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Page cannot be displayed - Please Advise!

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#1 pc95



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Posted 29 July 2004 - 09:41 AM

Hi, running win98 and I'm only able to pull up my homepage - Yahoo, and even then it only reveals some links. All other web pages (google, espn, weather etc etc) come up as "Page Cannot be Displayed error)" The cable modem company has said it can ping my IP address, but when I try a Ping or Trace Route command from my laptop I get timeouts. Also tried to install and uninstall ethernet adapter and TCP/IP. Can someone please advise? From what I've been reading it might be some sort of Winsock error? Can someone interpret the protocol handlers
of my LSP info?

Really appreciate a heads up! Here are hijackthis and LSP information:

1. Hijackthis Log

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explore 6.0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=localhost:8080;gopher=localhost:8080;http=localhost:8080;https=localhost:808
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - URLSearchHook: {0000031A-0000-0000-C000-000000000046} - - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {AAD68411-5B98-11D3-9B52-00001C0007B3} (EonX 3.0.0) - http://www.realityob..._1_135/eonx.cab
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai..../v6/brix6ie.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7954.5212152778
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell..../SysProfLCD.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB

2. LSP Fix Utility

File Description
rnr20.dll....................DNS Name Space Provider
mswsosp.dll...............(Protocol handler)
msafd.dll...................(Protocol handler)
rsvpsp.dll..................(Protocol handler)

#2 12g


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Posted 29 July 2004 - 11:20 AM

Hi there,

Please do this first;

You are running hijackthis from your desktop, this is not a good idea because when we do a fix hijackthis will create backups and they will be spread all over your desktop. Can you please create a folder in My Documents and call it Hijack (or something similar) like this C:\HJT\HijackThis.exe. Then extract hijackthis into the folder you have created and run it from there. When you have done that, delete the copy of hijackthis that you have on your desktop.


The header of your log is missing, please repost the full logfile. First make sure you have version 1.98 of HijackThis.

If not do this;

Update HijackThis to version 1.98
run HijackThis
select config> misc tools and select "update online". then yes.
Run a scan and post a new Hijackthis log after you are done.

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