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#1 mgd4mjh

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Posted 20 July 2004 - 02:16 PM

I have been infected by a browser hijack program.

I have tried Ad-Aware and Spybot S&D. Both recognize some problems and clean them but the hijack returns. I've tried several things with no luck. Can anyone help me out?

The HijackThis log is as follows:

Logfile of HijackThis v1.98.0
Scan saved at 2:00:00 PM, on 7/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ipow32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\ipdb.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Trend Micro\OfficeScan Client\temp\xpupg.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://spzvp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {67B87596-BA78-CAC5-BBF9-4B06F3C3C81C} - C:\WINDOWS\mfcje32.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Lamp] C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ipdb.exe] C:\WINDOWS\system32\ipdb.exe
O4 - Startup: MS Outlook.lnk = C:\Program Files\Citrix\ICA Client\pn.exe
O4 - Startup: Out 'n About.lnk = outabout\OutAbout.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = desert-aire.com
O17 - HKLM\Software\..\Telephony: DomainName = desert-aire.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = desert-aire.com

#2 mmxx66

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Posted 20 July 2004 - 05:08 PM

Hello please download About:Buster and unzip it to your desktop.Donīt run it yet.

How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Donīt use it yet.
1 You already have Adaware installed. Make sure it's up to date. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen. You should now see Reference File # : 01R332 12.07.2004 or higher listed.

2 Print out these instructions so you have them handy as most of the steps need to be done in safe mode and you may not be able to go online.

3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.If this service is not listed go ahead with the next step.

4. Reboot to Safe Mode
How to start the computer in Safe mode
http://service1.syma...src=sec_doc_nam


5. Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

6.CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://spzvp.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {67B87596-BA78-CAC5-BBF9-4B06F3C3C81C} - C:\WINDOWS\mfcje32.dll
O4 - HKLM\..\Run: [ipdb.exe] C:\WINDOWS\system32\ipdb.exe


7. delete the following files if present.
C:\WINDOWS\spzvp.dll
C:\WINDOWS\mfcje32.dll
C:\WINDOWS\ipow32.exe
C:\WINDOWS\system32\ipdb.exe


8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

9. Scan with Adaware and let it remove any bad files found.

10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

11. Reboot to normal mode, scan again with Hijack This and post a new log here.

12. Finally, do an online scan HERE. Let it remove any infected files found.


Post a fresh HijackThis log and the AboutBuster report back here please.

#3 mgd4mjh

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Posted 21 July 2004 - 10:58 AM

Everything worked just fine. Do I need to switch the Network Security Service back to automatic from disabled?

Here are the log files you requested:

Logfile of HijackThis v1.98.0
Scan saved at 10:28:26 AM, on 7/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
\APPS\Apps\outabout\OutAbout.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676
R3 - Default URLSearchHook is missing
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Lamp] C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - Startup: MS Outlook.lnk = C:\Program Files\Citrix\ICA Client\pn.exe
O4 - Startup: Out 'n About.lnk = outabout\OutAbout.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = desert-aire.com
O17 - HKLM\Software\..\Telephony: DomainName = desert-aire.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = desert-aire.com


-- Scan 1 --------
About:Buster Version 1.31
Removed! : C:\WINDOWS\imaaa.dat
Removed! : C:\WINDOWS\ntknh.dat
Removed! : C:\WINDOWS\spzvp.dat
Removed! : C:\WINDOWS\tymwk.dat
Removed! : C:\WINDOWS\tymwkm.dat
Removed! : C:\WINDOWS\System32\jxgdd.dat
Removed! : C:\WINDOWS\System32\netek.exe
Removed! : C:\WINDOWS\System32\sxute.dat
Removed! : C:\WINDOWS\System32\ubftx.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!



Looks like I just need to make some registry changes to the main start and search pages.

#4 mmxx66

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Posted 21 July 2004 - 11:05 AM

Do not reboot.

CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\spzvp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://spzvp.dll/index.html#96676


delete the following file if present.
C:\WINDOWS\spzvp.dll

Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report(copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

Scan with Adaware and let it remove any bad files found.

Scan again with Hijack This and post a new log here.

#5 mgd4mjh

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Posted 21 July 2004 - 11:41 AM

1. Fixed two registry entries with HijackThis.
2. spzvp.dll was not found.
3. Scanned with AboutBuster - ok
4. Scanned with Ad-Aware - no files found
5. HijackThis and AboutBuster logs are below:

Logfile of HijackThis v1.98.0
Scan saved at 11:34:30 AM, on 7/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R3 - Default URLSearchHook is missing
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Lamp] C:\PROGRAM FILES\SCANJET\PrecisionScanPro\HPLamp.exe
O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - Startup: MS Outlook.lnk = C:\Program Files\Citrix\ICA Client\pn.exe
O4 - Startup: Out 'n About.lnk = outabout\OutAbout.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = desert-aire.com
O17 - HKLM\Software\..\Telephony: DomainName = desert-aire.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = desert-aire.com



-- Scan 1 --------
About:Buster Version 1.31
Attempted Clean Of Temp folder.
Pages Reset... Done!



Will not reboot until I get the OK from you. Getting close?

#6 mmxx66

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Posted 21 July 2004 - 12:03 PM

Good job! Your log is clean. :D

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
So how did I get infected in the first place?

Good luck.

#7 mgd4mjh

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Posted 21 July 2004 - 12:51 PM

Thanks for all your help! Very professional, very quick and easy. I definitely will be more careful in the future and I'm going to take you up on your software recommendations.

One last unanswered question though. What about Network Security Service that I disabled? Should I re-enable it?

#8 mmxx66

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Posted 21 July 2004 - 01:07 PM

No, donīt re-enable it that service is installed by the malware.
AND..
Your welcome.
Glad we could help :D




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