• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
Sign in to follow this  
Followers 0
dodgball_champ

wanted to now it everthing was ok

7 posts in this topic

Hello,

I just had encountered a Downloader.Trogen Virus and wanted to know if everthing is working ok. I ran adware twice and I believed it cleared up most of it. I am still suspicious that everthing is not cleared however, since my computer is running really slowly. I would appreciate further help in this matter. Thanks

 

 

 

Logfile of HijackThis v1.97.7

Scan saved at 2:01:58 PM, on 26/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\cisvc.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\BCMSMMSG.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe

C:\Program Files\Dell\AccessDirect\DadTray.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\WINDOWS\System32\wbem\wmiapsrv.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Jay\My Documents\Installer Files\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.start.shaw.ca/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Microsoft Broadband Networking.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: ICQ Pro (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AOL Instant Messenger (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{49944EB9-62D9-49F4-AD14-1B162C82986F}: NameServer = 206.47.244.110 206.47.244.87

O17 - HKLM\System\CCS\Services\Tcpip\..\{EF41167E-5A1F-4635-BF70-7D4241B1D6C5}: Domain = sympatico.ca

Share this post


Link to post
Share on other sites

Hi.

 

It looks like you are more or less all set already, but please do the following:

End the following processes by pressing ctrl+alt+del then go to the "processes" tab:

C:\WINDOWS\system32\fxssvc.exe

 

Then choose the following item in HijackThis and press "Fix Checked":

O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe

 

Now, reboot your computer and delete the following files/folders (if they are still there):

C:\WINDOWS\system32\fxssvc.exe

C:\PROGRAM FILES\Web Offer <-folder

 

Post a new HijackThis log, next. You are probably still experiencing slow-down, can you verify this?

 

Thanks.

Share this post


Link to post
Share on other sites

hey,

 

Thanks Gwyrox732 this was great help I can tell that my computer is not working as hard but it still seems a bit slow. Anyhow I did all of the recommendations and here is my follow up log:

 

 

Logfile of HijackThis v1.97.7

Scan saved at 11:35:50 PM, on 26/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\AccessDirect\DadTray.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe

C:\WINDOWS\system32\cisvc.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Documents and Settings\Jay\My Documents\Installer Files\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.start.shaw.ca/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Microsoft Broadband Networking.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: ICQ Pro (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AOL Instant Messenger (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{EF41167E-5A1F-4635-BF70-7D4241B1D6C5}: Domain = sympatico.ca

 

 

 

Thanks again the advice was a great help.

Share this post


Link to post
Share on other sites

There are a few things that could be causing slow-down. You can try some of the following things to fix it:

-You have a lot of processes running, try finding out which things you are using and ending the processes associated with the things you aren't.

-You may want to consider ErrorChecking and Defragmenting your harddrive (you can do that by going to My Computer, righ clicking the c drive, choosing Properties, and going to the Tools tab). That usually helps with slowdown.

 

If you need more specific advice or have any more questions, don't hesitate.

 

Glad I could help.

Share this post


Link to post
Share on other sites

hey Gwyrox732,

 

Thanks for the advice i'll definately will follow the instructions you gave it was a great help. Anyhow I had a minor question I was really disappointed with Norton's lack of capability to clear up the virus on my computer. I was wondering if there are anyother good antivirus tools besides adware or spybot to combat such viruses in the future. Well thanks again for all your help.

 

Take it easy,

Share this post


Link to post
Share on other sites

Norton is definately inept at removing things, and it is a resource hog to boot. If you want a free, and great alternative I use AVG Anti_virus.

 

Although, if you want the best of the best of the best. And don't mind paying a small fee, then definatley get Nod32.

 

Either one you choose, you should disable Norton (don't even bother trying to uninstall it, unless you have a couple free days to pick out all the remanants).

 

Glad I could help.

Share this post


Link to post
Share on other sites

Thanks I will definately look into the antivrius software as well. Hopefully I won't run into these problems in future. Once again I greatly appreciated all the help and the time u spent answering all my questions.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  
Followers 0