• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
Sign in to follow this  
Followers 0
tommyf

HotXXX Dialler

5 posts in this topic

Hi Can anybody help me please.

 

I an unable to remove the Hotxxx NastySex Dialler from a friends PC.

 

I have run Adaware, spybot, CWShredder and removed all the nasties(So I think) with HJT

 

But every time he goes back on the Internet it comes back, so I must be missing something as when I run HJT after it comes back some of the entries return.

 

Please find below a copy of the HJT log as it is at the moment with the dialler active

 

 

Logfile of HijackThis v1.97.7

Scan saved at 21:28:45, on 22/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Apps\ActivBoard\nhksrv.exe

C:\PROGRA~1\Grisoft\AVG6\avgserv.exe

C:\WINDOWS\system32\slserv.exe

C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\ssvr.exe

C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\AOL 8.0\aoltray.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe

E:\HijackThis.exe

E:\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pureseeker.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [QTSvc] C:\WINDOWS\ssvr.exe /i

O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe

O4 - Global Startup: Image Transfer.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: Packard Bell (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Money Viewer (HKLM)

O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

Can somebody tell me what I am missing

Share this post


Link to post
Share on other sites

After reading another post have used the latest version of HJT

 

 

Logfile of HijackThis v1.98.0

Scan saved at 21:55:11, on 22/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Apps\ActivBoard\nhksrv.exe

C:\PROGRA~1\Grisoft\AVG6\avgserv.exe

C:\WINDOWS\system32\slserv.exe

C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\ssvr.exe

C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\AOL 8.0\aoltray.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\WINDOWS\System32\RUNDLL32.EXE

C:\Program Files\Grisoft\AVG6\avgw.exe

E:\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pureseeker.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [QTSvc] C:\WINDOWS\ssvr.exe /i

O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe

O4 - Global Startup: Image Transfer.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

Share this post


Link to post
Share on other sites

Hello tommyf ,Welcome to SWI.

Print out these instructions so you can read them while you clean your system.

 

Move Hijack This to its own folder.Click My Computer, then C:\

In the menu bar, File->New->Folder.

That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Move hijack this there. Hijack this makes backups of everything you fix, these backups are saved in the same folder the program is.

 

 

Now close all open windows AND browsers and check these items for HJT to fix:

O4 - HKLM\..\Run: [QTSvc] C:\WINDOWS\ssvr.exe /i

 

Please reboot into safe mode - How do I boot into "Safe" mode?

 

 

Delete these files:

C:\WINDOWS\ssvr.exe

 

You may need to show hidden files to delete it.How to show all hidden and system files

 

The following DIRECTORY CONTENTS (But not the directory) need to be deleted while in safe mode.

* C:\Windows\Temp\

* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet

content including cookies. This is recommended and strongly suggested.

* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\

* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\

* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\

* Empty your "Recycle Bin".

 

Then disable your system restore

 

1 Right-click My Computer, and then click Properties.

2 Click the System Restore tab.

3 Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box.

4 Click Apply

5 this will delete all existing restore points. Click Yes to do this.

6 Click OK.

 

Reboot into normal mode enable System Restore and post a fresh log in this thread to give you further recommendations.

Share this post


Link to post
Share on other sites

Hi mmxx66

 

Thanks for the welcome and for the help.

 

Please find the new HJT log.

 

I have also removed the following line as this was one I had removed before but it came back when the dialler reappeared

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pureseeker.com

 

Can you tell me what ssvr.exe is please. I had followed the tutorial on HJT that I found on this site and did not remove ssvr as i could not find any reference to it on the net so I did not like to remove it.

 

Is it the running file for the dialler?

 

Logfile of HijackThis v1.98.0

Scan saved at 10:31:02, on 24/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Apps\ActivBoard\nhksrv.exe

C:\PROGRA~1\Grisoft\AVG6\avgserv.exe

C:\WINDOWS\system32\slserv.exe

C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\wanmpsvc.exe

C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\AOL 8.0\aoltray.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\Documents and Settings\Matthew\Desktop\New Folder\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe

O4 - Global Startup: Image Transfer.lnk = ?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

 

 

Thanks again for taking the time to help.

Share this post


Link to post
Share on other sites

The ssvr.exe file I think is the dialerxxx but is up to you if you wanna remove it or not. it is not a system process.

If the dialer cames back you know what to do.

Now close all open windows AND browsers and check these items for HJT to fix:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

 

I strongly recommend you to uninstall The Teknum System software that you´re using, Is it handybits? check this link.

http://www.wilderssecurity.com/archive/ind...hp/t-13100.html

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

 

And also see TonyKlein's good advice

So how did I get infected in the first place?

 

Good luck :D

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0