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ie hangs pointer turns to cross hair


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#1 neilcoyle

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Posted 29 July 2004 - 05:05 AM

please help recently for no apparent reason ie keeps hanging the only way of closing it is to switch of machine by mains. also mouse pointer turns to cross hair sometimes. please help as adware and spybot both clear. hijack this report below i hope someone can put my paranoid mind to rest. thanks

Logfile of HijackThis v1.97.7
Scan saved at 10:40:49, on 29/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Wireless Device\Wireless Keyboard\Magickey.exe
C:\Program Files\Wireless Device\Wireless Mouse\MouseAp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Wireless Device\Wireless Keyboard\osd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\explorer.exe
C:\Program Files\NewsLeecher\newsLeecher.exe
C:\Program Files\NewsLeecher\newsLeecher.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BitTornado\btdownloadgui.exe
D:\Shared\software\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft...er=6&ar=msnhome
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft...B_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft...=ie&ar=iesearch
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Enable Wireless Keyboard Driver.lnk = C:\Program Files\Wireless Device\Wireless Keyboard\Magickey.exe
O4 - Global Startup: Enable Wireless Optical Mouse Driver.lnk = C:\Program Files\Wireless Device\Wireless Mouse\MouseAp.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...ol_v1-0-3-9.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8115.5988888889
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

#2 neilcoyle

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Posted 29 July 2004 - 12:47 PM

arghhhhh am gonna end up with one broken screen shortly every time this happens i lose a shoe to the computer :blush:

#3 nasdaq

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Posted 03 August 2004 - 09:01 AM

Hello neilcoyle,

Just so that you know you are not being ignored - I will handle this case for you but
I need to ask for your patience while I review the log.
Please keep an eye on this message for a resolution.

p.s. I will document your duplicate poste Topic 18410. Do not reply to it.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

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Adam Smith Glasgow, 1760

#4 neilcoyle

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Posted 03 August 2004 - 09:56 AM

ok not a problem nasdaq thanks buddy i had almost given up but hey patience is a virtue when it comes to these things

#5 nasdaq

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Posted 03 August 2004 - 10:11 AM

Hello neilcoyle,

Your problem with your computer hanging often may be caused by your Netropa’s OnScreen Display System.

Click the TASK icon on this page and select the letter "O" then search for " OSD"
http://www.answersthatwork.com/
There may be your solution. Make sure you have the correct drivers and that it's compatible with your hardware.

Your log is clean.
*
Here are some suggestions to reduce the potential for spyware infection in the future. I strongly recommend installing the following :
  • SpywareBlaster - It will prevent most spyware from ever being installed.
  • SpywareGuard - It offers realtime protection from spyware installation attempts.
  • IE-Spyad - IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
I also recommend reading this article.
How did I get infected in the first place?
http://forums.net-in...?showtopic=3051
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#6 WinHelp2002

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Posted 25 September 2004 - 07:16 AM

Since this issue appears resolved ...

If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
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Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file




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