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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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carl235

Browser Pop-ups

7 posts in this topic

I am a new member. I have read FAQ. My sister-in-law's PC has some mal-ware which causes pop-ups to appear based on browser activity. There seems to be some correlation between the URLs we browse to and the subject matter of the pop-up windows. Sometimes, the pop-ups are application installers which try to fool us into install even more mal-ware!! We ran the latest version of Ad-Aware and Spybot S&D and removed lots of nasty stuff, but this hijack problem still remains. Also installed and ran CW Shredder but it didn't find anything. Below is the Hijack This log file. I have a feeling that TVM.exe is at least part (if not all) of the problem. Please let me know which items to remove. Specifically, what about the R3 items in addition to the three O4 items containing TVM.exe entries? Also, anything else I should remove? Thanks in advance, Carl.

 

Logfile of HijackThis v1.98.0

Scan saved at 12:49:49, on 24/07/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARMON32A.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\MOUSE\SYSTEM\EM_EXEC.EXE

C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE

C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE

C:\WINDOWS\RunDLL.exe

C:\PROGRAM FILES\CREATIVE\SHARED FILES\MEDIA SNIFFER\MTDACQ.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE

C:\PROGRAM FILES\QUICKENW\QWDLLS.EXE

C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE

C:\PROGRAM FILES\INTUIT\QUICKBOOKS\COMPONENTS\QBAGENT\QBDAGENT2002.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\BT VOYAGER\BT VOYAGER WIRELESS\WLM.EXE

C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe

C:\PROGRAM FILES\BTOPENWORLD NETHELP\BIN\MPBTN.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YBROWSER.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YCOMMON.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YBRWICON.EXE

C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll

F1 - win.ini: run=hpfsched

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe

O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE

O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE

O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE

O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup

O4 - HKLM\..\RunServices: [AccessRampLAN 01] "C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARUpld32.exe" -l

O4 - HKLM\..\RunServices: [AccessRampMonitor 01] "C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARMon32a.exe"

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"

O4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg

O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE

O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O4 - HKLM\..\RunServices: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"

O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s

O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunServicesOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

O4 - Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe

O4 - Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2002.exe

O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe

O4 - Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Startup: BT Voyager Wireless Utility.lnk = C:\Program Files\BT Voyager\BT Voyager Wireless\WLM.exe

O4 - Startup: NetHelp.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL

O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL

O9 - Extra button: Dell Home - {08AFFB20-FF25-11D3-88EB-A0B56CC10000} - http://www.euro.dell.com/countries/uk/enu/gen/default.htm (file missing) (HKCU)

O9 - Extra button: Homepage - {C7DE31C0-9782-11D8-88EE-009096962BCC} - http://bt.yahoo.com (file missing) (HKCU)

O9 - Extra button: BT - {C7DE31C1-9782-11D8-88EE-009096962BCC} - http://www.bt.com (file missing) (HKCU)

O12 - Plugin for .MTD: C:\PROGRA~1\INTERN~1\Plugins\npmusicn.dll

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://195.153.48.101/softlaunch/ecwplugins/ncs.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v43/yacscom.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol022.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/10fe318e1dd50d841905/...ip/RdxIE601.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: Yahoo! Chat 1.3 - http://cs5.chat.sc5.yahoo.com/c174/chat.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll

O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab

O20 - AppInit_DLLs: APITRAP.DLL

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Hello carl235,

 

Please put Hijackthis in a Permanent folder.

Click My Computer, then C:\

In the menu bar, File->New->Folder.

That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Put your HijackThis.exe there, and double click to run it.

This will allow backups to be made and saved By hijackthis in case something goes wrong.

Follow this link http://www.netstar.me.uk/hjt/hjt.html if you need help.

 

 

Open Hijackthis, click Scan, then put a check next to the following entries:

 

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\TV MEDIA\TvmBho.dll

 

O4 - HKLM\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunOnce: [TV Media] C:\TV MEDIA\TVM.EXE

O4 - HKCU\..\RunServicesOnce: [TV Media] C:\TV MEDIA\TVM.EXE

 

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/10fe318e1dd50d841905/...ip/RdxIE601.cab

O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab

 

 

Now Close all open Windows and browsers (have only HJT open) and click "Fix Checked".

 

Then, reboot to Safe mode

As the computer restarts, press and hold down the F8 key until the Windows 98 startup menu appears, and delete this folder:

 

C:\TV MEDIA

 

Then reboot normally.

 

 

Let's take a look to see if there is a VX2 infedtion also.

A tool has been made by Option^Explicit and freeatlast to find and remove it.

Please download VX2Finder from this link, and save it to your Desktop.

 

http://downloads.subratam.org/VX2Finder9x(126).exe

 

Run Vx2Finder click on the *click to find VX2.BetterInternet* button. Then click *make log*.

Copy and paste the contents of the log into your next reply here, along with a new HJT log.

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Thanks for very thorough instructions. Will try it out and advise results. Regards.

Edited by carl235

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OK, we have performed the actions as suggested by AutoDad:

 

The VX2 log says:

 

"Files Found

 

User Agent String---

Avant Browser [avantbrowser.com] "

 

 

The new HJT log is:

 

Logfile of HijackThis v1.98.0

Scan saved at 13:19:17, on 29/07/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARUPLD32.EXE

C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARMON32A.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\MOUSE\SYSTEM\EM_EXEC.EXE

C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE

C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE

C:\WINDOWS\RunDLL.exe

C:\PROGRAM FILES\CREATIVE\SHARED FILES\MEDIA SNIFFER\MTDACQ.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE

C:\PROGRAM FILES\QUICKENW\QWDLLS.EXE

C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE

C:\PROGRAM FILES\INTUIT\QUICKBOOKS\COMPONENTS\QBAGENT\QBDAGENT2002.EXE

C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE

C:\PROGRAM FILES\BT VOYAGER\BT VOYAGER WIRELESS\WLM.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe

C:\PROGRAM FILES\BTOPENWORLD NETHELP\BIN\MPBTN.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YCOMMON.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YBRWICON.EXE

C:\PROGRAM FILES\YAHOO!\BROWSER\YBROWSER.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

F1 - win.ini: run=hpfsched

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe

O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE

O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE

O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE

O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup

O4 - HKLM\..\RunServices: [AccessRampLAN 01] "C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARUpld32.exe" -l

O4 - HKLM\..\RunServices: [AccessRampMonitor 01] "C:\PROGRAM FILES\INVERSE IP INSIGHT\BT\ARMon32a.exe"

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"

O4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg

O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE

O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O4 - HKLM\..\RunServices: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"

O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

O4 - Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe

O4 - Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2002.exe

O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe

O4 - Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE

O4 - Startup: BT Voyager Wireless Utility.lnk = C:\Program Files\BT Voyager\BT Voyager Wireless\WLM.exe

O4 - Startup: NetHelp.lnk = C:\Program Files\BTopenworld NetHelp\bin\matcli.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL

O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL

O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL

O9 - Extra button: Dell Home - {08AFFB20-FF25-11D3-88EB-A0B56CC10000} - http://www.euro.dell.com/countries/uk/enu/gen/default.htm (file missing) (HKCU)

O9 - Extra button: Homepage - {C7DE31C0-9782-11D8-88EE-009096962BCC} - http://bt.yahoo.com (file missing) (HKCU)

O9 - Extra button: BT - {C7DE31C1-9782-11D8-88EE-009096962BCC} - http://www.bt.com (file missing) (HKCU)

O12 - Plugin for .MTD: C:\PROGRA~1\INTERN~1\Plugins\npmusicn.dll

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://195.153.48.101/softlaunch/ecwplugins/ncs.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v43/yacscom.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol022.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: Yahoo! Chat 1.3 - http://cs5.chat.sc5.yahoo.com/c174/chat.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll

O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll

O20 - AppInit_DLLs: APITRAP.DLL

 

I was under the impression that Avant Browser is not malware, even though the VX2 log picked it up. Should we get rid of it or is it OK to keep? Anything else that needs to be cleaned up? Thanks again for the superb assistance.

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Hi carl235,

 

Both logs look clean.

Avant is fine.

Did your pop ups stop?

 

 

Here is some free protection you should consider:

Download and install:

 

SpywareBlaster will block bad ActiveX and malevolent cookies.

 

IESPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

 

Check for updates occaisionally.

 

And also see So how did I get infected in the first place?

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Autodad: Yes, my sister-in-law reports that her computer is OK now. No more pop-ups. And of course she is very grateful for all your help. Thanks again!!

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Glad we could help!

 

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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