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      IE 11 copy/paste problem

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    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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swiishyfish

Painfully Slow Computer

4 posts in this topic

Hi! I am new to Hijackthis. I am trying my best to repair a computer that was over run with trojans and adware (malware and spyware). I already ran spybot, ad-aware, and trojan hunter. As a final step I ran Hijackthis but I am not confident enough to choose which items to fix. Can someone please tell me what is safe to "fix". The computer is older, running Win98 and Norton 2002. (sigh) There is no choice for updating either. I did read the FAQ and hope I have entered this correctly. Here's the log:

Logfile of HijackThis v1.97.7

Scan saved at 12:55:19 AM, on 7/20/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE

C:\PROGRAM FILES\INTERNET KEYWORD\INETMGR.EXE

C:\WINDOWS\SYSTEM\DP-R2232.EXE

C:\WINDOWS\SYSTEM\USBMONIT.EXE

C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE

C:\PROGRAM FILES\INTERNET KEYWORD\INETSVC.EXE

C:\WINDOWS\DESKTOP\HIJACK THIS\HIJACKTHIS.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll

O2 - BHO: (no name) - {004A5840-FF59-11d2-B50D-0090271D3FD4} - (no file)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM219.DLL (file missing)

O2 - BHO: (no name) - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - C:\PROGRAM FILES\INTERNET KEYWORD\INETKW.DLL

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL

O2 - BHO: (no name) - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O3 - Toolbar: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file)

O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE

O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\INTERN~2\inetmgr.exe

O4 - HKLM\..\Run: [qF3V36j] DP-R2232.EXE

O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe

O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"

O4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg

O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.188.198.4,64.115.0.9

Thank you very much.

Swish

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Hi,

First thing to do is ...

 

Update Ad-aware's Reference File: instructions icon11.gifhere

 

Required Step: icon11.gifReconfigure Ad-Aware for Full Scan

 

Note: do not run Ad-Aware yet, just update and reconfigure.

 

Next:

 

Reconfigure Windows 98 to show hidden files:

Double-click the My Computer icon on the Windows desktop.

Click the View menu, and then click Options or Folder Options. Click the View tab.

 

In the Advanced settings box, under the "Hidden files" folder

Uncheck: "Hide file extensions for known file types"

Select: "Show all files" Ok the prompt

Click Apply, and then click OK.

 

Next:

 

Close all open windows and browsers, rescan with HijackThis.

Place a check in each of the following then click "Fix checked".

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll

O2 - BHO: (no name) - {004A5840-FF59-11d2-B50D-0090271D3FD4} - (no file)

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM219.DLL (file missing)

O2 - BHO: (no name) - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - C:\PROGRAM FILES\INTERNET KEYWORD\INETKW.DLL

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL

O2 - BHO: (no name) - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL

O3 - Toolbar: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file)

O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\INTERN~2\inetmgr.exe

O4 - HKLM\..\Run: [qF3V36j] DP-R2232.EXE

O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm

 

Then reboot, on restart, restart in Safe Mode [required step - see "How To" below]

 

Open Windows Explorer to C:\Windows\Temp

Completely delete the entire contents of that "temp" folder.

 

Open Windows Explorer locate and delete the following:

 

C:\PROGRAM FILES\INTERNET KEYWORD <--this folder

C:\TV MEDIA <--this folder

C:\PROGRAM FILES\SEP <--this folder

C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE <--this folder

C:\PROGRAM FILES\WEB_REBATES <--this folder

C:\WINDOWS\SYSTEM\DP-R2232.EXE <--this file

C:\WINDOWS\SYSTEM\SWIN32.DLL <--this file

 

While still in Safe Mode, run Ad-Aware and fix everything it finds.

 

Restart normally and then ... Download icon11.gifHijackThis! 1.98

 

After the above, reboot, rescan with HijackThis and post a fresh log ...

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Hello! Thank you very much! I found so many more things when I updated adaware ref. file.

My husband inherited this computer @ work and there are no resources there, financial or otherwise (very small company) to repair it. He has had to work with this mess (and he is not a computer person) for awhile now. I felt sorry enough for him to want to try to fix it. Because he only has a dial-up modem and our home is DSL - I could not access the internet for updates on the anti-spyware programs. I was so happy that adaware provided a manual install for the reference file! The older computer can't even unzip compressed files! I am working alongside our newer home computer and using it's internet as a resource and a means to contact this site. I download what I need to the home computer, unzip it while noting where the files should go on the computer I'm fixing and transfer it with a flash drive (thank goodness this old machine has USB - floppies are too small). For anyone reading this with a similar problem - this is a good solution and drivers are available from the flash drive manufacturer.

 

Here is my latest HiJackThis log:

Logfile of HijackThis v1.98.0

Scan saved at 4:27:30 PM, on 7/20/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE

C:\WINDOWS\SYSTEM\USBMONIT.EXE

C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE

C:\WINDOWS\DESKTOP\REPAIR\HIJACKTHIS VERS.1.98\HIJACKTHIS.EXE

 

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE

O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe

O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"

O4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll

O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.188.198.4,64.115.0.9

 

Thank you, Mike, for your help. I am very grateful for the time you are taking with this. My husband's job isn't very nice and this will help his day out. No one should have to work such an awful computer.

Swish

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Swish,

Your log is clean now ... good job!

 

Last Step:

 

1) Empty the Recycle Bin

2) Flush the browser cache ...

 

Restart in Ms-Dos Mode

From C:\> (type and press Enter after each command)

 

cd\windows

smartdrv

deltree tempor~1

deltree history

deltree temp

 

Restart (Ctrl-Alt-Del)

 

I would suggest adding some "Defense" to your system ...

atb_help.gifHow To: Prevent this from happening again? :wave:

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