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Need help...How to remove Hot_Kiss?


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#1 RIHO

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Posted 21 July 2004 - 09:09 PM

Can someone please tell me how to remove Hot_Kiss? I can't remove it completely using Spybot and AdCleaner. Below is the HijackThis logfile. Please help. Thanks a lot.

Logfile of HijackThis v1.98.0
Scan saved at 9:09:42 AM, on 7/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\jcheng\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://seek.3721.com/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://seek.3721.com/srchcust.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.realvnc.com/
O2 - BHO: IE - ss - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0

\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AdCleanerObj Class - {696D8C1E-7039-40c8-9C66-07D9D2A2D00D} - C:\Program Files\AdCleaner\AdCleaner.dll
O2 - BHO: Adobe Acrobat Control for ActiveX - {CA8A9780-280D-11CF-A24D-444553540000} - C:\PROGRA~1\Adobe\ACROBA~1.0

\Acrobat\ActiveX\pdf.ocx
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\downlo~1\CnsHook.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.

dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Short Message - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/ie/index.htm (file missing)
O9 - Extra button: Instant Messenger - {0F7DE07D-BD74-4991-9D5F-ECBB8391875D} - http://cn.rd.yahoo.c.../messenger/bjk/

clientbtn/?http://cn.messenger.yahoo.com/ (file missing)
O9 - Extra button: 3721 Assistant - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Repair Browser - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ecurity1.htm?fb

=Cns (file missing)
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Clean Internet access record - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.3721.com/clean

1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] Chinese keywords
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

#2 WinHelp2002

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Posted 22 July 2004 - 03:43 AM

Hi,
Your log is incomplete, but from what I can see ...

Did you install: Posted Image DameWare Mini Remote Control (DWRCS.exe)

Close all open windows, rescan with HijackThis
Place a check in each of the following then click "Fix checked".

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://seek.3721.com/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://seek.3721.com/srchcust.htm
O2 - BHO: IE - ss - (no file)
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\downlo~1\CnsHook.dll
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O9 - Extra button: Short Message - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/ie/index.htm (file missing)
O9 - Extra button: 3721 Assistant - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Repair Browser - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Clean Internet access record - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] Chinese keywords


Then reboot and then ...

Download: SpyBot-Search & Destroy 1.3 Posted Image here or here
Posted Image SpyBot S&D Overview & How To

Open SpyBot, click "Search for Updates"
Then click "Posted Image Check for problems", "fix" everything marked in red and reboot.

After the above, reboot, rescan with HijackThis and post a fresh log ...
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#3 RIHO

RIHO

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Posted 26 July 2004 - 12:36 AM

Hi WinHelp2002,

Thanks for your help!

Yes, I have installed Dameware on this machine. Please ignore that. Also, I did what you have told me to do. Below is the latest log. What should I do next to remove this Hot_Kiss.exe? Many thanks.

Logfile of HijackThis v1.98.0
Scan saved at 12:32:06 PM, on 7/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\Documents and Settings\jcheng\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.realvnc.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AdCleanerObj Class - {696D8C1E-7039-40c8-9C66-07D9D2A2D00D} - C:\Program Files\AdCleaner\AdCleaner.dll
O2 - BHO: Adobe Acrobat Control for ActiveX - {CA8A9780-280D-11CF-A24D-444553540000} - C:\PROGRA~1\Adobe\ACROBA~1.0\Acrobat\ActiveX\pdf.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Instant Messenger - {0F7DE07D-BD74-4991-9D5F-ECBB8391875D} - http://cn.rd.yahoo.c...nger.yahoo.com/ (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

#4 WinHelp2002

WinHelp2002

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Posted 26 July 2004 - 02:56 AM

Hi,
Your log looks clean now ... good job!

Last Step:

1) Empty the Recycle Bin
2) "Flush System Restore" (see "How To" below)
Basically turn off System Restore, reboot, run a full (updated) McAfee scan, reboot and turn System Restore back on and create a new Restore Point.

Disabling System Restore (McAfee article)

How To: Scan for unwanted programs (McAfee article)

I would suggest adding some "Defense" to your system ...
Posted Image How To: Prevent this from happening again? :wave:
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file

#5 WinHelp2002

WinHelp2002

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Posted 01 October 2004 - 04:18 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file




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