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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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gatodd

680180 problem (HJT log included)

18 posts in this topic

Please advise. I don't believe it is safe for me to assume I can simply "check" the items in other posts, true??? Spybot S&D has been updated and run prior to running HJT scan. HTJ downloaded this AM and version seems older than others?? v1.98???:

 

Logfile of HijackThis v1.97.7

Scan saved at 11:52:50 AM, on 7/21/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\b.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\documents and settings\greg\local settings\temp\h29Ck.exe

C:\WINDOWS\System32\khfvcyoi.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\Program Files\Palm\HOTSYNC.EXE

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\explorer.exe

C:\Program Files\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll

O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll

O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\System32\msfaol.dll

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll (file missing)

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [Antivirus] C:\WINDOWS\b.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [h29Ck] C:\documents and settings\greg\local settings\temp\h29Ck.exe

O4 - HKLM\..\Run: [vfsrci] C:\WINDOWS\System32\vfsrci.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [hrekvbj] C:\WINDOWS\System32\khfvcyoi.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msmc.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

 

 

I have read the FAQ.

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You have numerous problems in the log and just reading the FAQ doen't help if you do not follow the directions ;)

 

Due to the number of infections that you have, can you please run through the following procedures and after you have completed them, reboot and post another HijackThis log into this message for further review:

  1. Run either of these free online virus scans.

[*]How to use Ad-Aware to remove Spyware <= Please check this link for instructions on how to download, install and then use adaware. Run this program as soon as possible.

[*]How to use Spybot to remove Spyware <= Please check this link for instructions on how to download, install and then use spybot. Run this as soon as possible as it may catch things that adaware misses.

[*]Download, install and run Tojan Hunter (Trial)

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I forgot to add ...

 

How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.

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Ok - all accomplished:

 

New HJT log:

 

Logfile of HijackThis v1.97.7

Scan saved at 10:32:40 PM, on 7/21/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\b.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\documents and settings\greg\local settings\temp\h29Ck.exe

C:\WINDOWS\System32\khfvcyoi.exe

C:\WINDOWS\System32\automove.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Palm\HOTSYNC.EXE

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\Program Files\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll (file missing)

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [Antivirus] C:\WINDOWS\b.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [h29Ck] C:\documents and settings\greg\local settings\temp\h29Ck.exe

O4 - HKLM\..\Run: [vfsrci] C:\WINDOWS\System32\vfsrci.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [hrekvbj] C:\WINDOWS\System32\khfvcyoi.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msmc.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

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  1. We need to remove a program called "Twain-Tec". To do this, first you need to disable System restore as per the instructions at here . Twiantec.dll is a transponder. HijackThis will detect it as a BHO but it must not be removed using HijackThis. This is because of the remaining registry entries and files which can be dangerous. Instead the following method of removal is preferable and complete: Go to "Add/Remove Programs" => Uninstall "Twain-Tech". Reboot the computer to SAFE mode - How do I boot into "Safe" mode?. Delete twaintech.dll and twaintec.ini If twaintech.dll is in use, then you would need to rename it, reboot the computer, and then delete it.
  2. How to Remove CoolWebSearch with CoolWeb Shredder <= Please click on this link for instructions on how to download and use CoolWebSearch Shredder which will help remove a CWS infection on your computer. Make sure you close all programs and windows before running it and be sure to click on the "Fix" button.
  3. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll
    O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
    O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
    O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll (file missing)
    O4 - HKLM\..\Run: [h29Ck] C:\documents and settings\greg\local settings\temp\h29Ck.exe
    O4 - HKLM\..\Run: [vfsrci] C:\WINDOWS\System32\vfsrci.exe
    O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\Run: [hrekvbj] C:\WINDOWS\System32\khfvcyoi.exe
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msmc.exe
    O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
  4. The following are optional to delete as they are resource hogs:
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
  5. Please reboot into safe mode - How do I boot into "Safe" mode?
  6. The following FILES, DIRECTORIES and DIRECTORY CONTENTS (But not the directory) need to be deleted while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". If the files etc listed are not present - Do not worry, just delete those that you can find. If no path is listed, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" => "All Files and Folders" and type in the file name. You can delete it right from the search results window.

    1. DIRECTORY CONTENTS (But not the directory)
      • C:\Windows\Temp\
      • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
      • C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
      • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
      • Empty your "Recycle Bin"

[*]DIRECTORIES

  • C:\Program Files\TV Media\
  • C:\Program Files\ClearSearch\
  • C:\Program Files\zSearch\

[*]FILES

  • C:\WINDOWS\mxTarget.dll
  • C:\WINDOWS\System32\SWin32.dll
  • C:\WINDOWS\System32\vfsrci.exe
  • C:\Program Files\zSearch\Zstb.exe
  • C:\WINDOWS\System32\khfvcyoi.exe
  • C:\WINDOWS\alchem.exe
  • C:\WINDOWS\System32\automove.exe
  • C:\WINDOWS\System32\msmc.exe

[*]Reboot again and log in normally, repost a new HijackThis log into this message for further review.

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Step 1. Their was no Twaintec to "uninstall" and no .ini to delete (may have done earlier, as when the problem first started I went through and uninstalled any program I didn't recognize.

 

There have been no occurances or pop-ups during this session, however a final search for Twaintec reveals:

 

 

There remains several new twaintec notepad, .PNF and cabinet files in local setting, windows/inf and windows/lastgood/inf.

 

Also, something still tries to load during start-up and now I get an error message that c:\program" is not available.

 

Logfile of HijackThis v1.97.7

Scan saved at 12:07:49 PM, on 7/22/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\b.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\Program Files\Palm\HOTSYNC.EXE

C:\WINDOWS\webshots.scr

C:\Program Files\Web_Rebates\WebRebates1.exe

C:\Program Files\Web_Rebates\WebRebates0.exe

C:\Program Files\Common files\updater\wupdater.exe

C:\Program Files\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll (file missing)

R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll (file missing)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [Antivirus] C:\WINDOWS\b.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

O4 - HKLM\..\Run: [nbdwmw] C:\WINDOWS\System32\khfvcyoi.exe

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\Greg\LOCALS~1\Temp\djtopr1150.exe"

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

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Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll (file missing)

R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll (file missing)

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll

O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll

O4 - HKLM\..\Run: [nbdwmw] C:\WINDOWS\System32\khfvcyoi.exe

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\Greg\LOCALS~1\Temp\djtopr1150.exe"

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

 

Please go to Microsoft Windows Update and download all critical updates for your system. This is imperative.

 

Post a new HijackThis log when done.

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Logfile of HijackThis v1.97.7

Scan saved at 2:31:01 PM, on 7/22/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\WINDOWS\b.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Web_Rebates\WebRebates0.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\WINDOWS\webshots.scr

C:\Program Files\Web_Rebates\WebRebates1.exe

C:\Program Files\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [Antivirus] C:\WINDOWS\b.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

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A few minor clean ups ...

Run HijackThis and delete:

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

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gatodd,

Have HijackThis "fix" this one also ...

 

C:\WINDOWS\b.exe = W32/Alphx.worm.c :alarm:

Follow-up on additional instructions in the article.

 

Close all open windows, rescan with HijackThis

Place a check in each of the following then click "Fix checked".

 

O4 - HKLM\..\Run: [Antivirus] C:\WINDOWS\b.exe

 

Then reboot, on restart, restart in Safe Mode [required step - see "How To" below]

 

Start | Run (type) "%temp%" (no quotes)

Completely delete the entire contents of that "temp" folder.

 

Open Windows Explorer locate and delete the following:

 

C:\WINDOWS\b.exe <--this file

Note: also delete any other files mentioned in the above article.

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Logfile of HijackThis v1.97.7

Scan saved at 10:22:38 PM, on 7/25/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\Program Files\Web_Rebates\WebRebates0.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\WINDOWS\webshots.scr

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\HijackThis\HijackThis.exe

C:\Program Files\Web_Rebates\WebRebates1.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

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You are infected with quite a few things yet again and I can see from the log that you did not follow my suggestions?? If you do not follow the steps to prevent einfection, we are never going to keep your computer clean.

 

Please follow the steps, to completion and then post a new log and we will clean up any remaining infections. Remeber, the steps that i have you follow create their own entries so we can easily see if our directions have been followed.

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I appreciate all your help, and I promise I'm not trying to be difficult. I thought to have done all, but by the time I got around to the "omitted" step the last time, I had more problems. Am I doing Adaware wrong? I only seem to get a result list and can't seem to get it to clean anything.

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Ok. I think I got it all this time. The problem was in the instructions for running Ad-aware it says to let it remove, however I had to go in and put a check mark by all 299 items!

 

Also, there is still a program listed under Add/Remove PRograms that is called "Web Savings From Ebate". However, it shows no memory amount and it won't let me remove due to missing file.

 

 

Logfile of HijackThis v1.97.7

Scan saved at 9:37:03 PM, on 7/26/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\HPConfig.exe

C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

C:\WINDOWS\System32\ICO.EXE

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe

C:\WINDOWS\System32\hphmon04.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\FUSION~1\f1Tray.exe

C:\PROGRA~1\FUSION~1\f1AutoSync.exe

C:\Program Files\Common Files\efax\HotTray.exe

C:\Program Files\Common Files\efax\Dllcmd32.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\WINDOWS\webshots.scr

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [iPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [f1Tray.exe] C:\PROGRA~1\FUSION~1\f1Tray.exe

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe

O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Advisor (HKCU)

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

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Looks all clean :)

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

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Since this issue appears resolved ... this Topic is closed.

 

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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