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virus/spyware removal

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#1 keener304



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Posted 22 July 2004 - 12:44 AM

I have no idea what is on this computer, but i am guessing that it is a virus. Mcafee has a problem when it starts up and closes. I also cannot go into the user accounts thru the control panel...it just comes up as a blank screen. Also, when going to hotmail or yahoo, the page sits there. I did a online scan w/ trend-micro, but it only brought up trojan.stilen.A...I tried to remove it, but i think that it is still here. Also did a adware/spybot scan and removed some stuff. Please help here is my log:
Logfile of HijackThis v1.98.0
Scan saved at 10:38:32 PM, on 7/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Awanna Tax\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presari...&c=3c01&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [LM Status] LMSTATUS.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRA~1\ProdINet\Bin\PiDunHk.exe"
O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\RRIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Sori] C:\Documents and Settings\Awanna Tax\Application Data\alhw.exe
O4 - HKCU\..\Run: [Ywp7RSd9Q] icft16.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {CAA6CB6B-036D-4CAE-B28C-3C1BDFCF1DE7} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O12 - Plugin for .wma: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Yahoo! Pinochle - http://download.game...nts/y/ut2_x.cab
O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yah...nance/patch.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.co...laxoInstall.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.6.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarest...es2/Install.cab
O16 - DPF: {3FC76754-41A5-11D2-9370-00A0C9B1E042} (ColoringCtl Class) - http://www.kiddonet....ng/Coloring.ocx
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/...pcaploader1.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.h...edsolutions.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://www.wildtange...acom/wtinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.co...upldr-2k-xp.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/.../RumbleCube.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by99fd.bay99....ex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O20 - AppInit_DLLs: NVDESK32.DLL

#2 Sasquatch



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Posted 22 July 2004 - 01:21 AM

Ok, Im pretty new at the HJT logs, but Im not seeing anything that stands out as a concern. I seriously doubt that a virus would advertise itself outside of maybe a running process. That said, I would use a DOS based scanner such as F-PROT to check your PC.

First thing: Shut off your system restore

Second thing: Download F-PROT

Once you have it downloaded, I simply extract all contents to the root of C:\\

Once you have done this, you will need to update F-PROT with the latest detection strings.

Extract all files to C:\\ and confirm the file overwrites.

Once done, find or create a Windows boot (startup) disk. (Windows 95/98 will work fine).

Use it and reboot your system. Once at the command prompt, navigate to the root and then run F-PROT by typing f-prot.exe

Once the program starts, you will have to set some parameters regarding what you want it to do. Once done, scan your machine and see what, if anything, it finds.
Get away from Internet Explorer and Outlook / Outlook Express... http://www.mozilla.org

#3 keener304



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Posted 22 July 2004 - 02:11 AM

What is a concern is that certain sites that i went to (gmail, hotmail, windowsupdate, yahoomail/games) do not load. A blank page sits there...I checked the hosts file in safe mode, but it was empty. Anything else that could be causing this? :wtf: Also, windows when minimized are not shown in the taskbar, the minimized windows are right above it. Ideas?

#4 Sasquatch



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Posted 22 July 2004 - 07:00 AM

Ok, I neglected to mention that your actual HOSTS file is hidden and the one that you can see is a sample file. Not sure if you knew that.

The issue with your windows not showing up is not virus related. Did you run F-PROT? If so, what did it find?
Get away from Internet Explorer and Outlook / Outlook Express... http://www.mozilla.org

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