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calcaneus

Help! res ://rlbus.dll/index.html#96676 is IE page

6 posts in this topic

Hello! I am fairly computer illiterate and have noticed today, for the first time, that my IE 6.0 home page is res://rlbus.dll/index.html#96676 and is accompanied by several popups. I noticed appam.exe and netxv32.exe running in the Active Process list on task manager. At boot-up, appmw.exe, iekx32.exe, and imapi.exe. appear transiently.

 

I followed some of the instruction on this site's webpage regarding spyware infection removal. I have downloaded and run Spybot 1.3 which found 5 DSO exploits in the registry. These recur after a spyware fix. I downloaded Ad-aware today and ran it. It found some hijack anomalies that also recurred. I have some log files of both if you would like to see the reports. I have installed hijackthis and run it, but do not understand what to do now.

 

Please help!

 

Thanks Joe

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Please download about:buster from here: http://www.downloads.subratam.org/AboutBuster.zip

 

Don't run it yet.

 

Now, please reboot into safemode (safe mode instructions).

Start it, hit Ok, Start, And Ok again to start the scan. It will generate a log.

 

Run it two times in safe mode and please post both of the logs that it creates.

 

Also, please run HJT in normal mode and post the contents of that log here. HJT can be downloaded here: http://www.downloads.subratam.org/hijackthis.zip

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Hi and thanks for the quick intervention!

 

Results of logs:

 

-- Scan 1 --------

About:Buster Version 1.5

Deleted Service Key Successfully!

Removed! : C:\WINDOWS\cyrijj.dat

Removed! : C:\WINDOWS\khpqbc.dat

Removed! : C:\WINDOWS\mtjefw.dat

Removed! : C:\WINDOWS\netoh32.exe

Removed! : C:\WINDOWS\qaizf.dat

Removed! : C:\WINDOWS\ypppzb.dat

Removed! : C:\WINDOWS\System32\mfcfd.exe

Removed! : C:\WINDOWS\System32\wxxdl.dat

Removed! : C:\WINDOWS\System32\xpdfv.dat

Attempted Clean Of Temp folder.

Removed Uninstall Key (HSA)

Removed Uninstall Key (SE)

Removed Uninstall Key (SW)

Pages Reset... Done!

 

-- Scan 2 --------

About:Buster Version 1.5

Main Service Key Not Found!

Attempted Clean Of Temp folder.

Pages Reset... Done!

 

Results of HJT Log:

 

Logfile of HijackThis v1.98.0

Scan saved at 4:56:57 PM, on 7/29/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\HPConfig.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\appam.exe

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe

C:\windows\system\hpsysdrv.exe

C:\PROGRA~1\HPONE-~1\OneTouch.EXE

C:\Program Files\Apoint2K\Apoint.exe

C:\WINDOWS\System32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\netxv32.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\WINDOWS\System32\wuauclt.exe

C:\hijackthis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rlbvs.dll/sp.html#96676

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://rlbvs.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://rlbvs.dll/index.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rlbvs.dll/sp.html#96676

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rlbvs.dll/sp.html#96676

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://rlbvs.dll/index.html#96676

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {461B6EFD-230C-BCDF-DDF3-63EE7DCC6733} - C:\WINDOWS\system32\mshq32.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe

O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

O4 - HKLM\..\Run: [netxv32.exe] C:\WINDOWS\system32\netxv32.exe

O4 - HKLM\..\Run: [THGuard] C:\Program Files\TrojanHunter 3.9\THGuard.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center

O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{C5687902-8A5B-4E84-AAA0-74A13F97B92A}: Domain = stanford.edu

O17 - HKLM\System\CCS\Services\Tcpip\..\{C5687902-8A5B-4E84-AAA0-74A13F97B92A}: NameServer = 171.64.7.99,171.64.7.77,171.65.7.55

 

Thanks,

 

Joe

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Sorry, I forget to tell you to reboot back into normal mode and do a new HJT scan and post an updated log...

 

Did you reboot after running about:buster in safe mode?

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Yes. I went into safe mode, ran about buster twice and then restarted the machine into normal mode. After boot-up, I ran HJT.

 

Thanks

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This infection is not going away, so we will need to use the old method.

  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "netfu.exe. If you find the file, click on it, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rlbvs.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://rlbvs.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://rlbvs.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rlbvs.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rlbvs.dll/sp.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://rlbvs.dll/index.html#96676
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {461B6EFD-230C-BCDF-DDF3-63EE7DCC6733} - C:\WINDOWS\system32\mshq32.dll
    O4 - HKLM\..\Run: [netxv32.exe] C:\WINDOWS\system32\netxv32.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
  7. Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:
  8. Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  9. One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  10. Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  11. Exit regedit and delete this file: C:\WINDOWS\system32\netxv32.exe and then reboot
  12. Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

[*]Run HiJackThis again and post a new log in this thread.

(These instructions were by PGPhantom)

Edited by guacamel

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