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usherer

Don't even know what I'm battling with

7 posts in this topic

Hi,

 

Would appreciate it if anyone could help me with this.

 

Sthg keeps shutting down my Internet Explorer. A black dialog box will appear, i think with the title: .../.cmd.exe

And it writes "access denied". They couldnt find the Mediaticketinstaller (something like that)

 

I have downloaded Spybot/ Hijack This/ Spy Blaster/ Lavasoft Ad-Aware.But the problem continues. Pls help!

 

 

Logfile of HijackThis v1.98.0

Scan saved at 8:56:54 PM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe

C:\WINDOWS\System32\NAVSCANNER32.EXE

C:\WINDOWS\System32\winsyst32.exe

C:\WINDOWS\System32\navsvc32.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\WinPoET Broadband Connection\WrOS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\PROGRA~1\ICQ\ICQ.exe

C:\Program Files\Adware\Ad-aware 6\Ad-aware.exe

C:\Program Files\Hijackthis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.guardian.co.uk/

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"

O4 - HKLM\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKLM\..\Run: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\Run: [Microsoft IT Update] winsyst32.exe

O4 - HKLM\..\Run: [Microsoft Update Loader] dmuvyq.exe

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\RunServices: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKLM\..\RunServices: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\RunServices: [Microsoft IT Update] winsyst32.exe

O4 - HKLM\..\RunServices: [Microsoft Update Loader] dmuvyq.exe

O4 - HKCU\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKCU\..\Run: [Microsoft Update] navsvc32.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{5FF568A1-11F0-450B-A371-419509C065AA}: NameServer = 165.21.83.88 165.21.100.88

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You're "battling" some pretty nasty worms.......w/ all other browser windows closed...& only HijackThis running...check off:

 

O4 - HKLM\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKLM\..\Run: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\Run: [Microsoft IT Update] winsyst32.exe

O4 - HKLM\..\Run: [Microsoft Update Loader] dmuvyq.exe

O4 - HKLM\..\RunServices: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKLM\..\RunServices: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\RunServices: [Microsoft IT Update] winsyst32.exe

O4 - HKLM\..\RunServices: [Microsoft Update Loader] dmuvyq.exe

O4 - HKCU\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKCU\..\Run: [Microsoft Update] navsvc32.exe

 

"Fix Checked"............Reboot to SAFE mode

How to start the computer in Safe mode

 

Show hidden files and folders-->

Show hidden files & folders

Go to:

C:\WINDOWS\System32 & delete winsyst32.exe..NAVSCANNER32.EXE..navsvc32.exe..dmuvyq.exe

reboot normally...update NAV and run a full scan.

 

Survey the situation..if you're still having problems...rescan & post a new log into your next reply.

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(NAV still scanning)

 

The black box appeared again too..

It kept saying it can't locate the MeidaTicketsInstaller.exe in Downloaded Program Files.

 

Then it'd appear:

....cmd.exe

Access was denied.

 

...svchost.exe

Access was denied.

And it goes on.

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There's an application named "mtu" that keeps appearing despite my repeated deletions.

Anyway here's the newest log. Why are the applications still there? I fixed them as you advised! :gah:

 

Logfile of HijackThis v1.98.0

Scan saved at 5:15:24 AM, on 7/28/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\navsvc32.exe

C:\WINDOWS\System32\NAVSCANNER32.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\WinPoET Broadband Connection\WrOS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\NMain.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Hijackthis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.guardian.co.uk/

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKLM\..\RunServices: [Microsoft Update] navsvc32.exe

O4 - HKLM\..\RunServices: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - HKCU\..\Run: [Microsoft Update] navsvc32.exe

O4 - HKCU\..\Run: [NAVSCANNER32] NAVSCANNER32.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{5FF568A1-11F0-450B-A371-419509C065AA}: NameServer = 165.21.83.88 165.21.100.88

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please post a fresh log.

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(Sorry. Im so distressed, i need to purge it by keep talking/posting)

 

I now recall that I couldnt locate the files in Windows\System32 after scanning so I assumed they were gone.

 

(If this helps)

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