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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Blue error messages in browser

2 posts in this topic

hey, my friend has sent me their HJT log after experiencing a blue error screen when he opens his browser window. THe log is below. The entries indicated (with ______s) are the ones i am going to advise him to 'fix'. Am i missing anything, and have i selected anything wrongly ?

 

Thanks

 

Skip

 

 

 

 

Logfile of HijackThis v1.97.7

Scan saved at 19:44:27, on 25/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

 

________________________________________________________

C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe

________________________________________________________

 

C:\WINDOWS\system.exe

 

?______________________________________?

C:\windows\system32\cmss.exe

C:\WINDOWS\System32\oeebctm.exe

?______________________________________?

 

C:\Program Files\WindowsSA\omniscient.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

 

________________________________________________________

C:\Documents and Settings\Andrew\Application Data\ttuh.exe

________________________________________________________

 

C:\WINDOWS\System32\kit.exe

C:\Program Files\ntl\broadband medic\bin\mpbtn.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\WINDOWS\wanmpsvc.exe////////////////////////////

C:\WINDOWS\System32\wuauclt.exe

C:\WINDOWS\system.exe

C:\WINDOWS\System32\taskmgr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Andrew\My Documents\My Received Files\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html

 

________________________________________________________

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll

________________________________________________________

 

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll??????

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: (no name) - {6FFA662F-9042-1BB2-835E-6D5579A72D1A} - C:\WINDOWS\System32\pezybcj.dll??????????????????

O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-gb\msntb.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [system32] C:\WINDOWS\system.exe

O4 - HKLM\..\Run: [cmssSystemProcess] c:\windows\system32\cmss.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load

O4 - HKLM\..\Run: [ptqclar] C:\WINDOWS\System32\oeebctm.exe

 

________________________________________________________

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

________________________________________________________

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe

O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

 

________________________________________________________

O15 - Trusted Zone: *.blazefind.com

O15 - Trusted Zone: *.clickspring.net

O15 - Trusted Zone: *.flingstone.com

O15 - Trusted Zone: *.mt-download.com

O15 - Trusted Zone: *.my-internet.info

O15 - Trusted Zone: *.searchbarcash.com

O15 - Trusted Zone: *.searchmiracle.com

O15 - Trusted Zone: *.skoobidoo.com

O15 - Trusted Zone: *.slotch.com

O15 - Trusted Zone: *.xxxtoolbar.com

________________________________________________________

 

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab

 

 

________________________________________________________

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4...006_regular.cab

________________________________________________________

 

 

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

 

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/2000XP/CDTInc/bridge.cab

 

 

________________________________________________________

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab

________________________________________________________

 

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab

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Sorry for the delay, if you still have problems post a fresh log please

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