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litlone873

about: blank with "You have spyware" pop ups

9 posts in this topic

I have been Hijacked!!!! When I open IE I get the about:blank page along with one of several different pop-ups with "spyware detected" or "spyware removal.. click here!" On it. While the cute little cartoon with the computer eating the user's head is funny.. I'm getting tired of having to deal with "about:blank".

 

I have installed and run Spybot and it does not remove the "about: blank" page. I have installed HijackThis but I have no idea what to look for in order to fix it. I have gone to and read your FAQ page, and I clicked on the link for instructions to remove it but I get a broken link. Please help.

 

Here is the log from HijackThis:

 

Logfile of HijackThis v1.97.7

Scan saved at 5:50:25 PM, on 7/28/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Yahoo!\Messenger\YPager.exe

C:\WINDOWS\explorer.exe

C:\Documents and Settings\William Maynard\My Documents\Download Archive\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {4E2166F4-6060-440B-9664-DF80F9902DFF} - C:\WINDOWS\System32\pmkc.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

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Click here to download FindnFix.exe (2K/XP only!) by freeatlast. Double-click on the FINDnFIX.exe and it will install a folder called FINDnFIX on your system. Go to that folder and double-click on !LOG!.bat. The program takes a few minutes to collect the necessary information. When done post the contents of Log.txt in this thread.

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Below is the results from the log:

 

 

»»»»»»»»»*** www10.brinkster.com/expl0iter/freeatlast/FNF/ ***»»»»»»»»»

»»»»»»»»»»»»»»»»»» »»»»»»»»»»»»»»»»»» »»»»»»»»»»»»»»»»»» »»»»»»»»»»»»»»»»»»

 

Microsoft Windows XP [Version 5.1.2600]

»»»IE build and last SP(s)

6.0.2800.1106 SP1-Q810847-Q813951-Q822925-Q330994-Q823353-Q832894-Q831167

The type of the file system is NTFS.

C: is not dirty.

 

Thu 29 Jul 04 14:37:21

2:37pm up 0 days, 0:14

 

»»»»»»»»»»»»»»»»»»*** Note! ***»»»»»»»»»»»»»»»»

The list will produce a small database of files that will match certain criteria.

You must know how to ID the file based on the filters provided in

the scan, as not all the files flagged are bad.

Ex: read only files, s/h files, last modified date. size, etc.

The filters provided should help narrow down the list, and hopefully

pinpoint the culprit.

Along with that,registry scan logged at the end should match the

corresponding file(s) listed.

»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Unless the file match the entire criteria, it should not be pointed to remove

without attempting to confirm it's nature!

»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

At times there could be several (legit) files flagged, and/or duplicate culprit file(s)!

If in doubt, always search the file(s) and properties according to criteria!

 

The file(s) found should be moved to \FINDnFIX\"junkxxx" Subfolder

»»»»»»»»»»»»»»»»»»***LOG!***(*updated 7/29)»»»»»»»»»»»»»»»»

 

»»»*»»»*Use at your own risk!»»»*»»»*

 

Scanning for file(s)...

»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»

»»»»» (*1*) »»»»» .........

»»Locked or 'Suspect' file(s) found...

 

 

»»»»» (*2*) »»»»»........

 

»»»»» (*3*) »»»»»........

 

No matches found.

 

unknown/hidden files...

 

No matches found.

 

»»»»» (*4*) »»»»».........

Sniffing..........

Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

 

SNiF 1.34 statistics

 

Matching files : 0 Amount in bytes : 0

Directories searched : 1 Commands executed : 0

 

Masks sniffed for: *.DLL

 

»»»»»(*5*)»»»»»

 

»»»»»(*6*)»»»»»

 

»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»

»»»»»Search by size...

 

 

No matches found.

 

No matches found.

 

No matches found.

 

Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

 

SNiF 1.34 statistics

 

Matching files : 0 Amount in bytes : 0

Directories searched : 1 Commands executed : 0

 

Masks sniffed for: *.DLL

Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

 

SNiF 1.34 statistics

 

Matching files : 0 Amount in bytes : 0

Directories searched : 1 Commands executed : 0

 

Masks sniffed for: *.DLL

Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

 

SNiF 1.34 statistics

 

Matching files : 0 Amount in bytes : 0

Directories searched : 1 Commands executed : 0

 

Masks sniffed for: *.DLL

 

»»Size of Windows key:

(*Default-450 *No AppInit-398 *fake(infected)-448,504,512...)

 

Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 450

 

»»Dumping Values........

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

DeviceNotSelectedTimeout = 15

GDIProcessHandleQuota = REG_DWORD 0x00002710

Spooler = yes

swapdisk =

TransmissionRetryTimeout = 90

USERProcessHandleQuota = REG_DWORD 0x00002710

AppInit_DLLs =

 

»»Security settings for 'Windows' key:

 

 

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above

Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)

This program is Freeware, use it on your own risk!

 

Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:

(ID-NI) ALLOW Read BUILTIN\Users

(ID-IO) ALLOW Read BUILTIN\Users

(ID-NI) ALLOW Full access BUILTIN\Administrators

(ID-IO) ALLOW Full access BUILTIN\Administrators

(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM

(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM

(ID-NI) ALLOW Full access BILL\William Maynard

(ID-IO) ALLOW Full access CREATOR OWNER

 

Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:

Read BUILTIN\Users

Full access BUILTIN\Administrators

Full access NT AUTHORITY\SYSTEM

Full access BILL\William Maynard

 

 

»»Member of...: (Admin logon required!)

User is a member of group BILL\None.

User is a member of group \Everyone.

User is a member of group BUILTIN\Administrators.

User is a member of group BUILTIN\Users.

User is a member of group \LOCAL.

User is a member of group NT AUTHORITY\INTERACTIVE.

User is a member of group NT AUTHORITY\Authenticated Users.

 

 

»»»»»»Backups created...»»»»»»

2:38pm up 0 days, 0:16

Thu 29 Jul 04 14:38:32

 

A C:\FINDnFIX\keyback.hiv

--a-- - - - - - 8,192 07-29-2004 keyback.hiv

A C:\FINDnFIX\keys1\winkey.reg

--a-- - - - - - 287 07-29-2004 winkey.reg

*Temp backups...

.

..

keyback2.hi_

winkey2.re_

 

 

C:\FINDNFIX\

JUNKXXX Thu Jul 29 2004 2:37:20p .D... <Dir>

 

1 item found: 0 files, 1 directory.

 

»»Performing string scan....

00001150:c ~ A T c

00001190: ~ A T c vk } DeviceNotSelecte

000011D0:dTimeout 1 5 ( vk ' z GDIProce

00001210:ssHandleQuotax} 9 0 imeout vk P Spooler

00001250: y e s =t vk swapdisk 0

00001290:` vk TransmissionRetryTimeout vk

000012D0: ' zUSERProcessHandleQuota 0 `

00001310: vk AppInit_DLLs

00001350:

00001390:

000013D0:

00001410:

00001450:

00001490:

000014D0:

00001510:

00001550:

00001590:

000015D0:

 

---------- WIN.TXT

AppInit_DLLs

--------------

--------------

$011C0: DeviceNotSelectedTimeout

$01208: GDIProcessHandleQuotax

$012B0: TransmissionRetryTimeout

$012DF: zUSERProcessHandleQuota

$01330: AppInit_DLLs

--------------

--------------

No strings found.

 

--------------

--------------

REGEDIT4

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"DeviceNotSelectedTimeout"="15"

"GDIProcessHandleQuota"=dword:00002710

"Spooler"="yes"

"swapdisk"=""

"TransmissionRetryTimeout"="90"

"USERProcessHandleQuota"=dword:00002710

"AppInit_DLLs"=""

 

A handle was successfully obtained for the

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows key.

This key has 0 subkeys.

The AppInitDLLs value exists and reports as 2 bytes, including the 2 for string termination.

 

[AppInitDLLs]

Ansi string : ""

0000 00 00 | ..

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No hidden file. Could you click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1 Reboot when done.

 

Click here to download Ad-Aware and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options:

 

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

 

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

 

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

 

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

 

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

 

Reboot when done. Rescan with HJT and post a new log here for a final check over.

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Ok, followed instructions. Here is newest log:

 

Logfile of HijackThis v1.97.7

Scan saved at 1:15:55 PM, on 7/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Documents and Settings\William Maynard\My Documents\Download Archive\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {65C841FF-9544-42E6-AD7E-B74DEC16C1FA} - C:\WINDOWS\System32\pmkc.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

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Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O4 - HKLM\..\RunServices: [Microsoft Update] msawindows.exe

 

Reboot when done, rescan with HJT and post a new log here for a final check over.

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Damn Malware!!! It's still there!!! Followed your directions. Here is the latest log:

 

Logfile of HijackThis v1.97.7

Scan saved at 3:03:39 PM, on 7/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\Documents and Settings\William Maynard\My Documents\Download Archive\HijackThis.exe

C:\WINDOWS\System32\wuauclt.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {65C841FF-9544-42E6-AD7E-B74DEC16C1FA} - C:\WINDOWS\System32\pmkc.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Yahoo! Login (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

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Could you click here to download the latest HijackThis. Doubleclick the file, click Unzip and it will save the application to C:\HijackThis. Run it from there to scan your computer. Post a new log - let's see if there are any further clues in there.

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Hopefully this tells you something helpful:

 

Logfile of HijackThis v1.98.0

Scan saved at 3:54:01 PM, on 7/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SBC\Connection Manager\CManager.exe

C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe

C:\WINDOWS\System32\wuauclt.exe

C:\PROGRA~1\Yahoo!\browser\YBrowser.exe

C:\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {65C841FF-9544-42E6-AD7E-B74DEC16C1FA} - C:\WINDOWS\System32\pmkc.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O18 - Filter: text/html - {9C482F0E-2581-46EB-BFC9-36841B62175A} - C:\WINDOWS\System32\pmkc.dll

O18 - Filter: text/plain - {9C482F0E-2581-46EB-BFC9-36841B62175A} - C:\WINDOWS\System32\pmkc.dll

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