup.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Symantec\SAV8\vptray.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [xmlkey] C:\WINDOWS\Tasks\xmlkey.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [Wallpaper Changer] C:\Program Files\Hells Triangles\wallpaper changer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe

O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207...meInstaller.exe

 

Thanks so much for your help!

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OK. that one can be awkward. Try this way:-

 

Reboot into safe mode. (tap the F8 key as the computer boots, and select safe mode from the menu.)

 

Run Hijack This again, and fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

 

O4 - HKLM\..\Run: [xmlkey] C:\WINDOWS\Tasks\xmlkey.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

Then, WITHOUT rebooting search for and delete

 

files

C:\WINDOWS\Tasks\xmlkey.exe

 

folders

C:\Program Files\TV Media\Tvm.exe

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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