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hijackthis will not run


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#1 kathyinfl

kathyinfl

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Posted 27 July 2004 - 08:47 PM

My Dell Demension that is networked off my main computer has been "hijacked" by solongas. I tried to run hijackthis but no ability to use system restore. The program will not proceed with this windows function.
Many other windows functions no longer work including internet access and connection to the main computer. Is is best just to reformat and reinstall? I tried doing a windows reinstall using upgrade but it did not fix the problem and made things worse. I am not knowledgable about Windows XP. This is the first problem we have had with these computers.

#2 daveai

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Posted 02 September 2004 - 10:55 PM

Thanks for sending your HijackThis logfile. We apologize for the delay in responding. The volunteers working here are swamped, and unfortunately some requests don't get ansered in a timely manner.

If you still need some help with your problem, please respond to this with a fresh HijackThis log.

I will be notified automatically when that happens.

Thanks
daveai
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