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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Lysir

IE Browser redirect

39 posts in this topic

I been having probelsm with Internet Explorer lately, everytime I go to a website it redirects me to here4search.com. I tried running adware to delete any spyware but it doesn't work out and apprantly I keep detecing CoolWeb files when scanning. On top of that, my media player was infected with some trojan, I deleted the file but now I can't start mediaplayer.

Please Help!! Thanks

 

Below is my hijackthis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 10:29:16 AM, on 7/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\vcdplayx.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\AIM\aim.exe

C:\WINDOWS\System32\gnl.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Program\netscape.exe

C:\WINDOWS\System32\cidaemon.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Documents and Settings\Phipson Wu\Desktop\HijackThis.exe

 

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\chne3oym0url2z.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [bzres] C:\WINDOWS\System32\gnl.exe

O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: winlogin.exe

O8 - Extra context menu item: Download all by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddLink.html

O9 - Extra button: Short Message (HKLM)

O9 - Extra button: 3721CMail (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .avi: C:\Program Files\Program\PLUGINS\npavi32.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/ddm_control.CAB

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/25e535b88b2d2801a402/netzip/RdxIE6.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7844.9606597222

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC726C1B-793C-492E-AE4F-4D2B2CB535F4}: NameServer = 128.125.226.2 128.125.150.1

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sorry about that. here's the new log

 

Logfile of HijackThis v1.98.0

Scan saved at 10:54:27 AM, on 7/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\vcdplayx.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\AIM\aim.exe

C:\WINDOWS\System32\gnl.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\Program\netscape.exe

C:\Documents and Settings\Phipson Wu\Desktop\HijackThis.exe

 

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\chne3oym0url2z.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [bzres] C:\WINDOWS\System32\gnl.exe

O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: winlogin.exe

O8 - Extra context menu item: Download all by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddLink.html

O9 - Extra button: Short Message - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/ie/index.htm (file missing)

O9 - Extra button: 3721CMail - {5D73EE86-05F1-49ed-B850-E423120EC329} - http://cmail.3721.com?fb=client (file missing)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .avi: C:\Program Files\Program\PLUGINS\npavi32.dll

O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/ddm_control.CAB

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/25e535b88b2d2801a402/netzip/RdxIE6.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC726C1B-793C-492E-AE4F-4D2B2CB535F4}: NameServer = 128.125.226.2 128.125.150.1

O20 - AppInit_DLLs: 8ezur1ukh9mk.tlb

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Your log shows that you are seriously behind on windows updates. It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed. Then post a new log.

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Is there a way to find out what updates I need without scanning? I can't complete the process because it the scan feature requires IE, but i keep getting redirected.

....

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I want you to fix some of those entries. Please do the following:

 

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

 

How to see hidden files in Windows

 

 

Please make sure all windows and folders are closed down and run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

 

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\chne3oym0url2z.dll

O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe

O4 - HKCU\..\Run: [bzres] C:\WINDOWS\System32\gnl.exe

O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll

O4 - Global Startup: winlogin.exe

O9 - Extra button: Short Message - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/ie/index.htm (file missing)

O9 - Extra button: 3721CMail - {5D73EE86-05F1-49ed-B850-E423120EC329} - http://cmail.3721.com?fb=client (file missing)

O12 - Plugin for .avi: C:\Program Files\Program\PLUGINS\npavi32.dll

O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/ddm_control.CAB

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/25e535b88b2d2801a402/netzip/RdxIE6.cab

O20 - AppInit_DLLs: 8ezur1ukh9mk.tlb

 

Reboot your computer into Safe Mode and delete the following files:

 

Then delete these files or directories (Do not be concerned if they do not exist)

CC:\WINDOWS\System32\matrixhere.exe

C:\WINDOWS\System32\chne3oym0url2z.dll

C:\WINDOWS\System32\gnl.exe

c:\windows\system32\image.dll or c:\windows\image.dll

c:\windows\system32\winlogin.exe or c:\windows\winlogin.exe (careful you delete the specific file as there is one that is similar to this in spelling)

 

 

Disable System Restore. You can find instructions on how to enable and reenable system restore here:

 

Managing Windows Millenium System Restore

or

 

Windows XP System Restore Guide

 

Renable system restore with instructions from tutorial above

 

Reboot your computer to go back to normal mode and post a new log.

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I want you to fix some of those entries. Please do the following:

 

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

 

How to see hidden files in Windows

 

 

Please make sure all windows and folders are closed down and run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)

O4 - HKLM\..\Run: [zqdgdfo] C:\WINDOWS\lrptmrjh.exe

 

 

Reboot your computer into Safe Mode and delete the following files:

 

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\lrptmrjh.exe

 

Disable System Restore. You can find instructions on how to enable and reenable system restore here:

 

Managing Windows Millenium System Restore

or

 

Windows XP System Restore Guide

 

Renable system restore with instructions from tutorial above

 

Reboot your computer to go back to normal mode and post a new log.

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ok....I followed the instructions as best as i can, here's the new log

 

Logfile of HijackThis v1.98.0

Scan saved at 6:39:18 PM, on 7/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\vcdplayx.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\Hjack\HijackThis.exe

 

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\kehjluatp7g.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: winlogin.exe

O8 - Extra context menu item: Download all by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddLink.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O15 - Trusted Zone: *.greg-search.com

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC726C1B-793C-492E-AE4F-4D2B2CB535F4}: NameServer = 128.125.226.2 128.125.150.1

 

thanks

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Yes critical updates and windowsupdate is the same thing

 

I want you to fix some of those entries. Please do the following:

 

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

 

How to see hidden files in Windows

 

 

Please make sure all windows and folders are closed down and run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\kehjluatp7g.dll

O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32

O4 - Global Startup: winlogin.exe

O15 - Trusted Zone: *.greg-search.com Fix this unless you know the domain

 

 

Reboot your computer into Safe Mode and delete the following files:

 

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\System32\kehjluatp7g.dll

C:\PROGRA~1\3721\helper.dll

winlogin.exe (search for this file and delete it)

 

 

Disable System Restore. You can find instructions on how to enable and reenable system restore here:

 

Managing Windows Millenium System Restore

or

 

Windows XP System Restore Guide

 

Renable system restore with instructions from tutorial above

 

Reboot your computer to go back to normal mode and post a new log.

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I can't seem to fix winlogin.exe. It says it's running but it's not in task manager and when i search for the file in safe mode, I couldn't find it.

 

This is the new log.. Thanks

 

Logfile of HijackThis v1.98.0

Scan saved at 9:43:52 PM, on 7/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\vcdplayx.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\AIM\aim.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\Hjack\HijackThis.exe

 

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: winlogin.exe

O8 - Extra context menu item: Download all by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddLink.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC726C1B-793C-492E-AE4F-4D2B2CB535F4}: NameServer = 128.125.226.2 128.125.150.1

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Do you have your computer set to show all files including system and protected files?

 

Click on start, run and type C:\documents and settings\all users\start menu\Programs\Startup and press the OK button. Do you see a file called winlogin.exe in that folder? If so delete it.

 

Click on start, run and type C:\documents and settings\all users\start menu\Programs\Startup and press the OK button. Do you see a file called winlogin.exe in that folder? If so delete it.

 

Click on start, run and type C:\documents and settings\Default User\Start Menu\Programs\Startup and press the OK button. Do you see a file called winlogin.exe in that folder? If so delete it.

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Ok, Done. this is the new log

 

Logfile of HijackThis v1.98.0

Scan saved at 9:55:14 AM, on 7/30/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\vcdplayx.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\AIM\aim.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\WINDOWS\System32\cidaemon.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\Hjack\HijackThis.exe

 

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore

O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [sTYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O8 - Extra context menu item: Download all by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddList.html

O8 - Extra context menu item: Download by Net Transport - C:\PROGRA~1\Xi\NETTRA~1\NTAddLink.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC726C1B-793C-492E-AE4F-4D2B2CB535F4}: NameServer = 128.125.226.2 128.125.150.1

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Nothing now....your clean. Great job!!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  1. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
     
    See this link for a listing of some online & their stand-alone antivirus programs:
     
    Virus, Spyware, and Malware Protection and Removal Resources
     
     
  2. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
     
     
  3. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
     
    For a tutorial on Firewalls and a listing of some available ones see the link below:
     
    Understanding and Using Firewalls
     
     
  4. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
     
     
  5. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
     
    A tutorial on installing & using this product can be found here:
     
    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
     
     
  6. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
     
    A tutorial on installing & using this product can be found here:
     
    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
     
     
  7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
     
    A tutorial on installing & using this product can be found here:
     
    Using SpywareBlaster to protect your computer from Spyware and Malware
     
     
  8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

 

Glad I was able to help.

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hmph, h aving a hard time installing the windows service pack 1 (express). It keep saying an sys file in open or run by another program. but i pretty much closed everything, that i can and still it doesn't work

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