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kayit66

Uncontrolable Pop-ups

8 posts in this topic

Hi. I have been running spybot 2 to 4 times per week as well as Norton and I can't seem to stop the pop-ups and other things that attach themselves to my computer. I need help!

I am attaching the Hijackthis log:

Logfile of HijackThis v1.97.7

Scan saved at 12:12:52 PM, on 7/22/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\DELLMMKB.EXE

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

C:\Program Files\Internet Optimizer\optimize.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\WINDOWS\wdskctl.exe

C:\Program Files\AutoUpdate\AutoUpdate.exe

C:\WINDOWS\system32\pcs\pcsvc.exe

C:\Program Files\Common Files\Dpi\dpi.exe

C:\Program Files\Common files\updmgr\updmgr.exe

C:\Program Files\webHancer\Programs\whSurvey.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\WINDOWS\System32\SahAgent.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\nv4mans.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\webHancer\Programs\whAgent.exe

C:\Program Files\Netropa\OSD.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\AWS\WeatherBug\Weather.exe

C:\WINDOWS\System32\mpnpatui.exe

C:\WINDOWS\Nhksrv.exe

C:\Program Files\ClockSync\Sync.exe

C:\Documents and Settings\KAY\Application Data\ttuh.exe

C:\WINDOWS\System32\NDrv.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\SysAI\SysAI.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\System32\Ales3.exe

C:\WINDOWS\System32\Ales3.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\wuauclt.exe

C:\antispyware\HiJack This\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://if.searchcentrix.com/sidecat.jsp?p=...194937246279241

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.topfivesearch.com/search.asp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.topfivesearch.com/search.asp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.topfivesearch.com/search.asp

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://if.searchcentrix.com/sidecat.jsp?p=...194937246279241

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - _{4FC95EDD-4796-4966-9049-29649C80111D} - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll

O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - (no file)

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\plg0\AproposPlugin.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-DFF7-EC6BF4D5FA7D} - C:\WINDOWS\gsim.dll

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem300.dll

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll

O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem218.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)

O3 - Toolbar: (no name) - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

O4 - HKLM\..\Run: [internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

O4 - HKLM\..\Run: [X6nXSd6] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HnvnCv.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [blrlobq] C:\WINDOWS\affdqncji.exe

O4 - HKLM\..\Run: [sAHAgent] C:\WINDOWS\System32\SahAgent.exe

O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2

O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe

O4 - HKLM\..\Run: [sys Ren] C:\WINDOWS\SysRen.exe /S

O4 - HKLM\..\Run: [4FmO39j] nv4mans.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [Lo5ERVHql] mpnpatui.exe

O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q

O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\KAY\Application Data\ttuh.exe

O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\websearch\System\Temp\topr1150_script0.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O9 - Extra 'Tools' menuitem: IMI (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O9 - Extra button: WeatherBug (HKCU)

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/Ud3rT0n5.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/downlo...B8105/turbo.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab

O16 - DPF: {20000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/downlo...05/payload2.cab

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {556DDE35-E955-11D0-A707-000000521958} - http://69.56.176.229/webplugin.cab

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D68DAEED-C2A6-4C6F-9365-4676B173D8EF} (OcarptMain Class) - https://oca.microsoft.com/secure/OCARPT.CAB

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.roings.com/cabs/budicon.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

 

Thanks for your help!

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Start with the Peper infection.

 

Download this file: http://downloads.subratam.org/PeperFix.exe

 

Close all other programs and run it. Then restart your computer.

 

Next, download CWShredder: http://www.downloads.subratam.org/CWShredder.exe

 

Close all other programs and run it. Click "Fix", then "OK", then "Next", then Exit.

 

Restart again.

 

Go to control panel, open Add Or Remove Programs, find WebHancer and uninstall it.

 

Restart again.

 

Next, download the latest version of Hijackthis (1.98.0) from spywareinfo.com/~merijn/files/HijackThis.exe

 

Post a new Hijackthis log.

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Hi. I did all the steps you suggested, here is my new log:

Logfile of HijackThis v1.97.7

Scan saved at 4:17:40 PM, on 7/26/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\DELLMMKB.EXE

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

C:\Program Files\Internet Optimizer\optimize.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\WINDOWS\wdskctl.exe

C:\Program Files\AutoUpdate\AutoUpdate.exe

C:\WINDOWS\system32\pcs\pcsvc.exe

C:\Program Files\Common Files\Dpi\dpi.exe

C:\Program Files\Common files\updmgr\updmgr.exe

C:\Program Files\webHancer\Programs\whSurvey.exe

C:\WINDOWS\System32\nv4mans.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\mpnpatui.exe

C:\Program Files\Netropa\OSD.exe

C:\WINDOWS\System32\NDrv.exe

C:\WINDOWS\Nhksrv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\SysAI\SysAI.exe

C:\antispyware\HiJack This\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - _{4FC95EDD-4796-4966-9049-29649C80111D} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts

O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - (no file)

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\plg0\AproposPlugin.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem300.dll

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem218.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)

O3 - Toolbar: (no name) - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

O4 - HKLM\..\Run: [internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

O4 - HKLM\..\Run: [X6nXSd6] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HnvnCv.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe

O4 - HKLM\..\Run: [sys Ren] C:\WINDOWS\SysRen.exe /S

O4 - HKLM\..\Run: [4FmO39j] nv4mans.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKLM\..\Run: [X6nXSd6.exe] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [Lo5ERVHql] mpnpatui.exe

O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\websearch\System\Temp\topr1150_script0.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O9 - Extra 'Tools' menuitem: IMI (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/Ud3rT0n5.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/downlo...B8105/turbo.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab

O16 - DPF: {20000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/downlo...05/payload2.cab

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {556DDE35-E955-11D0-A707-000000521958} - http://69.56.176.229/webplugin.cab

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D68DAEED-C2A6-4C6F-9365-4676B173D8EF} (OcarptMain Class) - https://oca.microsoft.com/secure/OCARPT.CAB

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/budicon.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

 

Thanks for your help -- I await your next instructions!

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1. Downloaded and Install Spybot S&D, accepting the Default Settings

 

2. Go to Start > Programs >Spybot – Search & Destroy and choose Spybot S&D

 

3. Close ALL windows except Spybot S&D

 

4. Click the button to ‘Search for Updates’ and download and install the Updates.

 

5. Next click the button ‘Check for Problems’

 

6. When Spybot is complete, it will be showing 'RED' (RED) entries ‘BLACK’ entries and ‘GREEN’ (GREEN) entries in the window

 

7. Unsure there is a check mark beside the RED (RED) entries ONLY.

 

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED (RED) entries.

 

9. REBOOT

 

Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

 

Install the program and launch it.

 

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

 

Next, we need to configure Ad-aware for a full scan.

 

icon11.gif Click on the Gear icon (second from the left) to access the preferences/settings window

 

1. In the General window make sure the following are selected:

  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives

icon11.gif Click on the Advanced button on the left and select:

  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details

icon11.gif Click the Tweak button and select:

  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile

    [*]Under the Cleaning Engine:

    • Let Windows remove files in use at next reboot

icon11.gif Click on Proceed to save the settings.

 

icon11.gif Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

  • Use Custom Scanning Options

icon11.gif Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

 

icon11.gif Save the log file when it asks and then click Finish

 

icon11.gif When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

 

icon11.gifReboot your computer and post a new Hijackthis log.

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Hi! I did all that you suggested and once again here is my new log:

Logfile of HijackThis v1.97.7

Scan saved at 10:01:31 PM, on 7/26/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Nhksrv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\DELLMMKB.EXE

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\WINDOWS\wdskctl.exe

C:\WINDOWS\system32\pcs\pcsvc.exe

C:\Program Files\Common Files\Dpi\dpi.exe

C:\Program Files\Common files\updmgr\updmgr.exe

C:\WINDOWS\System32\nv4mans.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\mpnpatui.exe

C:\WINDOWS\System32\NDrv.exe

C:\Program Files\Netropa\OSD.exe

C:\antispyware\HiJack This\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - _{4FC95EDD-4796-4966-9049-29649C80111D} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\plg0\AproposPlugin.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL

O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

O4 - HKLM\..\Run: [X6nXSd6] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HnvnCv.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe

O4 - HKLM\..\Run: [sys Ren] C:\WINDOWS\SysRen.exe /S

O4 - HKLM\..\Run: [4FmO39j] nv4mans.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKLM\..\Run: [X6nXSd6.exe] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [Lo5ERVHql] mpnpatui.exe

O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\websearch\System\Temp\topr1150_script0.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {D68DAEED-C2A6-4C6F-9365-4676B173D8EF} (OcarptMain Class) - https://oca.microsoft.com/secure/OCARPT.CAB

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/budicon.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

 

Thanks again for your help!!

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Go to Control Panel, open Add Or Remove Programs. Find anything called

  • Ad Roar
  • Incredifind
  • TV Media
  • WebHancer
  • Web Savings from ebates

uninstall any of them that are there, reboot.

 

Download the latest version of Hijackthis (1.98.0) from http://www.downloads.subratam.org/hijackthis.zip and post a new log

Edited by expertec

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Hi. I did the latest steps -- my computer was so sluggish!! I had to re-boot several times just to run Hijackthis and get the following log:

Logfile of HijackThis v1.98.0

Scan saved at 6:52:40 PM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Nhksrv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\DELLMMKB.EXE

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\WINDOWS\wdskctl.exe

C:\WINDOWS\system32\pcs\pcsvc.exe

C:\Program Files\Common Files\Dpi\dpi.exe

C:\Program Files\Netropa\OSD.exe

C:\Program Files\Common files\updmgr\updmgr.exe

C:\WINDOWS\System32\nv4mans.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\mpnpatui.exe

C:\WINDOWS\System32\NDrv.exe

C:\Documents and Settings\KAY\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - _{4FC95EDD-4796-4966-9049-29649C80111D} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\plg0\AproposPlugin.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL

O2 - BHO: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

O4 - HKLM\..\Run: [X6nXSd6] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HnvnCv.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe

O4 - HKLM\..\Run: [sys Ren] C:\WINDOWS\SysRen.exe /S

O4 - HKLM\..\Run: [4FmO39j] nv4mans.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKLM\..\Run: [X6nXSd6.exe] C:\documents and settings\kay\local settings\temp\X6nXSd6.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

O4 - HKCU\..\Run: [Lo5ERVHql] mpnpatui.exe

O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\websearch\System\Temp\topr1150_script0.htm

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: (no name) - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)

O9 - Extra 'Tools' menuitem: MaxSpeed - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab

O16 - DPF: {D68DAEED-C2A6-4C6F-9365-4676B173D8EF} (OcarptMain Class) - https://oca.microsoft.com/secure/OCARPT.CAB

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/budicon.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

 

Please let me know if you think we are making ANY progress!

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I think we are making some progress, but there is a long way to go.

 

First, put Hijackthis in it's own folder, or it will scatter backups all over your desktop.

 

Next, make sure hidden and system files are set to shown. See http://www.xtra.co.nz/help/0,,4155-1916458,00.html for instructions.

 

Scan with Hijackthis and check off these items:

 

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - _{4FC95EDD-4796-4966-9049-29649C80111D} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

 

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\plg0\AproposPlugin.dll

 

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

 

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL

 

O2 - BHO: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

 

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

 

O2 - BHO: Curl - {A78CC2FF-6E4E-4556-B27C-D7C3A70D7A50} - C:\WINDOWS\System32\NDrv.dll

 

O2 - BHO: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

 

O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Program Files\Common Files\midaddle\midaddle.dll

 

O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll (file missing)

 

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\HnvnCv.exe

 

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

 

O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe

 

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe

 

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

 

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab

 

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

 

O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab

 

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/budicon.cab

 

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

 

Close all other programs and then click "Fix Checked".

 

Reboot and then delete all of these that you can find:

 

C:\Program Files\SysAI <----Folder

 

C:\PROGRAM FILES\INCRED~1 <----Folder (Probably called INCREDIFIND)

 

C:\Program Files\Common Files\midaddle <----Folder

 

C:\WINDOWS\System32\HnvnCv.exe <----File

 

C:\WINDOWS\ARUpdate.exe <----File

 

C:\Program Files\zSearch <----Folder

 

C:\Program Files\TV Media <----Folder

 

And then post a new Hijackthis log.

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