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Help removing several programs


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#1 MRB068

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Posted 25 July 2004 - 09:33 PM

I have ten files in my Add/remove programs that I cannot uninstall. I have run spybot and comp is clean. Nothing in hijackthis. Here are the programs that I have:

Batch Assistant
Bridge
CasProg
Data Compiler
Indexing Function
RTL Setup
SBM OS
Search OS
URL.IE APP
Windows SR 2.0

#2 mmxx66

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Posted 04 September 2004 - 04:51 PM

Hello, sorry for the delay.

Let's have a look at a HijackThis Log.

If you don't already have HijackThis, Download HijackThis from http://www.downloads.../hijackthis.zip and create a log. Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT Delete or modify anything yet, as some of it is needed to keep your system in Good Shape.

#3 MRB068

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Posted 04 September 2004 - 06:20 PM

I just reinstalled the OS but thanks for the reply.

#4 mmxx66

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Posted 04 September 2004 - 06:26 PM

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
So how did I get infected in the first place?

Good luck :D




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