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    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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galfriday75

can't load library topsearch.dll

2 posts in this topic

I followed the directions in other posts, but to no avail. I would really like to uninstall Kazaa but it won't allow me because files are missing. I get the 'couldn't load library topsearch.dll" message after logging onto the computer. I ran adware, spy bot search and destroy and norton anti-virus programs as well as Hijack this (obviously). Please help me-I'm ready to just give up. If I can't use Kazaa, I'd rather delete it (uninstall) but it won't let me. I even tried to download it again seeing if it would replace existing files and nonexisting files. Below is my log. Thanks!

 

 

 

Logfile of HijackThis v1.97.7

Scan saved at 7:29:58 PM, on 7/28/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe

C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe

C:\Program Files\PopUp Killer\PopUpKiller.EXE

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe

C:\WINDOWS\msupdate.exe

c:\progra~1\intern~1\iexplore.exe

C:\documents and settings\jennifer miller\local settings\temp\k0sjCM.exe

c:\progra~1\intern~1\iexplore.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\America Online 9.0\waol.exe

C:\Program Files\America Online 9.0\shellmon.exe

C:\Program Files\America Online 9.0\aolwbspd.exe

C:\Program Files\Symantec\LiveUpdate\AUpdate.exe

C:\PROGRA~1\WINZIP\winzip32.exe

C:\PROGRA~1\WINZIP\winzip32.exe

C:\Documents and Settings\jennifer miller\Local Settings\Temp\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://prosearching.com/passthrough/index....B_PVER}&ar=home

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://easy-search.biz

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.tmqzdxuspnhfibfvoilrnw.net/TI7H...t6iAHMwLVL.html

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {64BEF46E-5A3E-44C4-9C8E-AC836D13A8F1} - C:\PROGRA~1\axiseq\lies phone.exe

O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"

O4 - HKLM\..\Run: [Wminfo] c:\windows\system32\wminfo.exe

O4 - HKLM\..\Run: [MSConfig Manager] C:\WINDOWS\msupdate.exe

O4 - HKLM\..\Run: [MEET EXTRA] C:\PROGRA~1\MP3MEA~1\MEDIA TOOL WMA.exe

O4 - HKLM\..\Run: [k0sjCM] C:\documents and settings\jennifer miller\local settings\temp\k0sjCM.exe

O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY

O4 - HKLM\..\Run: [WinInit] Win86.exe

O4 - HKLM\..\Run: [WinLogin] win32x.exe

O4 - HKLM\..\Run: [mp3 upload eggs poll] C:\Documents and Settings\All Users\Application Data\sendjumpmp3upload\regsstyle.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKCU\..\Run: [sndbass] c:\windows\system32\sndbass.exe

O4 - HKCU\..\Run: [imagemgt32] c:\windows\system32\imagemgt32.exe

O4 - HKCU\..\Run: [PowerProf] PowerProf.exe

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4...0367/wmavax.CAB

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab

O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1...pdatePortal.cab

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB

O16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB

O16 - DPF: {75F8B9B3-3776-4B1C-BD5C-D3FA70C7BD6C} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50019/QDow_AS2.cab

O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs8b.instantservice.com/jars/customerxsigned41.cab

O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.231.142.13/activex/AxisCamControl.ocx

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8148.8032407407

O16 - DPF: {B94B4225-E02E-4D3F-BADB-026F1E2F3AD7} (HttpDownloader Control) - file://C:\WINDOWS\SexDownloader.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {FB2961FD-DD24-4F8A-8A92-6F9325FF6F11} - http://www.supaseek.com/toolbar/toolbar.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{9A857177-1B24-4B6A-A2F3-6080EDFF747A}: NameServer = 205.188.146.146

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Due to the time passed, please do the following:

  1. HijackThis ...
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:

[*]Install/Unzip it into C:\HJT.

[*]Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.

[*]Run HijackThis, click on scan and wait for the scan to finish.

[*]The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.

[*]Notepad will open with a copy of the log.

  • Click on "Edit" => "Select All".
  • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.

[*]Please post your entire log here for analysis.

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