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#1 swiishyfish

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Posted 20 July 2004 - 12:07 AM

Hi! I am new to Hijackthis. I am trying my best to repair a computer that was over run with trojans and adware (malware and spyware). I already ran spybot, ad-aware, and trojan hunter. As a final step I ran Hijackthis but I am not confident enough to choose which items to fix. Can someone please tell me what is safe to "fix". The computer is older, running Win98 and Norton 2002. (sigh) There is no choice for updating either. I did read the FAQ and hope I have entered this correctly. Here's the log:
Logfile of HijackThis v1.97.7
Scan saved at 12:55:19 AM, on 7/20/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\INTERNET KEYWORD\INETMGR.EXE
C:\WINDOWS\SYSTEM\DP-R2232.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
C:\PROGRAM FILES\INTERNET KEYWORD\INETSVC.EXE
C:\WINDOWS\DESKTOP\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll
O2 - BHO: (no name) - {004A5840-FF59-11d2-B50D-0090271D3FD4} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM219.DLL (file missing)
O2 - BHO: (no name) - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - C:\PROGRAM FILES\INTERNET KEYWORD\INETKW.DLL
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL
O2 - BHO: (no name) - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL
O3 - Toolbar: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\INTERN~2\inetmgr.exe
O4 - HKLM\..\Run: [qF3V36j] DP-R2232.EXE
O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE
O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.188.198.4,64.115.0.9
Thank you very much.
Swish

#2 WinHelp2002

WinHelp2002

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Posted 20 July 2004 - 06:57 AM

Hi,
First thing to do is ...

Update Ad-aware's Reference File: instructions Posted Image here

Required Step: Posted Image Reconfigure Ad-Aware for Full Scan

Note: do not run Ad-Aware yet, just update and reconfigure.

Next:

Reconfigure Windows 98 to show hidden files:
Double-click the My Computer icon on the Windows desktop.
Click the View menu, and then click Options or Folder Options. Click the View tab.

In the Advanced settings box, under the "Hidden files" folder
Uncheck: "Hide file extensions for known file types"
Select: "Show all files" Ok the prompt
Click Apply, and then click OK.

Next:

Close all open windows and browsers, rescan with HijackThis.
Place a check in each of the following then click "Fix checked".

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll
O2 - BHO: (no name) - {004A5840-FF59-11d2-B50D-0090271D3FD4} - (no file)
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\NEM219.DLL (file missing)
O2 - BHO: (no name) - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - C:\PROGRAM FILES\INTERNET KEYWORD\INETKW.DLL
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL
O2 - BHO: (no name) - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL
O3 - Toolbar: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\INTERN~2\inetmgr.exe
O4 - HKLM\..\Run: [qF3V36j] DP-R2232.EXE
O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE
O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm


Then reboot, on restart, restart in Safe Mode [required step - see "How To" below]

Open Windows Explorer to C:\Windows\Temp
Completely delete the entire contents of that "temp" folder.

Open Windows Explorer locate and delete the following:

C:\PROGRAM FILES\INTERNET KEYWORD <--this folder
C:\TV MEDIA <--this folder
C:\PROGRAM FILES\SEP <--this folder
C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE <--this folder
C:\PROGRAM FILES\WEB_REBATES <--this folder
C:\WINDOWS\SYSTEM\DP-R2232.EXE <--this file
C:\WINDOWS\SYSTEM\SWIN32.DLL <--this file

While still in Safe Mode, run Ad-Aware and fix everything it finds.

Restart normally and then ... Download Posted Image HijackThis! 1.98

After the above, reboot, rescan with HijackThis and post a fresh log ...
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#3 swiishyfish

swiishyfish

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Posted 20 July 2004 - 03:36 PM

Hello! Thank you very much! I found so many more things when I updated adaware ref. file.
My husband inherited this computer @ work and there are no resources there, financial or otherwise (very small company) to repair it. He has had to work with this mess (and he is not a computer person) for awhile now. I felt sorry enough for him to want to try to fix it. Because he only has a dial-up modem and our home is DSL - I could not access the internet for updates on the anti-spyware programs. I was so happy that adaware provided a manual install for the reference file! The older computer can't even unzip compressed files! I am working alongside our newer home computer and using it's internet as a resource and a means to contact this site. I download what I need to the home computer, unzip it while noting where the files should go on the computer I'm fixing and transfer it with a flash drive (thank goodness this old machine has USB - floppies are too small). For anyone reading this with a similar problem - this is a good solution and drivers are available from the flash drive manufacturer.

Here is my latest HiJackThis log:
Logfile of HijackThis v1.98.0
Scan saved at 4:27:30 PM, on 7/20/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
C:\WINDOWS\DESKTOP\REPAIR\HIJACKTHIS VERS.1.98\HIJACKTHIS.EXE

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.188.198.4,64.115.0.9

Thank you, Mike, for your help. I am very grateful for the time you are taking with this. My husband's job isn't very nice and this will help his day out. No one should have to work such an awful computer.
Swish

#4 WinHelp2002

WinHelp2002

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Posted 20 July 2004 - 05:45 PM

Swish,
Your log is clean now ... good job!

Last Step:

1) Empty the Recycle Bin
2) Flush the browser cache ...

Restart in Ms-Dos Mode
From C:\> (type and press Enter after each command)

cd\windows
smartdrv
deltree tempor~1
deltree history
deltree temp


Restart (Ctrl-Alt-Del)

I would suggest adding some "Defense" to your system ...
Posted Image How To: Prevent this from happening again? :wave:
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file




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