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CWS Shredder does not work


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#1 ritabarton

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Posted 21 July 2004 - 02:33 PM

I have tried repeatedly to use CWS shredder only to get stopped every time.
A message comes up that states CWS shredder has generated errors and to restart the program.

Then a screen comes up stating that a variant of the coolsearch trojan CWS.Smartsearch.2 is attempting to close cws shredder.

I downloaded Coolwebsearch.smartkiller (v2/v2)miniremoval tool indicated that there was no smart file to remove.

Please tell me how I can get CWS shredder to function correctly.

I have had trouble with CoolWeb Search, Save, Clocksync and WhenU browser hijackers.

Save, Clocksync and WhenU - you uninstall and about an hour later they return.

I have AdAware which I run several times a day. I also have Hijack This but I don't know which files to remove. The multiple pop up ads drive me crazy.

This is on my computer at work and I have the same issues on my home computer. I have Windows 2000 at work and XP at home.

Can anyone help me remove these hijackers simply?

Thanks

Rita Barton

#2 drunken_snowman

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Posted 21 July 2004 - 05:49 PM

PGPhantom - Deleted incorrect advice.

#3 mmxx66

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Posted 07 September 2004 - 04:30 PM

Sorry for the delay, if you still have problems post a fresh hijack this log please




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