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    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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jmommc

Please check this log

2 posts in this topic

Help! My computer is dying! I have Norton, Sybot, & Trojan Hunter. Thank You!

 

Logfile of HijackThis v1.98.0

Scan saved at 12:08:48 AM, on 7/28/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\Canon\MultiPASS\mpservic.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Thomas McMenamy\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie...ton/search.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://charter.msn.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\Pnel.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll

O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\Pnel.dll

O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [incrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c

O4 - HKLM\..\Run: [Calendar 200X Reminder] C:\Program Files\Calendar 200X\calendar.exe notes

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.charter.com/sdccommon/download/tgctlsi.cab

O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab

O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedCont...c/bin/cabsa.cab

O16 - DPF: {C3498BF0-2C07-43C8-99D0-434B038334A6} (VDLaunch Class) - http://www.catharon.com/download/plugins/ievdl2.ocx

O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab

O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www5.incredimail.com/contents/setup...er/imloader.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://pv1fd.pav1.hotmail.msn.com/activex/HMAtchmt.ocx

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

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Our apologies that no response has been forthcoming - Too many logs and too few volunteers :(

 

If you are still having a problem and due to the time pased:

  • Double click on "My Computer" to open it.
  • Double click on the local "C-Drive" to open it.
  • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
  • Please download HijackThis from any of the following locations:

    [*]Install/Unzip it into C:\HJT.

    [*]Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.

    [*]Run HijackThis, click on scan and wait for the scan to finish.

    [*]The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.

    [*]Notepad will open with a copy of the log.

    • Click on "Edit" => "Select All".
    • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.

    [*]Please post your entire log here for analysis.

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