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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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tiredofexcessivepopups

New to HijackThis

8 posts in this topic

Open up hijackthis.. Scan, Save log, save it anywhere. Then when notepad opens, copy and paste the entire log into here and post it. Thanks.

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Logfile of HijackThis v1.98.0

Scan saved at 9:14:59 AM, on 7/24/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\SYSTEM\SSDPSRV.EXE

C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\WINDOWS\V66SHELL.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\CD-WRITER PLUS\DIRECTCD\DIRECTCD.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\GBNKLPJ.EXE

C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE

C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE

C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\PROGRAM FILES\SMARTPOPUPBLOCKER\SMARTPOPUPBLOCKERTRAY.EXE

C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL

O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: PopupBlockerBHO.CPopupBlockerBHO - {0D929918-C804-4756-B0AC-640EF3F061E9} - C:\PROGRAM FILES\SMARTPOPUPBLOCKER\POPUPBLOCKERBHO.DLL

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [V66SHELL] V66SHELL.EXE

O4 - HKLM\..\Run: [ASUS SmartDoctor] C:\Program Files\ASUS\SmartDoctor\VGAProbe.exe FirstTime

O4 - HKLM\..\Run: [ASUSTweakEnable] C:\Program Files\ASUS\Tweaking Utilities\atstart.exe

O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp

O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe

O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\CD-WRI~1\DIRECTCD\DIRECTCD.EXE

O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE

O4 - HKLM\..\Run: [MBM 4] C:\PROGRA~1\MOTHER~1\MBM4.EXE

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe

O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe

O4 - HKLM\..\Run: [ghsnvlqxyjgu] C:\WINDOWS\SYSTEM\gbnklpj.exe

O4 - HKLM\..\Run: [smcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui

O4 - HKLM\..\RunServices: [stillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon

O4 - HKLM\..\RunServices: [smcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html

O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html

O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: Serome Web2Phone - http://www.dialpad.com/applet/vscp.cab

O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1) -

O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -

O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab

O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

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hey fix the following with hjiackthis with no browser windows open:

 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL

O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL

O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe

O4 - HKLM\..\Run: [ghsnvlqxyjgu] C:\WINDOWS\SYSTEM\gbnklpj.exe

 

reboot computer.

 

Delete the following if there:

 

C:\WINDOWS\ALCHEM.exe

C:\WINDOWS\SYSTEM\gbnklpj.exe

 

Empty recycling bin and post a new log.

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I fixed the files you listed in HijackThis and rebooted my pc.

 

I was able to delete the ALCHEM.exe.

 

When I tried to delete the gbnklpj.exe, I received a message that it could not be deleted because it was being used by Windows.

 

I emptied my Recycle Bin and was able to browse around on the web with no pop-ups.

 

Since I couldn't delete the gbnklpj.exe, does that mean I may still be subject to pop-ups in the future?

 

Thanks again for your help.

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Hey try and boot into safe mode and delete the gbnklpj.exe file.

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