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loowee2

Computer freezes

7 posts in this topic

Hi I thought I got rid of the wintools and wSUp.exe from my computer running windows 2000. But now it freezes after 15 mins of use. Can someone help me with my hijackthis log and see fi theres still something on here. Thank you very much.

 

here is my log:

 

Logfile of HijackThis v1.98.0

Scan saved at 4:25:54 PM, on 7/23/2004

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\LEXBCES.EXE

C:\WINNT\system32\spoolsv.exe

C:\WINNT\system32\LEXPPS.EXE

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\nvsvc32.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\recycler\123456789\pool\systempool.exe

C:\WINNT\system32\ZoneLabs\vsmon.exe

C:\WINNT\Explorer.EXE

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\system32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\devldr32.exe

C:\WINNT\system32\mobsync.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\iPod\bin\iPodManager.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\mstaskss.exe

C:\WINNT\system32\IEXPLORE.EXE

C:\WINNT\system32\pjavctq.exe

C:\WINNT\system32\lxamsp32.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\PartyPoker\PartyPoker.exe

C:\Documents and Settings\ryan\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [updReg] C:\WINNT\Updreg.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe

O4 - HKLM\..\Run: [iPodManager] C:\Program Files\iPod\bin\iPodManager.exe

O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Windows Update] C:\WINNT\mstaskss.exe

O4 - HKLM\..\Run: [Microsoft Internet Explorer] C:\WINNT\system32\IEXPLORE.EXE

O4 - HKLM\..\Run: [bsxpiszabcypu] C:\WINNT\system32\pjavctq.exe

O4 - HKLM\..\Run: [lxamsp32.exe] lxamsp32.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [WinDebugger] C:\windebuger\task.exe

O4 - HKLM\..\RunServices: [Config33.exe] Config33.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

O4 - Global Startup: AcBtnMgr_X63.exe.lnk = C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe

O4 - Global Startup: ACMonitor_X63.exe.lnk = C:\Program Files\LexmarkX63\ACMonitor_X63.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab

O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab

O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O20 - AppInit_DLLs: NVDESK32.DLL

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HI loowee2

 

You have some "unwanted" guests on your computer :(

 

 

 

Press Ctrl+Alt+Del and 'end task' on any of the follow that are present:

 

WToolsA.exe

mstaskss.exe

task.exe

Config33.exe

pjavctq.exe

lxamsp32.exe

 

 

 

Uninstall Wintools from Add/Remove. it will prompt for reboot. do that and reboot.

also have a look IF you find PartyPoker .

 

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.

Make sure all browser and all Windows Explorer windows are closed before fixing

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

 

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

 

O4 - HKLM\..\Run: [updReg] C:\WINNT\Updreg.exe

 

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime <------optional

 

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot <------optional

 

Pls. scan this file:

O4 - HKLM\..\Run: [Windows Update] C:\WINNT\mstaskss.exe

here: http://www.kaspersky.com/remoteviruschk.html

and pls. let us know what it finds.

 

O4 - HKLM\..\Run: [Microsoft Internet Explorer] C:\WINNT\system32\IEXPLORE.EXE

O4 - HKLM\..\Run: [bsxpiszabcypu] C:\WINNT\system32\pjavctq.exe

O4 - HKLM\..\Run: [lxamsp32.exe] lxamsp32.exe

 

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

 

O4 - HKLM\..\RunServices: [WinDebugger] C:\windebuger\task.exe

 

 

O4 - HKLM\..\RunServices: [Config33.exe] Config33.exe

 

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE <-----optional

 

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

 

NOTE.........even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

 

Make sure you can view hidden and system files: Instructions here

 

Then Boot to safe mode: Instructions here

 

Delete the following files\folders IF still present:

 

C:\WINNT\mstaskss.exe <-----see above

C:\WINNT\system32\IEXPLORE.EXE

C:\WINNT\system32\pjavctq.exe

C:\Program Files\Common Files\WinTools <-------folder

C:\windebuger <-------folder

C:\Program Files\PartyPoker <-------folder

 

Reboot

 

 

 

Download Ad-aware from here: http://www.computercops.biz/downloads-file-292.html

Install by double-clicking on the downloaded file.

After installing but before running, update Ad-aware by using its Globe icon.

After updating, shutdown and restart Ad-aware.

Ad-aware is ready to scan and clean your system following these steps:

 

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:

"Unload recognized processes during scanning."

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:

"Let Windows remove files in use after reboot."

Press "Scan Now"

Check option "Use Custom scanning options"

Check option "Activate In-Depth Scan"

Press "Select drives\folders to scan"

Select the active partition which is usually C:

Press "Next" to let Ad-aware scan your drives...

If it finds "bad" files and registry keys, press "Next" again

Right-click in that pane and choose "select all"

Press "next"

When it asks to remove all checked items, Press "OK"

Close Ad-aware, reboot your system and go on to Step 2 below.

 

 

Spybot S&D

The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

 

Install by double-clicking on the downloaded file.

Run Spybot S&D from desktop icon or Start menu.

Press "Search for updates" button to get list of updates available.

Press "Download updates" button.

Close all IE windows and close & restart Spybot S&D.

Press "Check for problems" button.

Have SpyBot remove all it marks in red by pressing "Fix selected problems".

 

Close Spybot S&D, reboot your system .

 

Go for free online Virus scans here:

 

http://housecall.trendmicro.com/housecall/start_corp.asp

http://www.pandasoftware.com/activescan/

 

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

 

Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.

Then browse to the C:\Windows\Temp folder and delete all files in it.

Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

 

Run HijackThis again and pls. post a FRESH log. thanks.

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Hi, I fixed all that was specified in the Hijackthis log and I deleted all the files you told me too. Now i have a worse problem. When I rebooted it gave me a boot disk error. And when I restarted it went to check disk and it just hangs there. I tried to boot into safe mode and it freezes there too at the Windows loading screen. Not sure what to do now....do i have to reformat?

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That's strange - did you run ad aware and spybot ? It cleaned up the remnants?

 

What is the exact error you are getting?

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The error was before windows would boot. It gave a boot disk error or no boot disk. Then when i restarted Windows wanted to check the disks for consistency. It checks for a little while and then it freezes. I wasnt able to do the adaware check. Thats where it started actually. I ran adaware and then it froze in midprocess. I rebooted and then all this madness happens

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also...for the portion of the time that check disk is able to run step 1 i think it is. It finds 4 files or sections(not sure) that it cannot read. If i try to skip the check disk it loads windows but it freezes shortly after.

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Did you already go to Housecall??

 

Maybe it would best - to download McAfee's STINGER to get rid of the viruses.

 

Here is the link:

 

http://vil.nai.com/vil/stinger/

 

Maybe it's the spyware and or viruses why you are having trouble??

 

Pls. let me know how you are doing.

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