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Tried *everything* -- No luck. Any ideas?


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#1 heysailor

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Posted 20 July 2004 - 11:38 AM

I've updated, optimized and run Adaware, spybot, about:buster and

CWshredder repeatedly in normal and safe modes, installed MS patches

and run updated Avast AV several times. No luck. Any ideas?

Current HJT log:


Logfile of HijackThis v1.98.0
Scan saved at 12:29:02 PM, on 7/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
C:\WINDOWS\system32\ipdn.exe
C:\WINDOWS\mfcwf32.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\mvznq.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

res://mvznq.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

res://mvznq.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

= res://C:\WINDOWS\mvznq.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\mvznq.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

res://mvznq.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {88F81EDE-719B-AC04-9EE1-7AEA57712560} -

C:\WINDOWS\system32\syskw.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common

Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program

Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [mfcwf32.exe] C:\WINDOWS\mfcwf32.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application

Data\eber.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll


Current A:B log


About:Buster Version 1.31
Removed! : C:\WINDOWS\mfcwf32.exe
Removed! : C:\WINDOWS\mvznq.dat
Removed! : C:\WINDOWS\mvznq.dll
Removed! : C:\WINDOWS\wfnjhh.dat
Removed! : C:\WINDOWS\System32\ldmlf.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)


Thanks for having a look...

#2 mmxx66

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Posted 22 July 2004 - 03:45 PM

You already have About:Buster. Donīt run it yet.

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Donīt use it yet.
1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R333 18.07.2004 or higher listed.

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. This service is installed by the malware. If this service is not listed go ahead with the next step.

4. Reboot to Safe Mode
How to start the computer in Safe mode


5. Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =res://C:\WINDOWS\mvznq.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =res://mvznq.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =res://mvznq.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL= res://C:\WINDOWS\mvznq.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =res://C:\WINDOWS\mvznq.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =res://mvznq.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {88F81EDE-719B-AC04-9EE1-7AEA57712560} -C:\WINDOWS\system32\syskw.dll
O4 - HKLM\..\Run: [mfcwf32.exe] C:\WINDOWS\mfcwf32.exe
O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\eber.exe



7. Delete the following files and folders if present.
C:\WINDOWS\mvznq.dll
C:\WINDOWS\mfcwf32.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\WINDOWS\system32\syskw.dll
C:\WINDOWS\system32\ipdn.exe


8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

9. Scan with Adaware and let it remove any bad files found.

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin


11. Reboot to normal mode, scan again with Hijack This and post a new log here.

12. Finally, do an online scan HERE. Let it remove any infected files found.


Post a fresh HijackThis log and the AboutBuster report back here please.

#3 heysailor

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Posted 23 July 2004 - 12:47 PM

OK -- Thanks *very* much for the instructions. I did indeed print 'em

out and followed them to a T. Here's the about:buster log you asked

for, as well as the new HJT log ran immediately after restart to normal

mode.

-- Scan 1 --------
About:Buster Version 1.31
Removed! : C:\WINDOWS\wfnjhh.dat
Removed! : C:\WINDOWS\System32\kovmp.dat
Removed! : C:\WINDOWS\System32\kovmp.dll
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

New HJT log:

Logfile of HijackThis v1.98.0
Scan saved at 1:07:26 PM, on 7/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common

Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program

Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll

#4 mmxx66

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Posted 23 July 2004 - 03:43 PM

Good job
Your log is clean.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
So how did I get infected in the first place?

Good luck :D

#5 heysailor

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Posted 23 July 2004 - 06:49 PM

Thanks again!! After a week of attempting to get rid of the problem, every day, several times a day, I was afraid I was going to be left with no other choice than to re-load my box. You've made a miserable week turn around and on a Friday, no less! You guys are great -- thanks for taking the time to help folks like me.

:D

#6 mmxx66

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Posted 23 July 2004 - 07:07 PM

Your welcome.
Glad we could help :D




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