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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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cagnew

HELP! Damsel In Distress!

4 posts in this topic

Here is my log. Does anyone have suggestions?

 

Logfile of HijackThis v1.97.7

Scan saved at 9:47:35 PM, on 7/29/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Iomega\System32\ActivityDisk.exe

C:\Program Files\Norton Antivirus\navapsvc.exe

C:\Program Files\Norton Internet Security\NISUM.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\r_server.exe

C:\WINDOWS\System32\tcpsvcs.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Norton Internet Security\SymProxySvc.exe

C:\Program Files\Norton Internet Security\NISSERV.EXE

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\Program Files\Iomega\DriveIcons\ImgIcon.exe

C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

C:\Program Files\Norton Internet Security\IAMAPP.EXE

C:\PROGRA~1\NORTON~2\navapw32.exe

C:\Program Files\DIGStream\digstream.exe

C:\Program Files\Common Files\Pumatech Shared\5.3\LiveUpdate Client\PtLUWorker.exe

C:\WINDOWS\System32\stcloader.exe

C:\Program Files\ClearSearch\Loader.exe

C:\Program Files\Common Files\slmss\slmss.exe

C:\WINDOWS\goidr.exe

C:\WINDOWS\mwsvm.exe

C:\Program Files\Internet Optimizer\optimize.exe

C:\Program Files\Common Files\WinTools\WToolsA.exe

C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe

C:\WINDOWS\DvzCommon\DvzMsgr.exe

C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe

C:\QUICKENW\QWDLLS.EXE

C:\Program Files\Common Files\WinTools\WSup.exe

C:\Program Files\STC\CSV5P070.exe

C:\Program Files\Norton Internet Security\ATRACK.EXE

C:\Program Files\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;localhost

R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

O2 - BHO: (no name) - SOFTWARE - (no file)

O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll

O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1DCF79F6-F2E8-4FF6-9870-3A65D21A398B} - C:\WINDOWS\System32\rfyps.dll

O2 - BHO: (no name) - {49E0E0F0-5C30-11D4-945D-000000000000} - C:\PROGRA~1\POPUPB~1\IEHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem300.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Antivirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Antivirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe

O4 - HKLM\..\Run: [iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe

O4 - HKLM\..\Run: [iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe

O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe

O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\ORL\VNC\WinVNC.exe" -servicehelper

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe

O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart TIMER_SEQUENCE first

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O4 - HKLM\..\Run: [PtLiveUpdate] C:\Program Files\Common Files\Pumatech Shared\5.3\LiveUpdate Client\PtLUWorker.exe

O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"

O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe

O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe

O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe

O4 - HKLM\..\Run: [goidr] C:\WINDOWS\goidr.exe

O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe

O4 - HKLM\..\Run: [rfypsc] C:\WINDOWS\System32\rfypsc.exe

O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun

O4 - HKLM\..\Run: [internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe

O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE

O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe

O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: PlaceWare Console: PWS-CC2K-3-0-1-3-1-g6u2p6 - http://www4.placeware.com/etc/pwa/pwobd2/lib/cc-full.cab

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {0D6451B3-FDDA-11D3-BFEC-00D0B725EB0B} (Yahoo! Vision) - http://download.yahoo.com/dl/fv/yv.cab

O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {2F824F9A-F14B-4847-83DE-616D7B589CD0} (Viair Address Book Importer) - https://nextelmobile.wirelessinbox.com/en_u...s/addrbook2.cab

O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwja.ops.placeware.com/etc/place/...quicksilver.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200112...meInstaller.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/147ca9e4c7d85a...ip/RdxIE601.cab

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50029/QDow_AS2.cab

O16 - DPF: {8EF27A70-DD04-11D6-B7F6-00A0C9CD5F8A} - http://www.quikshield.com/qshsetup.exe

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.49.70.59/activex/AxisCamControl.ocx

O16 - DPF: {9240ED3C-8C9A-11D3-B32E-0060082E9206} (SiteBroker.CompanyInformation) - http://merchantaccount.quickbooks.com/SiteBroker.cab

O16 - DPF: {9B57C630-AA6E-440D-8D44-D34542E5531A} (SendMail Class) - http://www110.placeware.com/etc/static/SCJ...MailObjects.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7592.8949537037

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {C3EF17D6-2201-11D4-9F0E-00B0D011B1AE} (Communities.com Passport) - http://cartoonorbit.cartoonnetwork.com/orb.../winorbiter.cab

O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - http://summation.webex.com/client/latest/webex/ieatgpc.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = als.local

O17 - HKLM\Software\..\Telephony: DomainName = als.local

O17 - HKLM\System\CCS\Services\Tcpip\..\{596E8C58-9579-4C67-B73C-3C91C394329C}: NameServer = 192.168.0.3,206.66.10.94,206.138.224.150

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = als.local

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hey..do the following:

 

Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

 

Install the program and launch it.

 

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

 

Next, we need to configure Ad-aware for a full scan.

 

icon11.gif Click on the Gear icon (second from the left) to access the preferences/settings window

 

1. In the General window make sure the following are selected:

  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives

icon11.gif Click on the Advanced button on the left and select:

  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details

icon11.gif Click the Tweak button and select:

  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile

    [*]Under the Cleaning Engine:

    • Let Windows remove files in use at next reboot

icon11.gif Click on Proceed to save the settings.

 

icon11.gif Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

  • Use Custom Scanning Options

icon11.gif Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

 

icon11.gif When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

 

icon11.gifReboot your computer.

 

THEN

 

Scanning in Spybot Search and Destroy:

 

1. Downloaded and Install Spybot S&D, accepting the Default Settings

(Please ensure you have version 1.3 final.)

Home - The home of Spybot-S&D!: http://www.safer-networking.org/

 

2. Go to Start > Programs >Spybot – Search & Destroy and choose Spybot S&D

 

3. Close ALL windows except Spybot S&D

 

4. Click the button to ‘Search for Updates’ and download and install the Updates.

 

5. Next click the button ‘Check for Problems’

 

6. When Spybot is complete, it will be showing 'RED' (RED) entries ‘BLACK’ entries and ‘GREEN’ (GREEN) entries in the window

 

7. Unsure there is a check mark beside the RED (RED) entries ONLY.

 

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED (RED) entries.

 

9. REBOOT

 

reboot after everything, and post a new fresh log.

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