Posted 28 July 2004 - 01:35 PM
norton windows alerted me i have a virus. (backdoor.agen) run virus check, even in safe mode, and no virus is found. the alert keeps coming up. called norton, told they are working problem. said fix could be down load next day. down loaded update, still virus alert is show up. took 5 day to make contact again, was told i don't have a virus but needed a firewall because someone was trying to attack my computer. installed zonealarm firewal. still no help.
have any idea what is going on? do i have a virus and how do i get rid of it? thank you for any help provided.
Posted 28 July 2004 - 05:26 PM
op. system is windows xp
Edited by deer, 28 July 2004 - 05:27 PM.