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jperrie

about.com hijack

10 posts in this topic

This thing has been driving me nuts for a couple of weeks now. Here's the log from HijackThis. Any help would be greatly appreciated.

 

Logfile of HijackThis v1.98.0

Scan saved at 3:53:35 PM, on 7/24/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\WindowsSA\omniscient.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

C:\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {77D57DFA-ED6F-4F3C-A0B1-52905C632893} - C:\WINDOWS\System32\ppb.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [WinGuard Pro] C:\WINDOWS\System32\lockctrl.exe C:\WINDOWS\System32\wgp.exe

O4 - HKLM\..\Run: [pcutil] C:\WINDOWS\pcutil.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\WebRebates\System\Temp\topr1150_script0.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX25.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O18 - Filter: text/html - {B4297891-1D86-4DA1-90D2-979D82D4DA61} - C:\WINDOWS\System32\ppb.dll

O18 - Filter: text/plain - {B4297891-1D86-4DA1-90D2-979D82D4DA61} - C:\WINDOWS\System32\ppb.dll

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Please download and install the program Registry Lite from here:

 

http://www.resplendence.com/reglite

 

Once it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.

 

Once it is opened, copy and paste the below line, into the address field of Registrar Lite.

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

 

And press enter. You will now be presented with new information in the bottom right and left sections and on the right section, the name AppInit_DLLs should be highlighted. Double-click on the AppInit_DLLs entry and copy and paste the text found in the value field in your next reply to this post.

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downloaded, installed, and ran it like you said here is the what was in the value field:

 

C:\WINDOWS\System32\loghfk.dll

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Please follow these steps:

 

Step 1:

Go to Folder Options> View

 

Scroll to the bottom of the list to find the box labeled:

Use Simple File Sharing(Recommended)

Remove the check from that box and press ok.

 

Step 2:

 

Download CWShredder from this link:

http://www.spywareinfo.com/downloads/tools/CWShredder.exe

 

Save that file somewhere as we will use it later.

 

Step 3:

 

Download this file and then immediately sign off the

internet and stay off until all steps are finished.

 

 

The file to download is here:

 

http://computercops.biz/modules.php?name=F...ownload&id=1183

 

Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box.

 

After a reboot the super hidden nasty file will no longer be loaded and will be visible. This will end the constant reinstall of about:Blank.

 

Step 4:

 

Restart the Computer.

 

Find this file:

c:\windows\system32\loghfk.dll

 

Use the security tab on loghfk.dll and take ownership.

Change the 'everyone special' to

'you> with Admin rights-> FULL control

Then try to delete it, if that fails try to rename

it first to different name+ext.

 

Example:

loghfk.dll>bleh.txt

bleh.txt > badfile.111

 

Please zip that file and store it somewhere as I would like you to email it to me.

 

Now delete the original file.

 

Step 5:

 

Extract and Run CWShredder immediately.

Press the fix button to clean.

 

Restart and run hijackThis again.

Post your new log here in your next reply.

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Could not find "Use Simple File Sharing (Recommended)"

 

Could not find the file after running hiving.bat.

 

Norton is no longer finding the trojan in the C:\windows\system32\loghfk.dll

 

Here is the log file:

 

Logfile of HijackThis v1.98.0

Scan saved at 7:45:56 PM, on 7/25/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\WindowsSA\omniscient.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

C:\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [WinGuard Pro] C:\WINDOWS\System32\lockctrl.exe C:\WINDOWS\System32\wgp.exe

O4 - HKLM\..\Run: [pcutil] C:\WINDOWS\pcutil.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\WebRebates\System\Temp\topr1150_script0.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX25.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

 

Thanks

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Print out these instructions so you can read them while you clean your system.

 

 

Now close all open windows AND browsers and check these items for HJT to fix:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

 

 

Please reboot into safe mode - How do I boot into "Safe" mode?

 

Got Add/Remove Programs in the Control Panel and uninstall

WindowsSA

 

Delete these files:

 

C:\WINDOWS\System32\wsaupdater.exe

C:\DOCUME~1\JAMIEP~1\LOCALS~1\Temp\sp.html

Delete the folder:

C:\Program Files\WindowsSA

 

 

You may need to show hidden files to delete them.How to show all hidden and system files

 

The following DIRECTORY CONTENTS (But not the directory) need to be deleted while in safe mode.

* C:\Windows\Temp\

* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <=This will delete all your cached internet

content including cookies. This is recommended and strongly suggested.

* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\

* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\

* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\

* Empty your "Recycle Bin".

 

Then disable your system restore

 

1 Right-click My Computer, and then click Properties.

2 Click the System Restore tab.

3 Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box.

4 Click Apply

5 this will delete all existing restore points. Click Yes to do this.

6 Click OK.

 

Reboot into normal mode enable System Restore and post a fresh log in this thread to give you further recommendations.

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Here's the new log.

 

Logfile of HijackThis v1.98.0

Scan saved at 8:04:20 PM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

C:\WINDOWS\System32\msiexec.exe

C:\hijackthis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [WinGuard Pro] C:\WINDOWS\System32\lockctrl.exe C:\WINDOWS\System32\wgp.exe

O4 - HKLM\..\Run: [pcutil] C:\WINDOWS\pcutil.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\WebRebates\System\Temp\topr1150_script0.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX25.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

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Almost clean.

 

Close all open windows AND browsers and check these items for HJT to fix:

 

O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\WebRebates\System\Temp\topr1150_script0.htm

O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

You have RealPlayer running at Startup and this is not necessary. You can fix this with HJT, but you will also need to set it not to load in RealPlayer itself to keep it from resetting itself. This is the item to fix in HJT:

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

 

This item is considered to be resource hog that is not needed and it may be worthwhile to fix it with HJT. You will still be able to start it manually if you need it:

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

 

Go to Add/Remove Programs in the Control Panel and uninstall

 

UpromiseRemindU

WebRebates if listed.

 

Delete the folders:

C:\Program Files\UpromiseRemindU

C:\Program Files\WebRebates

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

 

And also see TonyKlein's good advice

So how did I get infected in the first place?

 

Good luck :D

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Your welcome

Glad we could help :D

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