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Karen Scott

unbelievably slow startup

6 posts in this topic

Logfile of HijackThis v1.98.0

Scan saved at 9:53:42 AM, on 07/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\WINDOWS\System32\locator.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\tcpsvcs.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe

C:\WINDOWS\explorer.exe

C:\hijackthis2\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.therecord.com/NASApp/cs/Content...d=1024321927354

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security Professional\UrlLstCk.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Search Using Express Search - C:\Program Files\Infoseek\Express\Program\webdocs\search_phrase_IE.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O15 - Trusted Zone: http://*.microsoft.com

O16 - DPF: ChatSpace Java Client 2.1.0.84N - http://about.chatspace.com/Java/cs4msn084.cab

O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/support/chipdetect/OSInfo.cab

O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://216.191.227.149/CFIDE/classes/CFJava.cab

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/support/chipdetect/SiSAutodetectNT.cab

O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {340FBD92-B7BB-11D2-8299-00104B27F81B} (ScanCtl Class) - http://outpost.zdnet.com/updates/resources/updates.cab

O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://www.installfromtheweb.com/install/iftwclix.cab

O16 - DPF: {69DEAF94-AF66-11D3-BEC0-00105AA9B6AE} (Symantec RuFSI Utility Class) - http://security2.norton.com/sa/1033/common/bin/cabsa.cab

O16 - DPF: {79177416-D485-11D3-9385-0050041872F6} (DemoShield DemoX Class) - http://www.integratedsports.net/download/DemoX/demox.cab

O16 - DPF: {8FBFE5FF-5E98-11D3-80AF-00C04FCFBC72} (SurveyCtl35 Class) - http://activex.microsoft.com/controls/mtswizards/sw35.cab

O16 - DPF: {C2FCEF4E-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI File information Class) - http://security2.norton.com/sa/1033/common/bin/cabsa.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.sunnet.sunlife.com/ceviewer/act...tivexviewer.cab

O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805/v0028/...uditControl.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{2F731AAE-83DD-4714-9997-A40DB95A8A97}: NameServer = 206.47.244.43 206.47.244.13

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sympatico.ca

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sympatico.ca

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sympatico.ca

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Is there seomthing here that is slowing my computer down?

 

 

 

 

 

StartupList report, 07/27/2004, 3:20:43 PM

StartupList version: 1.52.2

Started from : C:\hijackthis2\HijackThis.EXE

Detected: Windows XP SP1 (WinNT 5.01.2600)

Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)

* Using default options

==================================================

 

Running processes:

 

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE

C:\WINDOWS\System32\locator.exe

C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\System32\ScsiAccess.EXE

C:\WINDOWS\System32\tcpsvcs.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Intuit\QuickBooks Basic\qbw32.exe

C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\hijackthis2\HijackThis.exe

 

--------------------------------------------------

 

Listing of startup folders:

 

Shell folders Common Startup:

[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]

APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe

Microsoft Works Calendar Reminders.lnk = ?

 

--------------------------------------------------

 

Checking Windows NT UserInit:

 

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

UserInit = C:\WINDOWS\system32\userinit.exe,

 

--------------------------------------------------

 

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

 

SystemTray = SysTray.Exe

CARPService = carpserv.exe

SiSUSBRG = C:\WINDOWS\SiSUSBrg.exe

ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

URLLSTCK.exe = C:\Program Files\Norton Internet Security Professional\UrlLstCk.exe

 

--------------------------------------------------

 

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

 

(Default) =

 

--------------------------------------------------

 

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

 

ctfmon.exe = C:\WINDOWS\System32\ctfmon.exe

msnmsgr = "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

 

--------------------------------------------------

 

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

 

Shell=*INI section not found*

SCRNSAVE.EXE=*INI section not found*

drivers=*INI section not found*

 

Shell & screensaver key from Registry:

 

Shell=Explorer.exe

SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr

drivers=*Registry value not found*

 

Policies Shell key:

 

HKCU\..\Policies: Shell=*Registry value not found*

HKLM\..\Policies: Shell=*Registry value not found*

 

--------------------------------------------------

 

 

Enumerating Browser Helper Objects:

 

(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}

Web assistant - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}

(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

NAV Helper - C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

 

--------------------------------------------------

 

Enumerating Task Scheduler jobs:

 

{D34F1~1.JOB

{C9697~1.JOB

{D34F18B0-576E-11D0-B28C-00C04FD7CD22}_Karen.job

{D34F18B0-576E-11D0-B28C-00C04FD7CD22}_DEFAULT_Karen.job

{D34F18B0-576E-11D0-B28C-00C04FD7CD22}_DEFAULT_Guest.job

{D34F18B0-576E-11D0-B28C-00C04FD7CD22}_DEFAULT_Visitor.job

Symantec NetDetect .job

Symantec NetDetect.job

Lloyd Scott Enterprises Limited 1081969851.job

Norton AntiVirus - Scan my computer - Karen.job

 

--------------------------------------------------

 

Enumerating Download Program Files:

 

[Microsoft Office Template and Media Control]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL

CODEBASE = http://office.microsoft.com/templates/ieawsdc.cab

 

[OSInfo Control]

InProcServer32 = C:\WINDOWS\OSInfo.ocx

CODEBASE = http://www.sis.com/support/chipdetect/OSInfo.cab

 

[CFForm Runtime]

InProcServer32 = C:\WINDOWS\SYSTEM32\MSJAVA.DLL

CODEBASE = http://216.191.227.149/CFIDE/classes/CFJava.cab

 

[sys Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPITSTOP.DLL

CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

 

[siS_OCX Control]

InProcServer32 = C:\WINDOWS\SIS_OCX.ocx

CODEBASE = http://www.sis.com/support/chipdetect/SiSAutodetectNT.cab

 

[shockwave ActiveX Control]

InProcServer32 = C:\WINDOWS\System32\macromed\Shockwave 10\Download.dll

CODEBASE = http://download.macromedia.com/pub/shockwa...director/sw.cab

 

[scanner Class]

InProcServer32 = C:\temp\TDECntrl\TDECntrl.dll

CODEBASE = http://www.windowsecurity.com/trojanscan/TDECntrl.CAB

 

[symantec AntiVirus scanner]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\AVSNIFF.DLL

CODEBASE = http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

 

[scanCtl Class]

InProcServer32 = C:\WINDOWS\DOWNLO~2\UZDETECT.OCX

CODEBASE = http://outpost.zdnet.com/updates/resources/updates.cab

 

[Office Update Installation Engine]

InProcServer32 = C:\WINDOWS\opuc.dll

CODEBASE = http://office.microsoft.com/officeupdate/content/opuc.cab

 

[installFromTheWeb ActiveX Control]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\IFTW.DLL

CODEBASE = http://www.installfromtheweb.com/install/iftwclix.cab

 

[OPUCatalog Class]

InProcServer32 = C:\WINDOWS\SYSTEM32\opuc.dll

CODEBASE = http://office.microsoft.com/productupdates/content/opuc.cab

 

[Microsoft Office Template Downloader]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSOTD.DLL

CODEBASE = http://office.microsoft.com/ca/TemplateGallery/msotd.cab

 

[symantec RuFSI Utility Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RUFSI.DLL

CODEBASE = http://security2.norton.com/sa/1033/common/bin/cabsa.cab

 

[oucv3 Class]

InProcServer32 = C:\WINDOWS\SYSTEM32\ouv3is.dll

CODEBASE = http://officeupdate.microsoft.com/v3content/ouv3is.cab

 

[DemoShield DemoX Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\DEMOX.DLL

CODEBASE = http://www.integratedsports.net/download/DemoX/demox.cab

 

[surveyCtl35 Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\SURVEYCONTROL35.DLL

CODEBASE = http://activex.microsoft.com/controls/mtswizards/sw35.cab

 

[update Class]

InProcServer32 = C:\WINDOWS\System32\iuctl.dll

CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/...7844.2349537037

 

[symantec RuFSI File information Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\rufsi.dll

CODEBASE = http://security2.norton.com/sa/1033/common/bin/cabsa.cab

 

[symantec RuFSI Registry Information Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\rufsi.dll

CODEBASE = http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

 

[Crystal Report Viewer Control]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\CRVIEWER.DLL

CODEBASE = https://www.sunnet.sunlife.com/ceviewer/act...tivexviewer.cab

 

[ContentAuditX Control]

InProcServer32 = C:\WINDOWS\DOWNLO~2\CONTEN~1.OCX

CODEBASE = http://a840.g.akamai.net/7/840/5805/v0028/...uditControl.cab

 

[ActiveDataInfo Class]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\SymAData.dll

CODEBASE = https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

 

[{CEBC955E-58AF-11D2-A30A-00A0C903492B}]

CODEBASE = http://windowsupdate.microsoft.com/R1024/V...en/actsetup.cab

 

[shockwave Flash Object]

InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx

CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

[Microsoft Office Tools on the Web Control]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\OUTC.DLL

CODEBASE = http://officeupdate.microsoft.com/Template...nloads/outc.cab

 

[ActiveDataObj Class]

InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ACTIVEDATA.DLL

CODEBASE = https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

 

[MSN Chat Control 4.5]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\MSNChat45.ocx

CODEBASE = http://chat.msn.com/bin/msnchat45.cab

 

--------------------------------------------------

 

Enumerating Winsock LSP files:

 

NameSpace #4: C:\WINDOWS\system32\pnrpnsp.dll

NameSpace #5: C:\WINDOWS\system32\pnrpnsp.dll

 

--------------------------------------------------

 

Enumerating ShellServiceObjectDelayLoad items:

 

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll

CDBurn: C:\WINDOWS\system32\SHELL32.dll

SysTray: C:\WINDOWS\System32\stobject.dll

WebCheck: WEBCHECK.DLL

UPnPMonitor: C:\WINDOWS\System32\upnpui.dll

 

--------------------------------------------------

End of report, 10,709 bytes

Report generated in 0.680 seconds

 

Command line options:

/verbose - to add additional info on each section

/complete - to include empty sections and unsuspicious data

/full - to include several rarely-important sections

/force9x - to include Win9x-only startups even if running on WinNT

/forcent - to include WinNT-only startups even if running on Win9x

/forceall - to include all Win9x and WinNT startups, regardless of platform

/history - to list version history only

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Actually they are from 2 different computers. One at work and one at home. Sorry if I have wasted your time. The posts have not been answered so I assummed that they are OK. I will not bother you again about it.

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It's correct to have more than one thread if you are posting logs from more than one PC. But I'm confused about which goes with which.

 

(I meant that posting more than one thread for one PC wastes our time).

 

You have 2 different computers that are running slow??

Had you installed anything just before this started?

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