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eqcody

Home web change problem

4 posts in this topic

I have scanned my computer numberous times with ad ware 6.0 and spyware blaster and with spybot search and destroy but this web page continues to come up as my home page. res://eylwa.dll/index.html#12802.

 

I can't get rid of it and don't know what to do now. Please help!

 

Computer illiterate

 

Logfile of HijackThis v1.97.7

Scan saved at 11:22:01 PM, on 7/28/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\SYSTEM\SSDPSRV.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE

C:\WINDOWS\IEAR.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE

C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\WINDOWS\MFCVV.EXE

C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\WINDOWS\SYSTEM\RNAAPP.EXE

C:\WINDOWS\SYSTEM\TAPISRV.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\TEMP\TD_0007.DIR\HIJACKTHIS.EXE

C:\WINDOWS\SYSTEM\PSTORES.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eylwa.dll/sp.html#12802

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://eylwa.dll/index.html#12802

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://eylwa.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eylwa.dll/sp.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://eylwa.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eylwa.dll/sp.html#12802

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r6.attbi.com:8000

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *r6.attbi.com;<local>

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.yahoo.com

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {588BE118-7AD1-CA3F-D1EC-8EEC7376238F} - C:\WINDOWS\SYSTEM\NTJY.DLL

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-US\MSNTB.DLL

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask

O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"

O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE

O4 - HKLM\..\Run: [MFCVV.EXE] C:\WINDOWS\MFCVV.EXE

O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding

O4 - HKLM\..\RunServices: [iEAR.EXE] C:\WINDOWS\IEAR.EXE

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: Creating Keepsakes Scrapbook Designer Event Reminder.lnk = C:\Program Files\Scrapbook Designer\scrapremind.exe

O9 - Extra button: PartyPoker.com (HKLM)

O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...B?1077588003120

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...380/mcfscan.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

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Reboot your computer into Safe Mode

 

Then I want you to fix some of those entries. Please do the following:

 

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

 

How to see hidden files in Windows

 

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eylwa.dll/sp.html#12802

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://eylwa.dll/index.html#12802

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://eylwa.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eylwa.dll/sp.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://eylwa.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eylwa.dll/sp.html#12802

O2 - BHO: (no name) - {588BE118-7AD1-CA3F-D1EC-8EEC7376238F} - C:\WINDOWS\SYSTEM\NTJY.DLL

O4 - HKLM\..\Run: [MFCVV.EXE] C:\WINDOWS\MFCVV.EXE

O4 - HKLM\..\RunServices: [iEAR.EXE] C:\WINDOWS\IEAR.EXE

O9 - Extra button: PartyPoker.com (HKLM)

O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)

 

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\eylwa.dll

C:\WINDOWS\SYSTEM\NTJY.DLL

C:\WINDOWS\IEAR.EXE

C:\WINDOWS\MFCVV.EXE

 

Reboot your computer to go back to normal mode and please run two online virus scans:

 

http://housecall.antivirus.com/

http://www.pandasoftware.com/activescan/

 

Then let us know if its working better and what the scans found.

 

Also post a new log

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Here is a list that you informed me to copy paste after all of your instructions.

 

It seems that the problem has been fixed. My homepage is back to normal. But please let me know if there is something else or if I have done something wrong! Thank you so much

 

Errone

 

 

Logfile of HijackThis v1.97.7

Scan saved at 7:45:31 PM, on 8/4/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\SYSTEM\SSDPSRV.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE

C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE

C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE

C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\WINDOWS\SYSTEM\RNAAPP.EXE

C:\WINDOWS\SYSTEM\TAPISRV.EXE

C:\WINDOWS\TEMP\TD_0002.DIR\HIJACKTHIS.EXE

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.yahoo.com

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask

O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"

O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE

O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r

O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\MCAFEE.COM\SHARED\MCAPPINS.EXE /v=3 /cleanup

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [sSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: Creating Keepsakes Scrapbook Designer Event Reminder.lnk = C:\Program Files\Scrapbook Designer\scrapremind.exe

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...B?1077588003120

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...380/mcfscan.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab

O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

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Log looks clean..great job!

 

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
     

    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
         
      2. Change the Download unsigned ActiveX controls to Disable
         
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
         
      4. Change the Installation of desktop items to Prompt
         
      5. Change the Launching programs and files in an IFRAME to Prompt
         
      6. Change the Navigate sub-frames across different domains to Prompt
         
      7. When all these settings have been made, click on the OK button.
         
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

      [*]Next press the Apply button and then the OK to exit the Internet Properties page.

       

      [*]Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

       

      See this link for a listing of some online & their stand-alone antivirus programs:

       

      Virus, Spyware, and Malware Protection and Removal Resources

       

       

      [*]Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

       

       

      [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

       

      For a tutorial on Firewalls and a listing of some available ones see the link below:

       

      Understanding and Using Firewalls

       

       

      [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

       

       

      [*]Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

       

      A tutorial on installing & using this product can be found here:

       

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

       

       

      [*]Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

       

      A tutorial on installing & using this product can be found here:

       

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

       

       

      [*]Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

       

      A tutorial on installing & using this product can be found here:

       

      Using SpywareBlaster to protect your computer from Spyware and Malware

       

       

      [*]Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

      Follow this list and your potential for being infected again will reduce dramatically.

       

      Glad I was able to help.


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