• Announcements

    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
Sign in to follow this  
Followers 0
jflynnde

StartPage-DU Trojan

57 posts in this topic

Grinler,

 

I've followed your instructions and imported the "restore.hiv" file which you provided. I then re-booted and ran hijack this; here is the latest log:

 

Logfile of HijackThis v1.98.2

Scan saved at 9:47:34 PM, on 10/25/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\Program Files\McAfee.com\MPS\mscifapp.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\WINDOWS\System32\RUNDLL32.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Creative\ShareDLL\Mediadet.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Hijackthis\HijackThis.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\System32\imapi.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...81/mcinsctl.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,19/mcgdmgr.cab

O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwebinsta...es/vzWebIns.CAB

 

 

 

Pc is acting pretty good; no more reports of lost DLL files and hopefully this log will show I'm clean. I REALLY appreciate your help.

 

Thanks,

jflynnde

Share this post


Link to post
Share on other sites

Fix these:

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure

 

 

Reboot and post a hopefully last log :)

Share this post


Link to post
Share on other sites

Grinler,

 

I did as you suggested and cleaned up those few items; here is the log following that action:

 

Logfile of HijackThis v1.98.2

Scan saved at 7:09:22 PM, on 10/26/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\Program Files\McAfee.com\MPS\mscifapp.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

C:\Program Files\Creative\ShareDLL\CtNotify.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\WINDOWS\System32\RUNDLL32.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Creative\ShareDLL\Mediadet.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\MsPMSPSv.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

C:\WINDOWS\System32\wuauclt.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Hijackthis\HijackThis.exe

 

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...81/mcinsctl.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg...,19/mcgdmgr.cab

O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwebinsta...es/vzWebIns.CAB

 

 

 

Thanks,

jflynnde

Share this post


Link to post
Share on other sites

Log looks clean...great job!

 

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.
     
    You can find instructions on how to enable and reenable system restore here:
     
    Managing Windows Millenium System Restore
     
    or
     
    Windows XP System Restore Guide
     
    Renable system restore with instructions from tutorial above
     
     
  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:

    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

      [*]Next press the Apply button and then the OK to exit the Internet Properties page.

       

      [*]Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

       

      See this link for a listing of some online & their stand-alone antivirus programs:

       

      Virus, Spyware, and Malware Protection and Removal Resources

       

       

      [*]Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

       

       

      [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

       

      For a tutorial on Firewalls and a listing of some available ones see the link below:

       

      Understanding and Using Firewalls

       

       

      [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

       

       

      [*]Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

       

      A tutorial on installing & using this product can be found here:

       

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

       

       

      [*]Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

       

      A tutorial on installing & using this product can be found here:

       

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

       

       

      [*]Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

       

      A tutorial on installing & using this product can be found here:

       

      Using SpywareBlaster to protect your computer from Spyware and Malware

       

       

      [*]Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

      Follow this list and your potential for being infected again will reduce dramatically.

       

      Glad I was able to help.


Share this post


Link to post
Share on other sites

Grinler,

 

I can't thank you enough; my PC is acting like it's original self. I appreciate your patience and understanding; your advice was top notch and instructions were easy to follow.

 

Again; thanks a lot!

jflynnde

Share this post


Link to post
Share on other sites

Glad to see you were able to resolve your problem.

 

If you need this topic reopened, please request this by sending the moderating team

an email with the address of the thread. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  
Followers 0